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I can't get my mouse to work. The mouse is new, and so are the batteries

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Have you tried to reconnect it by the button on the reciever and the connect button on the mouse that usually fixes it

Posted on Jan 03, 2011

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GE wirless Keyboard & mouse 98552: Worked great, changed mouse batteries, now it won't reconnect. Press the connect button on bottom of mouse... no luck?


You also need to click on the receiver button. After the receiver button is clicked then you would need to click the mouse button located under the mouse. If all of this was done try replacing the batteries again with a new set of batteries. I've seen new batteries not work before that has died while sitting in it's package.

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I have a wireless HP Keyboard/mouse. (SPS # 481019-001. The receiver (usb) # is 481021-001. My problem is that the keyboard works great and the mouse does not work at all. I have no idea why. I put new...


From the manufacturer's web-site:

http://h10025.www1.hp.com/ewfrf/wc/product?product=3807046&lc=en

the specifications state:

•Energy efficient : Conserve energy with PC sleep button. Monitor battery level with convenient on screen battery level indicator. Long battery life (keyboard - 12 months typical, mouse - 4 months typical).

So, the mouse _DOES_ need a new battery. Take it to a computer-store, to get them to sell you a new battery, after showing you how to remove the old battery.

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Wireless mouse worked fine until I put in a new battery; not now


check the transceiver which is usually attached to one of your usb ports.

you can try installing it to another port.

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Wireless optical mouse #97990 Rev 5 does not work


Remove the batteries. Remove the receiver from the PC. Reinsert and try to link them again.

Aug 31, 2009 | GE Wireless Optical Mouse

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How to turn keyboard and mouse on


make sure there is new batteries in both the mouse and keyboard. Also the wireless receiever that connects to the computer is responding as well.

After you get new batteries put in and also have the receiever plugged in. press the caps lock, num lock keys and see if they light up on the receiver. If they light up then things are working, if they don't then bring up the notepad and see if any of the keys show up in notepad when you type and also see if the cursor on the screen moves for your mouse.

Hopefully both of them will work once you change batteries. If both don't work after changing batteries then you'll need to get a new wireless keyboard/mouse kit.





Jun 29, 2009 | Logitech Wireless Access Duo Optical...

1 Answer

Mouse does not work. has new batteries, was working, just stopped, changed batteries then nothing. got to help me please.


Change batteries of mouse. if it does not help then uninstall driver for mouse and reinstall it.
and the also if it does not appear to work then its time for getting new one.
good luck

May 13, 2009 | Logitech WIRELESS OPTICAL CORDLESS MOUSE...

1 Answer

I have a logitech which used to work with window vista home premium 64 bits version. Today it is not connecting although i replaced the batteries and the light in the back of the mouse is dim and sometimes...


THE MFG MAY HAVE A CERTAIN BATTERY REQUIRMENT, NEED TO GO LINE AND LOOK UP THAT INFORMATION, DEPENDING ON THE MFG AND THE BATTERY COMPANY THEY WANT YOU TO USE IF YOU DONT USE THERE BATTERY REQUEST THAN YOU WILL END UP BUYING A NEW KEYBOARD OR MOUSE WHEN THE BATTERIES RUN LOW.

LOOK FOR A LITTLE PIN HOLE ON THE BOTTUM OF THE MOUSE ALSO EVERY TIME YOU CHANGE THE BATTERY YOU LOOSE THE FREQUENCE THE MOUSE USES, SO DEPRESS THE BUTTON UNTIL THE COMPUTER SAYS IT HAS FOUND A NEW PIECE OF HARDWARE, THAN THE MOUSE SHOULD WORK FINE.

GO ON LINE AND SEE IF THERE ARE ANY NEW UPDATE FOR THE MOUSE

RODGANDYSR

Mar 05, 2009 | Logitech Cordless Mouse

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