Question about Honeywell HE225B Humidifier

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Hi, We have a new house fitted with a Honeywell HE225 humidifier. It does not seem to work. Doesn't matter what we set it to, there is still way too much condensation on all the windows. We ended up having to buy a bunch of de- humidifiers to clear it up. That is done but now there is water constantly running from the HE 225 unit into the drain tube. This is a lot of water and still the system does not seem to change the RH one way or another. Appreciate any advice. Thanks, David

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Cut the power to the whole house humidifier and turn off the water pipe to it. If you want it running in the winter, put the water back on, but put a timer or a humidistat on the power cable to only allow it to run a certain amount of time per day, or to only run it the humidistat shows an RH lower than 45 percent (or whatever your comfort level is).

Posted on Jun 03, 2017

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Posted on Jan 02, 2017

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SOURCE: Honeywell HE225 Humidifier will not draw water

Check for 24volts at the valve. Some techs install these so it only comes on when the furnace calls for heat. It should have its own transformer.

Posted on Jan 19, 2009

  • 114 Answers

SOURCE: tank is broken on Honeywell HCM-560 humidifier.

you type in on the internet. www.appliancefactory.com
in the search bar type in your model number. it might take a minute to load but you will have 3 pictures that come up. click on any of them and scroll down alittle until you see water tanks. you can order them there.. or if youdon't want to go that route you can always try local hardware stores to see if they have it as well.

Posted on Aug 21, 2009

  • 4736 Answers

SOURCE: How to connect the wires from the H8908A

Not sure how much this will help you, but here is a link in pdf format to the Installation Manual, if you don't have one http://www.honeywellcentral.com/ssi/pdf/honeywell-commercial/HE220-Installation.pdf

If all else fails here is a number for Honeywell. Ask for Technical Support. (877) 841-2840

Posted on Feb 09, 2011

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Not sure how much this will help you, but here is a link in pdf format to the Installation Manual, if you don't have one http://www.honeywellcentral.com/ssi/pdf/honeywell-commercial/HE220-Installation.pdf

If all else fails here is a number for Honeywell. Ask for Technical Support. (877) 841-2840

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1 Answer

I have a Honeywell House humidifier HE 225A-1006.


In order of probability:
1) (incorrect wiring) Make sure that humidistat is in SERIES wired with the furnace.
2) (shorted wires) Check that two wires to humidistat are not touching...use your glasses if you need them!
3) (bad humidistat) disconnect the humidistat and put an ohmmeter accoss the two terminals when it is turned on you should read 0 ohms, and when off it should read infinate ohms, if not pass both these tests, you need new humidistat.
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Replace the Valve on the unit. Check the small filter inside of it where the waterline attaches first. If its clear and you have lots of flow from the 1/4" line the replace the valve.

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sounds like to me you have a condensation pump attached to your hvac system. this can be used to pump water produced during the cooling of your house when in the a/c mode. if you have a typical bypass humidifier, you will have excess water running past the water panel and it must be sent to a drain of some kind. I would imagine the pump is being used to get your bypass water to the drain. another scenario may be that you have a 90% condensing furnace. if your exhaust pipe for the furnace is made out of pcv pipe, it is a condensing gas furnace. it will produce water when it is running. the water if from the combustion gases being condensed in the secondary heat exchanger. this is normal. some condensing gas furnaces will draw combustion air from inside the house and some will have a second pvc pipe that is used to pulll combustion air from the outside of the house. either way, it is not dehumidifying your house. the humidifier should be able to keep up if it is runnng properly. you should have water running out the bottom drain of the humidifier any time the fan on your furnace is running and the humidistat is calling for humidity. if this is not happening, it is not wired properly.

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1 Answer

Honeywell HE225 Humidifier will not draw water


Check for 24volts at the valve. Some techs install these so it only comes on when the furnace calls for heat. It should have its own transformer.

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This may not be a solution, but a couple things you might want to look at. First, the humidifier may not be big enough for your house - just because a contractor installed it doesn't mean he sized it right. Second, humidity may only be 30% locally by the humidistat, but higher in other parts of the house - it depends where the humidistat is located. Finally, look at your hot water line - I'm surprised he ran it off hot water and not cold - seems like a waste of energy to me, but the feed line may be clogged by sediment from the water heater

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