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Our Hoover Mach3 Cyclone has lost most of its suction. The person that cleans our home weekly has stopped using it, and brings her lightweight Oreck to use. It hardly picked up any Christmas tree needles on the floor today. We empty the canister after each use.

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If I remember correctly, this vac has two filters, and each needs attention every now and again. The main issue is normally the unit above the dust cup. Once the dust cup is removed, you should be able to see another filter at the top. I dont recall if tools are needed to remove this filter, but I dont believe it does. Remove this filter, and tap it outside to release any loose particulate. If there is a screen inside the filter, use soap and water and rinse well, let dry and re assemble unit. The cone shape diffuser in the main unit could need to be tapped a bit outside on a solid surface too, just to get more particulate or hair stuck inside it, out of it. There is one other filter, if memory serves correctly, it is a HEPA filter, and this is removed on the outside of this machine, near the bottom beater bar. If you do not have a replacement, take this outside and tap on solid surface, to free some of the particulate off of it. Please rate my knowledge and helpfulness, if this works or not! Good luck!!

Posted on Jan 03, 2011

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Posted on Jan 02, 2017

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I bought it in may , I can honestly say , it is THE worst vaccum


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Hoover turbo cyclonic only 12 weeks old stopped working while cleaning. I was using the hand tool and after about 3 minutes it just stopped and will not turn back on.


try changing the fuse in your plug ( uk ) if this fails to fix it , have it repaired under warranty
print-icon.gifPrint/Download




















Warranty The Platinum Collection Lightweight Bagged Upright plus Portable Canister warranty covers parts and service of the cleaner for six years.
As a member of the Hoover Platinum Collection, the Platinum Collection Lightweight Bagged Upright warranty gives the owner access to the exclusive Platinum Collection member services line for the best in customer service.
TTI Floor Care North America
7005 Cochran Road
Glenwillow, OH 44139
1-877-MY-PLTNM


Nov 15, 2009 | Vacuums

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