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Can,t get sky to connect through our new tv, have sound and some features but no tv through sky

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  • thewelshies1 Jan 03, 2011

    it,s a brand new tv,all connections and setup is right but the tv does not seem to recognise the hdmi through the sky digital,it keeps showing as no signal,the tv works with a scart plug from sky to tv but not with hdmi

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  • Master
  • 19,396 Answers

Hi.

I assume that just the TV has been replaced, and that there is no problem with the satellite connection, disk orientation, LNB and receiver box. Eventually test again the satellite signal using a spare TV.

To connect the new TV:

Turn off Sky receiver and TV.
Connect cable from box to TV (possibly HDMI, alternatively component or SCART).
Turn on box first.
Turn on TV.
If Sky signal is not displayed, try using the Source/Input button on TV remote to select source.

If there is still no raster, test using a different connection cable and ensure that box is working and tuned.

Regards.

Ginko.

Posted on Jan 03, 2011

  • Ginko
    Ginko Jan 04, 2011

    Hi.

    Do the following, you may have done some of the steps already.

    Check HD settings on Sky box. The TV should already be set to accept 1080i.
    Do complete power down by switching off TV and receiver and disconnecting the power cables for two minutes.
    Test HDMI port using different device (eg DVD player).
    Test using different port on TV.
    Test using different HDMI cable.
    If that does not work, call Sky and get an updated receiver (even if this works with older TV).

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