2 possible reasons, either the towels have not been spun at a high enough speed and are too wet, or the dryer is not getting hot enough because it is not switched to a high enough heat setting or there is a partial element or thermostat or humidity sensor failure. You should spin your towels as fast as you can, 1000 MINIMUM but 1400 or more is better. Did it ever work? Is it a new drier? Is it getting hot? 45 mins is a short time anyway to dry a full load of towels.
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