Question about Pentax Optio M20 Digital Camera

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I've never had any problems before, but suddenly my computer doesn't recognize my camera. I don't think it's the cord, because I can upload pictures to my husband's computer. Could it be because of Windows updates and should I try to restore to an early date? Thanks!

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  • donna_dejong Jan 14, 2011

    I emailed Pentax and they got back to me with several possible solutions - I ended up buying a card reader and upload my pics using that.

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Try NOT connecting your camera to your computer.

The best way to download pictures from your camera to your computer involves removing the memory card from the camera and plugging it into a card reader (either built-in to the computer or connected via USB or FireWire). This is likely to be faster than connecting the camera to the computer, and won't run down your camera's batteries.

Once the card is plugged in, it will appear to your computer as a removable drive. You can use the operating system's drag&drop facility to copy pictures from the card to the computer's hard drive, the same way you copy any other files. Or you can use any photo cataloging program.

Posted on May 02, 2011

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Posted on Jan 02, 2017

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The best way to transfer pictures from your camera to your computer involves removing the memory card from the camera and plugging it into a card reader (either built-in to the computer or connected via USB). This is likely to be faster than connecting the camera to the computer, and won't run down your camera's batteries.

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