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My portable DVD player is saying there is no disc, but there is one in it.

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  • Philips Master
  • 6,771 Answers

The Laser Pickup Assembly is malfunctioning, the only solution if it works is clean the Laser Pickup lens and allow it to dry for several minutes, use a Q-Tip with rubbing alcohol for the job.

Posted on Jan 03, 2011

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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Benimur
  • 6966 Answers

SOURCE: Durabrand DUR-7 portable DVD player

Hi,

Most DVD players that would display such a message even with a known good disc inside signifies that the that the laser eye/lens is not reading the disc. This could probably be attributed to:
1. dirty, damaged, inverted, blank, un-finalized burned CDs or DVDs;
2. defective, weak burned-out laser eye/lens;
3. defective slider shafting (where the laser eye's carriage moves.

A few things you can try:
1. Use a CD cleaner (readily available from most computer shops);
2. use a can of compressed air and blow through the inside of the loaded disc area;
3. gently tap on the top cover where you estimate the reading/laser eye/lens would be;
4. gently press on the tray door once the disc is loaded.

Should this not be corrective, perhaps your best bet would be to seek the services of a qualified professional such as those in a Service Center. Alternately, your friendly neighborhood electronic shop should do just fine.

Hope this be of some help/idea. Pls post back how things turned up or should you need additional information.

Good luck and kindest regards.

Posted on Feb 10, 2008

tseay11
  • 17 Answers

SOURCE: my coby portable dvd player keeps saying wrong disc

You may need to clean the laser in the unit. You can purchase a cleaning disk at Radio Shack or Best Buy. They are normally less than $20.

Posted on Nov 06, 2008

  • 1 Answer

SOURCE: GPX Portable D.V.D Player : No Disc/ DIsc Error

I check the motor. for sping its good. clean the liner eye it's good also check for bad hardness connection it,s with um meter. ok what can it be

Posted on Nov 18, 2008

SOURCE: My portable dvd player won't load any dvds anymore

lachallep,

The solution for your problem will be needing a little knowledge with electronic repair and hands on.Most common problem for portable DVD player is their 1) Spindle motor the 2) flex cable ( tin ribbon wire connecting the optic lens and the main board)

note: to check if your spindle motor is working good, you must measure it's resistance and it should be around 200ohms.
For the flexcable all you have to do is check the continuity.

cheers.
mark

Posted on Jan 16, 2009

petraman7
  • 1175 Answers

SOURCE: my portable dvd player shows no disc when i put my dvd in player

Hi....
Very lightly clean the laser lens ( looks like a very small eyepiece)
with 91% or better alcohol on a swab. Then very lightly dry it off.
Also..have you tried another DVD or CD in it?
Check for dust or debris in where the laser pickup is

Posted on Feb 25, 2009

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1 Answer

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The lens isnt reading the disc get a lense cleaner n run it twice that should solve the problem

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When it is region lock it will say it on the display, if the player is not reading any disk, it is more likely a lens problem, see below:

Try first using a lens cleaner disk, like the ones here.

If that does not work, the unit must be disassembled, and lense cleaned with q tips and isopropyl alcohol or cleaning solution. See below:


How to Clean the Laser Pickup Lens on your DVD Player


How to safely clean a DVD lens?


Clean DVD lens, or replace player?


Clean CD or DVD ROM lens with a brush?


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1 Answer

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