Question about HP Officejet H470 InkJet Printer
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Posted on Jan 02, 2017
I am assuming that you are using Vista. Based on your post/description:
1. the HP Compaq 6710b has no parallel port;
2. the HP LaserJet IIP Plus is only capable of either serial or parallel connection;
3. hence you're attempting a USB to Parallel interface;
4. the printer is installed in your notebook and is set to USB port;
5. from the printer a test print can be performed but not from the Printer Properties in your notebook;
6. all printing jobs initiated from the notebook results in an "Error".
With the above in mind, may I point/suggest that:
a. Windows Vista driver will only enable your HP LaserJet IIP Plus' basic functions to work. It is not 100% compatible;
b. alternately, you can try using the XP installation CD/drivers of the printer;
c. the compatibility issue may be compounded by the USB to parallel interface;
d. the USB to parallel interface may be hampered by a known Vista USB issue;
e. you can try patching/updating the Vista USB driver. Since this has been a recognized issue with Vista, Microsoft has posted a fix for this here or here.
f. verify that the printer does not display a 22 or 40 Error.
If the printing concern has not been rectified after completion of the above procedures, you may need to:
i. download and install HP Universal PostScript Print Driver; or
ii. consider using a wireless print server connected to the parallel port of the printer; or
iii.consider replacing your printer. Sorry.
Hope this be of initial help/idea. Pls post back how things turned up or should you need additional information.
Good luck and kind regards.
Thank you for using FixYa.
Posted on Mar 12, 2008
Hello Buzzland, this error usually occurs when the HP Digital Imaging monitor is not running in the background. HP digital Imaging monitor is a service that invokes the other services when required. If this service is not running, you may not be able to open the HP Solution Center.
You can usually find the icon of HP Digital Imaging Monitor in the systray. To check if the HP Digital Imaging Monitor service is running, open the task manager , and in the process tab, search for the file called "HPQTRA08.exe" . If it is not present , navigate to C:\Program Files\HP\Digital Imaging\Bin\ (assuming that your system drive is c: and the folder maybe HP or Hewlett Packard) and search for an application file named hpqtra08.exe. and double click it. The application will start running in the background. Sometimes it may also happen that you have unchecked some startup programs from the micosoft system configuration utility (msconfig) and this file (hpqtra08.exe) is also included in them. If so, you must check the application to run it on startup. Now , restart the system and open the HP Solution center. If it works, fine. If it does not work out , open "services.msc" from the command prompt and search for the service called "HPZPML" . If it is found, make sure it is started. (Set startup type = automatically). Restart the system and try opening the solution center.
Still if the issue persists uninstall the complete entire software and reinstall it. This will probably work in case all of ther others fail.
Posted on Sep 28, 2008
1.Right click on MY computer ->Properties->Hardware->Device manager.
2.You will get Device manager window popping out.
3.Scroll down to "Universal Serial BUS controllers".Click on the (+) sign.
4.Check for the "USB Composite Device" and right click on it, click Uninstall.(IMPORTANT NOTE:wE HAVE TO UNINSTALL THE PRINTER'S USB COMPOSITE DEVICE, TO KNOW WHETHER IS THE PRINTER'S USB COMPOSITE DEVICE, RIGHT CLICK ON USB COMPOSITE DEVICE AND PROPERTIES,look for wat location says, Eg -LOCATION : HP DESKJET F2100
5.Disconnect the USB and reboot the PC.
6.Connect the USB after reboot, you will get popup "Found new hardware".Then the Drivers will be installed Automatically.
Posted on Jan 08, 2009
Check the printer again to see if a very small jam is present. If totally clear, press the Resume button. If same result, power the printer Off / On.
Posted on Jun 28, 2009
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I have seen your message stating that "Initialization failed - Unable to acquire TWAIN-compliant device" error is received when trying to connect USB-Parallel type to your Laptop.
Well, Printer Panasonic UF4100, recommends to use only " Printer/Scanner Interface as Bi-directional Parallel (IEEE1284) " means you need to use Parallel cable to connect Printer to the Computer/Notebook. You may receive some communication error messages if you are using a "PORT REPLICATOR CABLE"( USB TO PARALLEL connector). The error message that you have received is related to the communication error. Futher, if you use same USB- Parallel cable for long time the Printer Hardware functionality might go bad, since Printer memory gets confused and will not read or detect the Cable , since it is not a cable to use mentioned by Panasonic Manufacturer.
Let me tell you, general functionality of Printer like Printing would work even if you use USB-Parallel cable. But it is not a case with Scanner and Fax functionality.
Hence, I recommend you to use only Parallel cable to connect your Printer to the Laptops.
I hope that this will resolve the issue for you.
You can email me at firstname.lastname@example.org if you need further assistance.
Oct 17, 2007 | BafoTech BAFO BF-1284 Parallel Adapter
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