Question about Skytech 3301 Thermostatic Gas Fireplace & Gas Stove Remote Control System

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My skytech 3001P remote just quit working. I've changed the batteries but that didnt work. Any ideas?

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Posted on Jan 02, 2017

  • 1 Answer

SOURCE: skytech model no. sky-3001 changed batteries in

You have to get the remote and transceiver to talk to each other. Remove all the batteries and wait a couple of minutes
before replaceing them. Place the transceiver in the REMOTE
position, press and hold down the LEARN button, and then
press the MODE button on the remote control. A change in the
beep tone will be heard and you have MARRIED the two devices. Should solve the problem.

Posted on Jan 01, 2011

  • 4736 Answers

SOURCE: I have a Skytech 1001

Rhonda, if you have the On/Off/Flame Height Remote Control ... from what you have described (it's working in reverse) someone has wired it backwards to the control valve. With this particular remote, there is a positive and a negative. Reverse the wires that are connected to the gas control valve (at the control valve. Not on the Black Remote Box) and everything should be fine. If you need more help contact Skytech Technical Service @ 888-672-8929 Monday - Friday. They are great people to work with.

Posted on Jan 15, 2011

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Remote won't work unless next to fireplace.


There are some adjustments that can be made to improve the reception of the Skytech 3301 Fireplace Remote.
Sometimes the RF reception can be diminished if the receiver is in an enclosed metal surround such as a heat shield.
The link above will bring you to the product page where you can scroll down and download the full owner's manual. An excerpt from the manual in regards to adjusting the reception is below:



"RECEIVER ADJUSTMENT - RECOMMENDED ADJUSTMENT
NOTE: The slide button, Gray or Black, covers the ADJ access hole when installed.
A. To adjust at the receiver, use a small slotted screwdriver. Turn the adjustment screw counter-clockwise
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1 Answer

Skytech 3301 thermo


Check to make sure your thermostat is set at a temperature that will turn the fireplace "on".
Double-check what your "swing" temp settings are set at, as this may effect how quickly the unit shuts off because it thinks it's too close to the target temperature.


If needed:Skytech's Tech Support number is 1-888-672-8929They are available Monday to Friday, 8am to 5pm EST.


If your remote needs to be replaced, the 3301 is available here:
Skytech 3301 Fireplace Remote
If you are looking to replace it, I would also highly recommend looking at Skytech's new 3301P2 remote. It adds a programmable thermostat, and a much nicer back-lit LCD screen. This unit is available here:
Skytech 3301P2 Fireplace Remote

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1 Answer

Skytech receiver batteries keep going dead


Joe,

The heat from the fireplace can have an adverse effect on the life of the batteries. Sometimes simply re-positioning the receiver to a cooler location under the firebox and/or adding a heat-shield can improve battery performance with the Skytech remote receivers.
As a test, you could even place the receiver outside the fireplace for a period of time to gauge the effect of heat on the unit.


According to the owner's manual for the Skytech 3301 Thermostat Remote:


"For REMOTE RECEIVERS that operate on BATTERY POWER, these heat conditions can cause batteries to discharge when temperatures exceed 115 degrees F. Studies show that alkaline batteries, when exposed to a constant temperature of 120 degrees F, can lose up to 50% of their operating power. When the battery cools down, it will partially recharge itself, but constant heating and cooling will reduce the battery's normal life expectancy."

Hope this helps!

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1 Answer

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I am having some trouble! Mine became unconnected and I don't know how to reconnect. There is two wire, red and white, a box that sits inside the fireplace that has an on/off sitch and a box that sits outside the fireplace with a off/remore/on switch. How do I connect it back? Please help!

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Skytech offers a generous warranty, you should contact their support team at 1-888-672-8929 to request service on your remote.

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There's no quick answer to your problem, as it may be your gas fireplace that's causing the problem. If you still have your Owners Installation Manual look at page # 7 (Trouble Shooting), this should help you solve your problem. If you don't have your Owners Manual, you can download it online from SkyTech's website. If all else fails contact SkyTech's Technical Service Dept @ 888-672-8929
They are friendly and knowledgeable folks to work with.

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Skytech model no. sky-3001 changed batteries in remote and the transciever now i get nothing you can manually get fireplace to turn on using the transciever but when you switch it to remote and try to use...


You have to get the remote and transceiver to talk to each other. Remove all the batteries and wait a couple of minutes
before replaceing them. Place the transceiver in the REMOTE
position, press and hold down the LEARN button, and then
press the MODE button on the remote control. A change in the
beep tone will be heard and you have MARRIED the two devices. Should solve the problem.

Dec 18, 2010 | Skytech 3301 Thermostatic Gas Fireplace &...

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