My skytech 3001P remote just quit working. I've changed the batteries but that didnt work. Any ideas?

http://www.woodbridgefp.com/SKYTECH/3301%20Instructions%20.pdf

I have a direct link to the Skytech 1001-A owner's manual on my site here: Skytech 1001-A Fireplace Remote.
Simply scroll down to the bottom of the page to the "Download Owner's Manual" section. I try to keep it updated if the link ever changes.
Thanks!

You can visit my product page here: Skytech 1001-A Fireplace Remote. Simply scroll down to the bottom where it says "Download the Install Manual", I keep an updated link to the owner's manual.
Thanks!

There are some adjustments that can be made to improve the reception of the Skytech 3301 Fireplace Remote.
Sometimes the RF reception can be diminished if the receiver is in an enclosed metal surround such as a heat shield.
The link above will bring you to the product page where you can scroll down and download the full owner's manual. An excerpt from the manual in regards to adjusting the reception is below:



"RECEIVER ADJUSTMENT - RECOMMENDED ADJUSTMENT
NOTE: The slide button, Gray or Black, covers the ADJ access hole when installed.
A. To adjust at the receiver, use a small slotted screwdriver. Turn the adjustment screw counter-clockwise
about 5 degrees or a maximum of 1/8 turn. This should correct the distance problem.
B. If that does not correct the problem, return adjustment screw to original position and then turn adjustment
screw clockwise.
This adjustment is like tuning your radio. If you keep turning the adjustment screw, in either direction, you will go past the proper setting (tuning)."

Check to make sure your thermostat is set at a temperature that will turn the fireplace "on".
Double-check what your "swing" temp settings are set at, as this may effect how quickly the unit shuts off because it thinks it's too close to the target temperature.


If needed:Skytech's Tech Support number is 1-888-672-8929They are available Monday to Friday, 8am to 5pm EST.


If your remote needs to be replaced, the 3301 is available here:
Skytech 3301 Fireplace Remote
If you are looking to replace it, I would also highly recommend looking at Skytech's new 3301P2 remote. It adds a programmable thermostat, and a much nicer back-lit LCD screen. This unit is available here:
Skytech 3301P2 Fireplace Remote

Joe,

The heat from the fireplace can have an adverse effect on the life of the batteries. Sometimes simply re-positioning the receiver to a cooler location under the firebox and/or adding a heat-shield can improve battery performance with the Skytech remote receivers.
As a test, you could even place the receiver outside the fireplace for a period of time to gauge the effect of heat on the unit.


According to the owner's manual for the Skytech 3301 Thermostat Remote:


"For REMOTE RECEIVERS that operate on BATTERY POWER, these heat conditions can cause batteries to discharge when temperatures exceed 115 degrees F. Studies show that alkaline batteries, when exposed to a constant temperature of 120 degrees F, can lose up to 50% of their operating power. When the battery cools down, it will partially recharge itself, but constant heating and cooling will reduce the battery's normal life expectancy."

Hope this helps!

• Is your valve turned "on" and not in the "pilot" mode?
• If your valve is in the "on" position, try turning the Skytech receiver's switch to "on" instead of remote.
• If the fireplace ignites when the receiver is "on" then the remote needs to be re-synchronized.
• If the fireplace valve is "on", the remote's receiver is in the "on" position, and the fireplace will not light, then you most likely have a bad thermopile in your fireplace and need service.
• Skytech 1001-A product page and manual can be found here.

The Skytech 5301 Fireplace Remote's touch screen should never be blank, especially if it has fresh batteries (assuming they are installed in the correct orientation).
Skytech offers a generous warranty, you should contact their support team at 1-888-672-8929 to request service on your remote.

There's no quick answer to your problem, as it may be your gas fireplace that's causing the problem. If you still have your Owners Installation Manual look at page # 7 (Trouble Shooting), this should help you solve your problem. If you don't have your Owners Manual, you can download it online from SkyTech's website. If all else fails contact SkyTech's Technical Service Dept @ 888-672-8929
They are friendly and knowledgeable folks to work with.

You have to get the remote and transceiver to talk to each other. Remove all the batteries and wait a couple of minutes
before replaceing them. Place the transceiver in the REMOTE
position, press and hold down the LEARN button, and then
press the MODE button on the remote control. A change in the
beep tone will be heard and you have MARRIED the two devices. Should solve the problem.