Question about Electrolux Epic 6500 Vacuum

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The bag light stays on, the bag is new, the vac keeps going off, Am I doing something wrong?

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First, turn dial on top of vacuum counter-clockwise so the smallest dot lines up with the arrow. See if it stays on. If not, detach hose and turn vacuum on. Place palm of hand over intake. If it turns off, it's possible that the tubes connecting to the CVA (control valve assembly) are clogged and simply need cleaned. This should be performed at an authorized Aerus Electrolux store only.
Second, check the afterfilter. This should be changed after every six bags. It's located beneath the tool caddy on the back of the machine. Press in the tab and lift tool caddy. If the filter is dirty, remove and replace. If you're out, try running the vacuum with no afterfilter.
I mentioned the CVA earlier, and a broken or worn out CVA will cause the vacuum to not start/run. This is an internal part and needs to be replaced by an authorized Aerus Electrolux service tech. Use the same check as above; detach hose, switch vacuum on. If it doesn't come on, it's most likely a bad CVA.

Posted on Jan 03, 2011

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I'm not sure about a 3 month old vac, I'd probably go the warranty route. However, for the older vacs thy start getting false positives. The sensor is simply a microphone hooked to a computer chip detecting sounds of dirt entering the bag.
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1 Answer

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The nozzle pictured upon which the bag holder mechanism broke on my machine. Took it to Oreck dealership twice and he kept replacing the bag holder, but mostly trying to sell me a new vac.

Problem was, the bag holder mechanism itself was no longer attaching to the exhaust port because a major portion of the attachment device simply went missing. Notice that in the pics I post there is obviously something missing. A product failure. We don't abuse our stuff.


Solution? I drilled two small holes on either side of the bag holder mechanism and then fed a very small zip tip around the mechanism and around the plastic cloth bag holder support so it can no longer disconnect. Key to this is to feed the zip tie from behind the plastic cloth bag holder support so that the fat part of the zip tie does not interfere with the connection of the bag support to the bag holder.


Here's a pic of what I did.




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1 Answer

The bag indicator shows full but the bag is empty


In my bag vac, I have found that when the light shows the bag is full when its not that there is something between where it sucks into the vac to where it empties into the bag...maybe cat hair, dog hair....etc. Try removing the bag and running it, this may allow the air to flow alittle faster and force out the jam. You may also try removing the bottom of the vac, usually just a few screws, and checking to see if you can see the jam. What is happening is this jam is slowing down the air flow and the vac thinks the bag is full....also check the filter where the air leaves the bag area...also look where the bag connects, sometimes trash can hang there.....good luck

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