Question about Euro-Pro 550 Mechanical Sewing Machine

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I need a manual... is it possible to download one?

Posted by Anonymous on

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No, you have to write to the company, they have terrible customer service. Their usual answer if you have a problem, mail the product to them in Canada. They used to have a web site, then they totally took it off for the sewing machines. They are in St. Laurent, QC, Canada. But, don't get your hopes up too high. I really do not see why they are able to sell anything in our country with no customer service. My sister in law, feels like got taken to the cleaners. She bought hers from Target, but they have stopped selling them also.

Posted on Jan 03, 2011

Testimonial: "Thank you for your information, but I still need the manual. I inherited this serger from my deceased neice with no instructions."

  • Mary Dunn Jan 04, 2011

    I found a site called www.sewusa.com that gives threading diagrams for free. I was quite impressed with how much they put in their about adjustment for a Euro Pro 375, I hope that it is close to your machine as to, threading and adjusting. You can also download free manuals from Brother(www.brother-usa.com, model 1034d) and Singer(www.singerco.com model 14sh654) under customer support and they may help with threading and such because I think overlock machines are very simialar as to how they work. I feel so bad for you not being able to get help from Euro Pro, grrrrrrrr. It makes me angry that they can get away without helping anyone.

  • Anonymous Jan 04, 2011

    Thank you for this information. I was able to contact Euro-Pro and they are sending out a catalog for the EP 550 a shipping cost of $4.50. I contacted them through this number: 800-361-4639.

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