Question about Sylvania G-Netbook

1 Answer

My son's sylvania netbook will not connect to the internet. it did for a week and now will not. it says there is no server

Posted by on


1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.


    An expert who has answered 1,000 questions.

  • Master
  • 1,267 Answers

It is looking for a password (WiFi Network Key) You have to double click on the little computer icon down in the right tool bar area, the one with the two side radiating arcs, and possibly has a small red X under it. The red X indicates that it is NOT connected. When you double click on that icon a window called RT28701 opens up, then you click on Wireless Information tab, then you cursor down to the name of your WiFi and high light it and click the connect box. Then another window opens up called Network Properties. Uncheck "The key is provided automatically" box. This will allow you to type in your "Network Key", the password that protects your network from outsiders. This "KEY" was set up when you installed the router on your server computer. If this does not work at first, turn the machine over on it's back and using a toothpick, insert it into the little hole about an inch diagonally from the right corner of the data plate, this will re-load a new copy of everything including the WiFi RT28701 driver.

sometimes this driver gets confused. See my TIP at:

Additional Information

When I try to sign on with the red X showing, I get "The page cannot be displayed If I then double click on the icon down in the right corner I elucidated above, RT28701 opens up to "Internet Protocol (TCP/IP) with all zeros in the IP address field, and Subnet Mask, with no entries in the default gateway. That is a clue to me that the auto sign on has not found a viable network or needs something else. If I then click on Wireless Information tab, The list of available networks appear in the box. The machine keeps trying to associate my previous entered name site with my prefered site and tells me the signal is good, but it cannot link up. This is a signal to me that it has lost my Network Key or that the software has failed or both. I then click on advance and delete my prefered network and hit OK, this will force the software to ask me for my network again, and notice that the prefered is missing. I click on the name of my network again and then hit connect., then the Wireless Network properties window opens up and I can insert my Network Key again after I uncheck the "The key is provided automatically" box. I enter the key and hit the OK button. I still do not get a connection, so I reboot the machine, and wait for about 30 seconds and the machine synchs up because the little RED X under the icon has disappeared. Now the machine will hook to the internet as long as I want to, but sometimes when I turn the machine on it will not synch, so I go through the above sequence again. The secret is once you have entered your key and ask for the machine to synch up you have to reboot. Why? I do not exactly know, but I suspect that the WiFi driver looses it

Posted on Jan 03, 2011


2 Suggested Answers

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

  • 1267 Answers

SOURCE: I just got my sons

Look at my TIP found at: and see if you have the same problem. I have found just re-loading the RT28701 from the digitalgadgets site did the trick at first but later the same thing happened aagain. Remember there are two different down loads covered in my TIP

Posted on Dec 22, 2010

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

I don't understand. I can't get on the internet with my netbook because the wireless connection is gone. How can I get internet on it again.

Not familiar with netbook but when you say wireless connection is gone is it your provider, wireless modem/server or your ethernet card? Normally there is a troubleshooter on most laptops that will walk you through it to get you reconencted if you right click on the internet connection icon...

Sep 24, 2013 | Sylvania G-Netbook

1 Answer

Dns error on sylvania netbook

DNS is Domain Name Server. It translates an IP to a name. Disregard if it is a web site. You have no control.

Most people don't have a static DNS IP or name in the Network Connections > Properties > Internet Protocol (TCP/IP) > Properties. This setting is mostly reserved for larger networks like at work.

Wireless router should be at default and have the same IP as the router. It takes the role of DNS Server.

Oct 06, 2012 | Sylvania G-Netbook

1 Answer

The sylvania smart book tells me I am on the internet it can not fine the dsn server what do i do now

That means that your internet service provider is not providing any internet, contact them to fix your connection.

Mar 08, 2011 | Sylvania G-Netbook

1 Answer

Internet explorer opens and gives error Cannot find server. wireless network connection is available

The issue here would appear to be with the communications between the laptop and the server or wireless access point. Can you get other laptops to access the internet using your server?

Dec 24, 2010 | Sylvania G-Netbook

1 Answer

I just got my sons sylvania netbook connected to my wireless internet but it still will not connect to the internet I need a solution!

Look at my TIP found at: and see if you have the same problem. I have found just re-loading the RT28701 from the digitalgadgets site did the trick at first but later the same thing happened aagain. Remember there are two different down loads covered in my TIP

Dec 21, 2010 | Sylvania G-Netbook

1 Answer

I have followed all the instructions on how to connect the wireless router to my Sylvania Netbook and I am still unable to access the internet, can you give me the solution to this problem.

Had the same problem with my Sylvania Netbook I purchased last week. Last night, I stopped by CVS that received a shipment early in the afternoon and purchased another. Powered on to wifi at first and it would not connect on internet. Clicked on little tv, pulled up my preferred connection and entered Network key. Shut down and restarted and it connected onto google!

My original Sylvania Netbook had the same settings in place and still would not connect - so I am returning it today for a refund - it was defective.

Sep 16, 2010 | Sylvania G-Netbook

1 Answer

It says I am connected to the wireless with excellent connection and still it wont let me get on the internet it says cannot find server-This page cannot be displayed-DNS error. I bought three of these...

Mine had a default ip address for dns server of which was not the address of my router.
When I went into the router and changed it to that number it connected and I am happily on the internet.
I have not tried it at a public hot spot.

Sep 16, 2010 | Sylvania G-Netbook

Not finding what you are looking for?
Sylvania G-Netbook Logo

279 people viewed this question

Ask a Question

Usually answered in minutes!

Top Sylvania Computers & Internet Experts

Les Dickinson
Les Dickinson

Level 3 Expert

18424 Answers

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers


Level 3 Expert

4350 Answers

Are you a Sylvania Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides