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Power at the wall thermostat, power at the heater, but doesn't heat.could it be the thermostat on the wall?

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It could be, here is what I do to verify that the problem is in the thermostat. Remove the thermostat from it's mounting plate, you should now be able to see the wiring for the thermostat. Locate the red and white wires, they usually run the control for the heat, now place a jumper to join the red and white wires. The heater will now run with out a thermostat, if it runs yes it is the thermostat, if not you need to look in to the control side of things. This means either good electrical trouble shooting skills or time for the repair man.Good luck

Posted on Jan 03, 2011

  • Anonymous Jan 11, 2011

    thanks for the advice. but found the problem.broken wire at the base of the heater. clamp must have been to tight and sheared it off.

  • jmonoski Jan 11, 2011

    That is wonderful so glad you found the culprit, check all of your connections what happens is some people try the old trusty wire cutters and utility knife for stripping wires. Using these instead of T-Strippers can score the wire and once it heats the wire breaks at the score. So if you found one you are liable to find more. Happy heating!!

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