Question about GE 23.1 Cu. Ft. Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Black-on-Black

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I have a GE Profile model # TPX2451YEBS side by side fridge. Both sides are not cold on upper part. The food in fridge on top 2 shelves and door shelves is just cool. The frozen food in door compartments & top 2 shelves in freezer is completely thawed out. The contents of freezer on bottom shelves are still frozen and fridge side seems to be cooling only on bottom?

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Sorry to hear about your problem.

Sounds like you have a defrost issue. Hence your unit is not defrosting. All of this apply's if your freezer side has ice . If not. you have other issues, this does sound funny, but this is why your refrigerator side is warm, or not cooling.

Here is a list of some things that can go wrong.
1. Defective heat coil
2. Defective defrost timer
3. Defective defrost sensor
4. Defective Fan
5. Defective compartment inlet damper (on some models)

You should call a service company to resolve your issue.

Since I tried to help you, Please help me and Rate/Vote on the response. Thanks

Posted on Jan 02, 2011

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