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JNC usb 350 digital voice recorder

I have a JNC usb 350 digital voice recorder that uses Powervoice software to transfer & store the files on the computer. I have windows xp & have been using open office & tried to upgrade the software to Office 2007. However when I did this I could now longer access the audio files from my voice recorder. The Powervoice icon was on the desktop but would not allow access. I uninstalled both the Office & Powervoice software & reinstalled them but the problem remained. What can I do to fix this?

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  • pspen Nov 09, 2008

    I have a JNC USB 350 digital voice recorder. I can't load the powervoice software used to download and convert files on vista and have had no response from JNC help line. The software works fine on XP.

  • ljm213 Jan 21, 2009

    Hi

    I have lost my software disk and was wondering if you would be kind enough to email me the setup files

    ljm213@hotmail.com

    Regards

    Liam

  • Anonymous Apr 06, 2009

    I searched isohunt.com and didn't find a free download. Olympus.com
    charges $$ for the software, which seems rude, if I paidfor the unit
    and lost the disk, it seems only appropriate to provide afree download.



    It'd be nice if some expert here would post a link to a free DL.
    McLevy

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4 Suggested Answers

  • 919 Answers

SOURCE: How can I transfer files form a VN-2100PC recorder

Digital Wave Player (2.0):
http://www.olympusamerica.com/files/DigitalWavePlayer.zip
After unzipping the file, click on the SETUP.EXE file to begin installation.
Download update: http://olympusamerica.com/files/DWPUP2EN.zip
Download update 2.1.3: http://olympusamerica.com/files/DWPUP4EN.zip
Do not have recorder connected until all software installed and then reboot computer. Once computer rebooted then connect the recorder.

Posted on Mar 09, 2009

  • 919 Answers

SOURCE: Voice Recorder-Files to CD?

Please follow the below solutions to create either an audio CD-ROM of .wav files or back-up
.wav files to a CD-ROM.
Problem: .Wav files downloaded to PC computer from the DW-90, VN Series, and DSS Files
created with DS Series recorders cannot be copied to a rewritable CD-ROM using Windows
Media Player to create an audio CD-ROM.
Explanation: These digital voice recorders create .wav files at 8kHZ, 12kHZ, or 22kHz
depending on the Quality setting. Digital Wave player software is used to download Wav files to
a PC computer from the DW or VN Series of recorders. DSS Player is used to download DSS
files from the DS Series recorders and convert them to Wav files. If Windows Media Player is
then used to copy the files to a rewritable CD-ROM to create an audio CD-ROM, the files will
not copy properly or an error message may appear. Windows Media Player can only create an
audio CD-ROM if the .wav file is 44.1kHZ, 16 bit stereo.
Solution: Follow the procedure below to convert the .wav files to 44.1 kHZ, 16 bit stereo. Then
use Windows Media Player to copy the files to a rewritable CD-ROM.
1. Click Start, click All Programs, click Accessories, click Entertainment, and then click Sound Recorder.
2. On the File menu, click Open.
3. In the Open dialog box, specify the name of the audio file that you want to convert, and
then click OK. Files are usually located at C:\Program Files\Olympus\Digital Wave
Player\Message\Folder A.
4. On the File menu, click Save As.
In the Save As dialog box, click Change.
In the Attributes box, click 44.100 kHz, 16 Bit, Stereo, and then click OK.
Click Save. After you convert your files, try to copy them to a CD-ROM again.

Posted on Apr 15, 2009

  • 919 Answers

SOURCE: Digital voice recorder connection problem

There are many steps in installing Digital Wave Player on VISTA, it is important to follow every step since installing Digital Wave Player on VISTA is dependent on this process.
Install a VN recorder on VISTA
*************************
1. Make sure the device has been uninstalled in device manager
2. Make sure the old version of digital wave player is uninstalled.
{Delete Temp files in Internet Explorer --Tools--Internet Options --Delete Files-- Delete offline content--OK}
3. Install digital wave player (The newest Version).
http://www.olympusamerica.com/files/DigitalWavePlayer.zip
4. Install the 2.1.4 vista update
http://olympusamerica.com/cpg_section/software_results.asp?id=1291&os=w
5. Restart the computer.
6. Plug in the VN recorder to the USB port and turn the recorder on.
"Found new hardware" will appear,
7. install automatically.
This may fail, if you see VNUSB device, skip the final steps and proceed to Digital Wave Player to Download files from the Digital Voice Recorder.
If you will see "Other devices" listed in Device manager with "digital voice recorder" underneath it.
8. Right click on the "digital voice recorder"
9. Select update driver from the pop up menu.
10. Choose the browse computer Option
11. In the next window browse to the location that you downloaded the Digital Wave Player application to
12. Click Next
A security warning window will open,
13. Choose "install anyway" and the device will install.
When successfully installed you will see the "other devices" disappear and a VNUSB device with a "VN series device"
underneath it appear at the bottom of the device manager list. There will be a blue question mark next to the device. At this point you can close the device manager and the properties window and open Digital Wave Player. You will see the recorder listed underneath the recorder folder and be able to download and use the program normally now.

Posted on Jun 03, 2009

  • 1 Answer

SOURCE: I have a JNC digital concept power voice II

The part which shows the files to be downloaded from the JVC recorder does not open when the software starts up. It only opens when the recorder is detected attached to the USB port. I suggest 1. Start the software. 2. connect the JVC recorder to the PC with the USB cable. 3. Turn the JVC recoder ON. The recoder display says "PC link" and the files to download show up in Power Voice II on the PC. Michael C

Posted on Jan 25, 2010

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http://www.olympusamerica.com/cpg_section/cpg_archived_accessories.asp?id=1308&ct=all


"DSS Player Version 7 (Vista Compatible) Item: #147467-410
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1 Answer

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Install a VN recorder on VISTA
*************************
1. Make sure the device has been uninstalled in device manager
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{Delete Temp files in Internet Explorer --Tools--Internet Options --Delete Files-- Delete offline content--OK}
3. Install digital wave player (The newest Version).
http://www.olympusamerica.com/files/DigitalWavePlayer.zip
4. Install the 2.1.4 vista update
http://olympusamerica.com/cpg_section/software_results.asp?id=1291&os=w
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"Found new hardware" will appear,
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If you will see "Other devices" listed in Device manager with "digital voice recorder" underneath it.
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