Question about Maytag Neptune MAH5500B Front Load Washer

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The washer is locked and has "do" on the screen.

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I don't know if this is a solution but...
I too was just in your shoes. On a thread elsewhere on the site I found that there is a green fishing line that will release the lock hidden under the soap tray. (Remove it and then look in the pocket towards the front. You can reach in and pull out the line. Pulling it releases the lock)
Once the door was open. I unpluged the machine for a minute and then then closed the door making sure that it was snug.
I hit the On button and the machine went back in to a normal cycle.
We are currently waiting for it to finish. I plan on looking closer at the lock mechanism and see if it needs to be cleaned.

Posted on Jan 03, 2011

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The screen displays the following: "It appears the door was not opened since the last cycle. If you would like to start a cycle, first open and shut the door, then press...


Hi from retired Englishman in SW France,

Judging by your comments I suspect there is likely to be a problem with either the door solenoid/lock or the door closed' sensor requiring a service engineer's attention I suggest ;-0(

If this has assisted and/or clarified the situation for you please consider a 4 thumbs up on our rating.
Thanks and good luck!
John C

Jul 15, 2011 | Maytag Neptune MAH7500A Front Load Washer

1 Answer

Error code " du "


DU = Door Unlock code

Washing machine displays error code F/DU after six attempts to unlock.
-Door lock assembly failed.
-Test door lock switch
-Visually inspect wire harness connection on CCU, Door lock assembly, replace door lock assembly.

The door lock assemble on this washing machine can be replaced from either the top of the front. The door boot can be removed or the top of the washer can be removed.

Hope this helps.

Jun 22, 2011 | Washing Machines

1 Answer

The washer door is locked and the screen reads "int"...


Under the door there is a seam, there are 3 screws in that seam to remove to access that bottom panel. Remove the panel, reach up, there is a little "ring" beneath the door lock. Pull this down, it releases the mechanism.

INT means that the cycle was interrupted. If you unplug the unit for 30 minutes it should clear when all the electricity drains out of the control board.

If it doesn't clear it means you may need to order and replace the front interface control board behind the control panel.

Feb 24, 2011 | Whirlpool Duet WFW9550 Washer

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1 Answer

Fail's to start. "DL" and "F" flashes, no matter


Hi

A Door Lock Error occurs if the door cannot be locked. It will try to lock it six times before displaying the error code. It has happened because Door lock mechanism is broken or removed from door. It may also happen due to Door switch/lock unit failure. To resolve the issue follow these steps---
1. Unplug washer or disconnect power.
2. Check door switch/lock unit.
3. Check the wire harness connections to the door switch/lock unit and Central Control Unit (CCU).
Hope this helps...Please post back if you need more information.


Daniel

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1 Answer

"Control Locked" lamp is lit on the washer. Tried


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