Question about Intuit TurboTax Deluxe: Windows

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(prd.ini, startup) re-install -- is an error message that I received when I installed Turbotax Home & Business for 2010. Please let me know if you have any additional thought. Working with Turbotax support I have tried a number things that DID NOT result in a fix. - Changed to "automatic" and re-installed turboxtax - Processed and received all Microsoft updates/re-installed - updated .Net 3.5 -- re-installed - Installed from inside of "Remove/add programs via new programs/re-installed -Started machine via Selective Mode without serivices/re-installed -My Machine is 6 yrs old HP NC6000 XP -Installed on my wife's machine HP Presario V5000 - No problem.

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For me, this seemed to be an issue with the PRD.INI.SIGNATURE file not being present in turbotax's 32bit folder. Typically this will be created during the install process... UNLESS it can't get access to the machine's crypto keys.
SOLUTION: Go here (http://support.microsoft.com/kb/817754/en-us) and follow the directions under "Assign the Everyone Group Appropriate Permissions to the Folder".

Posted on Feb 11, 2011

  • oshop1 Feb 13, 2011

    Forgot to mention, once you follow those instructions you need to re-install the software for the signature file to be generated.

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