Question about Kenmore 3.8 cu. ft. HE3t Front Load Washer

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Front load washer is collecting water while not in use

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It appears your dual inlet water valve has failed in this instance... or there is sediment preventing the valve from closing fully.

For replacement parts - head on over to PartSelect.com or RepairClinic.com and enter in your full model number for a full parts listing.
I recommend both sites because ...

FixYa has no affiliation with either site - I have been using and recommending them for years - trouble free.
PartSelect has a great schematic database for locating the part on your unit and great "testimonials" for each part that often times includes HOW-TO information.
RepairClinic has pictures of each part they sell and also a great how-to and troubleshooting for basic repairs.

If your unit has never been serviced - there should still be an original service manual enclosed in plastic taped to the inside of the shell.
In the service manual are Error codes, maintenance procedures, and troubleshooting steps you can follow.

Anything too complicated or beyond your scope should be handled by a professional.
If you think you want to tackle the repair - and have gotten stuck on a step - reply to your question and I will be glad to help you out.


Thanks for using FixYa

Posted on Jan 02, 2011

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Posted on Jan 02, 2017

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SOURCE: What causes water collection in a front load

If machine is filling with water when not in use, it is probable you have a faulty inlet valve-the valve is not shutting off properly, and slowly leaking water into machine. Best to replace inlet valve/valves- relativley inexpensive part.
Alternatively, check your drainhose is not too low, and getting water flowing back into machine from waste pipe.

Posted on Aug 09, 2009

  • 1531 Answers

SOURCE: Water filling up in Front loading Whirlpool washer

sounds like you have a faulty water valve that does not close when the power is not supplied to the machine.or a problem with the cotrol board supplying power to the valve when the unit is not in use

Posted on Sep 15, 2009

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SOURCE: LG WM1814CW Front Load Washer rubber seal on front

Use some detergent plus baking soda and mix it in with the water--rub it around (with an old toothbrush) to loosen the mold. Let sit for a while, then wipe water, mold, and cleaner away. Finally, rinse with clean water and wipe dry. Leave the door ajar to air out after each wash. It will help to remove the standing water each time. Don't poke a hole in the seal to drain the water out, because water will then run out of the bottom of the washer.

Posted on Sep 28, 2009

  • 36 Answers

SOURCE: the gasket at the front door collects water and

you may need to replace the door gasket .. it may be sealing properly. that green slime you speak of i s called algea, same fungus found in swimming pools.. you can use algicide to remove it . Pleas were gloves

Posted on Oct 11, 2009

  • 92 Answers

SOURCE: Kenmore HE2T Front Loading Washer Leaks From Door

there is a dispenser hose that goes in the tub.alot of times a sock or something gets inside that hose.that would cause your trouble.take the boot off the front and look up and left to see that hose.it comes out of the tub pretty easy.

Posted on Feb 04, 2010

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Use some detergent plus baking soda and mix it in with the water--rub it around (with an old toothbrush) to loosen the mold. Let sit for a while, then wipe water, mold, and cleaner away. Finally, rinse with clean water and wipe dry. Leave the door ajar to air out after each wash. It will help to remove the standing water each time. Don't poke a hole in the seal to drain the water out, because water will then run out of the bottom of the washer.

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If machine is filling with water when not in use, it is probable you have a faulty inlet valve-the valve is not shutting off properly, and slowly leaking water into machine. Best to replace inlet valve/valves- relativley inexpensive part.
Alternatively, check your drainhose is not too low, and getting water flowing back into machine from waste pipe.

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