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We have taken our washer apart. The coupler seems to be in tact - there are no broken prongs. When we reassembled the washer, it will agitate, but will not spin the water out of the washer. We also hear the "sound" decribed in the question above when the washer tries to spin.

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Roper washing machine is not agitating. Makes a horrendous noise when supposed to be aggitating. No noise when filling with water.


Hello,

In addation to the agitation does it make the same noise in spin??
If yes it makes that same noise in spin the problem is going to be a broken motor coupler. I have written this tip about a broken motor coupler it will show ya how to take apart the washer and replace the coupler. http://www1.fixya.com/support/r10293994-whirlpool_made_washer_not_agatating


GENE

Oct 10, 2011 | Roper RAS8445KQ Top Load Washer

2 Answers

I have a Whirlpool top load washer that will agitate slowy but not correctly and it will not spin at all


Unplug unit place your hand on top of agitator and spin it to the right or left then try to spin it in the opposite direction if you can do that your dogs need to be replaced.

Sep 25, 2011 | Washing Machines

2 Answers

Will not spin


Probably needs new carbon brushes, these are usually easy to find on the internet

Apr 20, 2011 | Kenmore HE2 Plus Front Load Washer

1 Answer

Ge frontload washer seems like it is not aggitating... what would be the problem???


Hello there:

The first thing to check when your GE washer is not agitating, is the belt. Let me tell you how to check the belt & the clutch with out having to take the washer apart.




The belt: Set the timer in the spin cycle and pull the timer knob to turn the washer on.
If the washer drains the water and then spins the way that it should, this tells you that the motor, belt & clutch are not the reason why your washer won't agitate.
A broken belt could be the reason your washer is not agitating or spinning.



The agitator: After making sure that the belt, motor & clutch are working ok, lets check the agitator.
The agitator uses a plastic agitator coupler that is couple to the transmission shaft by using splines cut in the coupler and on the transmission shaft.
Too much usage or overloading the washer too many times will wear the agitator coupler splines. With out the splines the coupler could not be coupled to the transmission shaft and that could be the cause why your washer is not agitating.




The clutch: A bad clutch could also be the reason the washer won't agitate or spin. Usually when the clutch is bad the washer will be noisy, like when you have bad brakes on your car.


The transmission: The transmission could be the reason your washer is not agitating. A common problem with the transmission is oil leaking right on top of the motor pulley and the belt.
As you can see, there could be different reasons why your GE washer is not agitating. You just need to keep checking each part until you find the problem and replace the part responsible.

Oct 03, 2010 | GE WSXH208A Front Load Washer

1 Answer

Washer agitator seems to have quit working


This assumes that you have a basic Kenmore / Whirlpool top load, direct drive, neutral drain (it doesn't spin until the pump removes most of the water) machine.

First, see the Sears parts site for your washer:

http://www.searspartsdirect.com/partsdirect/index.action

Enter your model number (###.######) and you'll see a list of major sub-components with diagrams and parts.

First (and least expensive) thoughts are a broken motor coupler.

Look in the section for the motor, pump gearcase and you'll see the Motor Coupler.

Kenmore / Whirlpool top load, direct drive washers use a "Motor Coupler" between the motor and transmission.

It's used as a fail safe device and consists of three parts.

Two of the parts are the same, plastic units with three prongs that fit on one of the motor output shafts and the other on the transmission input shaft. Between them is a rubber piece with six holes.

The power from the motor is transmitted through the rubber piece to the transmission.

The other shaft on the motor directly drives the pump.

If the motor coupler is broken, or worn, the motor may not be able to send power to the transmission for agitating or spinning.

See the following for how to remove the cabinet, pump, motor and motor mounting plate to inspect and replace the motor coupler.

http://www.american-appliance.com/catalog/newsdesk_info.php?newsPath=16&newsdesk_id=137

If the coupler looks damaged, it's a relatively easy fix.

Pry the plastic pieces from the motor and transmission. Some people use a claw hammer but I've found that using a small (6 inch) pry bar works well.

Carefully fit the plastic pieces over the motor and transmission shafts and press them in place (Use a 1/2" of larger socket to put pressure equally around the pieces.

Put the rubber piece on the transmission plastic piece.

Replace the motor mounting plate.

Carefully line up the plastic prongs on the motor based plastic piece to the three un-used holes in the rubber piece. If they don't line up right, the coupler could be damaged.

Mount the motor, don't forget the two screws, put the pump back on the motor and use its' clips.

Put the cabinet back on, don't forget to plug the lid switch back in and re-mount the console.

Jan 11, 2010 | Kenmore 24032\24036 Top Load Washer

1 Answer

Motor just humm's when put on spin. Doen's seen to


Assuming that this is the basic Kenmore / Whirlpool top load, direct drive, neutral drain two piece agitator model.

There is a Sears repair parts site:

http://www.searspartsdirect.com/partsdirect/index.action

Enter your model number and a list of major sub-components will come up.

Since it isn't agitating (I assume not at all rather than just the top part of the agitator. If just the top part isn't turning then the easiest solution is replacing the 4 "agitator dogs" ) or spinning the solution points to a couple of places.

1. The motor coupler may be broken. This piece is a fail safe between the motor and transmission. and basically transmits power to the transmission.

Remove the cabinet and inspect the coupler. Following is a good description of how to replace it if necessary.

http://www.fixya.com/support/r385250-replacing_motor_coupling_kenmore_top

The coupler consists of three pieces. Two plastic pieces with three prongs each that fit on the shafts of the motor and transmission and a rubber piece with six holes that the plastic prongs fit into.

If the prongs are broken off, or the rubber piece is broken, the motor cannot apply power to the transmission for agitating or spinning.

If the coupler is OK, the problem points to the motor or transmission.

If you move the timer to the spin cycle, and the machine drains the water , the motor is probably OK.

I'd also check the Lid Switch that prevents the motor from turning in the spin cycle.

Following is a Whirlpool PDf on how top load, direct drive washers work with a troubleshooting guide and description of how to bypass the LID Switch.

https://secured.whirlpool.com/Service/SrvTechAdm.nsf/2cd44500d572193285256a45004fd9d6/f7e2147fa98b28cf85257122007475cb/$FILE/L-55.pdf




Oct 02, 2009 | Kenmore Washing Machines

1 Answer

No agitator action in kenmore 22442100


if your coupler is bad you'll know right away

Apr 02, 2009 | Kenmore 22422 Top Load Washer

1 Answer

Not agitating


not really, the coupler should do the trick its the most commmon issue witht hose washers

Mar 25, 2009 | Whirlpool Washing Machines

1 Answer

I have an older model Kenmore washer - stopped spinning and aggitating - I took the control panel off, how do I reach the belt?


Your problem may not be a belt some Whirlpool built Kenmore washers are direct drive and have a coupler instead of a belt. The coupler is located on top of the motor. It consists of three parts two with prongs and one with holes for each of the prongs. If this is broken or badly worn the washer will not agitate or spin. Good luck. Oh the drive coupler part number is 285753A.

Jan 08, 2009 | Washing Machines

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