Question about HP PhotoSmart 1215 InkJet Printer

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Ink system has failed. Error:0xc18a0001 - HP PhotoSmart 1215 InkJet Printer

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  • ddupere Nov 29, 2008

    Ink system failure
    ERROR 0xc18a001
    - Can this be fixed?


  • Anonymous Dec 02, 2008

    Ink system has failed. Error:0xc18a0001

  • jkrw Feb 15, 2009

    ink system failed

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Ink system has failed. Error:0xc18a0001

Posted on Oct 28, 2008

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Ink system failure
ERROR 0xc18a001
- Can this be fixed?

Posted on Feb 06, 2013

5 Suggested Answers

  • 2 Answers

SOURCE: Ink system has failed.

ok i got it...

Press and Hold the “Print Photos” &”Red Eye Removal” buttons. Release both buttons. Display should say”Enter Special Key Combo”

Press and release in sequence”Red Eye Removal”,”Print Photos”,”Red Eye Removal”

Display should say “Support” and display the FW rev: COxxFN0723BR (or something like that)

Press and release the right arrow button until the display says “System Configuration Menu"

Press and release the “OK” button.
Display should say “Hardware failure status: Clear. Press OK to clear”.
Press and release the “OK” Button. Message changes to “Hardware failure status Cleared. Press Cancel to continue”.

Press and release the “CANCEL” button as many times as necessary, so that, either the “Welcome to Photosmart Express” screen appears, or, the “Ink System Failure” screen appears. PLEASE DO NOT TRY TO PRINT AT THIS STAGE.

Using the Power Button, turn the unit OFF and unplug the power cable from back of the printer and wall outlet.

Wait 30 seconds for the power to get discharged and then plug the power cable into the wall outlet first and then into the back of the printer

Turn the unit on. The printer may display message “USE POWER BUTTON TO SHUTDOWN THE PRINTER” followed by “PRESS OK TO CONTINUE”. Press OK.

the printer will get ready as if it were starting perfectly for a first time, it will say something like: printer preparation occuring - do not interrupt

print a test page:
1) Load letter, A4, or legal unused plain, white paper into the input tray.
2) Make sure that the printer is on and loaded with unused plain, white paper.
3) Press Setup . The Setup menu appears.
4) Press the down arrow button to select Tools , and then press OK .
5) Press the down arrow button to select Self-test Report , and press OK . The self-test report prints.

if this doesn't work, i'd call hp support.

Posted on Mar 24, 2009

  • 154 Answers

SOURCE: HP photosmart C5180 all in one: Ink system has failed

Here's a link to a procedure that one individual used to fix the same problem with his printer. I can't guarantee this will work in your particular case.

HP C5180 All-In-One Printer HARD RESET:

  1. Hold down HELP + OK button and unplug printer (could experiment with regular power-off, but I opted for brute force)
  2. Hold down HELP + OK button again as you plug the printer back in. Then power it on, if it doesn’t power on automatically. Be Safe: keep holding the buttons until the printer turns itself off. (It took mine less than a minute.)
  3. Now you can release the buttons and simply power it back on. (I held my breath, but that’s not required.)
    • I got an error message about “improper shut down” since I unplugged it w/out powering down. After I clicked “OK” the printer was just fine and didn’t mind anymore. And now I can print.
reference: http://www.mlnarik.com/jewel/2009/05/21/how-i-fixed-my-hp-c5180-printer/

Posted on Aug 07, 2009

  • 1 Answer

SOURCE: my hp photosmart D7145 printer


my photsmart 6180 error 0xc18a0001

Posted on Sep 16, 2008

  • 1 Answer

SOURCE: error message 0xc18a0001 Ink system has failed.

Easy fix. I found elsewhere on this site that the solution is to RESET the printer via the following instructions from HP...

1) Unplug Printer
2) Simultaneously press and hold the HELP & OK buttons
3) Re-plug in printer, while still holding the two buttons.

That's it ! You are reset. It will take a little time for the printer to re-configure, but you'll be printing in 5 or so minutes.

Posted on Oct 29, 2009

pineworks
  • 4041 Answers

SOURCE: Ink system has failed

Hi may work I found this I know your error not in here but it may work for It worth a try nothing to lose and it may work. I know your error code is not in this but it some times it clean the error with this type of error number you can gave it a go try not harm it Error code: 0xc18a0201, 0xc18a0206, 0xc18a0306, 0xc18a030a, 0xd0620130, 0x887dd03a, 0xd05d010d, 0xf0af8004, 0xc19ac3ff, 0xc18a050...

Reset the product:
1. Without turning off the product, disconnect the USB cable from the rear of the product.
2. Remove the cartridges from the product.
3. Wait for the 'Insert Cartridges ' message to display on the control panel.
4. Disconnect the power cord from the back of the product.
5. Wait 60 seconds.
6. Reconnect the power cord. If the product does not automatically turn on, press the Power button ( ).
7. Reinsert the cartridges, and then close any open doors on the product.
8. If you receive a prompt to print a calibration page, do so.
9. Reconnect the USB cable to the rear of the product, and then try printing again.
Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks

Posted on Feb 08, 2010

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1 Answer

Error Oxc 18a00001


you may need another print head with that error code message. I would contact HP Total Care (1800-474-6836) and check to see if your printer or print head is in warranty, and it could be replaced.
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Ink system has failed. Error:0xc18a0001 my printer is HP Photosmart 8250All-in-One System Failure) I refer to printer documentation Error:0xc18a0001 Turn power off, then on again. I dId this command but...


Try taking out the cartridges, and turning off then unplugging the printer. Leave it unplugged for about five minutes, the plug it in. Wait a few more minutes, and turn it on. Wait for it to completely start up, then put the cartridges back in (make sure you are putting them in correctly, I think this is your product here). If it still shows the error, contact HP customer service. They will probably say something similar, though.

Jul 06, 2011 | Printers & Copiers

1 Answer

ERROR 0xc18a0001 Ink system has failed Quite new


Try the link below. This error is related to air in the lines between the print head and the cartridges. It is quite common and HP are very aware of this.
http://fix-your-printer.blogspot.com/2009/03/ink-system-failure-on-hp-photosmart.html
I hope this helps. Regards GM

Apr 16, 2011 | HP Photosmart D7360 All-In-One InkJet...

1 Answer

Ink system has failed error : 0xc18a0001 how do i fix this problem?


  1. Press the On button to turn the printer off.
  2. Unplug the power cord from the back of the printer.
  3. Remove all the ink cartridges.
  4. Wait two minutes.
  5. Plug the power cord into the back of the printer.
  6. Press the On button to turn the printer on.
  7. Install the ink cartridges when prompted.
If the error code does not display, the issue is resolved. If the 0xc18xxxxx ink system error code displays on the front panel, service the printer.

Apr 01, 2010 | HP Photosmart 3310 Printer

1 Answer

ERROR 0XC18A0001


Hi there,
Press the On button to turn off the printer. 
Unplug the power cord and universal serial bus (USB) cable from the back of the printer.
Wait for 30 seconds.
Plug the power cord back into the printer.
Press the On button to turn the printer on. 
If Ink system failure does not display, the issue is resolved; reconnect the USB cable and resume using the printer. 

If the previous steps have not cleared the message, let us update the printer Firmware and check.

Please click on the below provided web link :

http://h10025.www1.hp.com

Once you open that web link, please follow the steps provided below :

Installation Instructions 

1. Disconnect all other USB devices from the PC. 

2. With the HP Photosmart 8250 series printer directly connected to the PC, click on "FirmwareEnable_Release.EXE"

3. If the ink system failure condition returns contact HP to service the printer.

Note: Do not use this patch if there is any visible ink around the product. In this case contact HP to service the printer.

This should resolve the issue.

Good Luck!!

May 06, 2009 | Printers & Copiers

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