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My hp notebook have a black screen,i treid everything their is

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I am assuming that the computer starts. If you have a black screen it could mean the display is bad or the video card is bad or the backlight is out.
Can you get a display using an external monitor? (Remember to switch output using the Fn and special function key combo.) If so, then suspect the LCD screen. If you can see the display but very faintly, then it's the flourescent backlight.
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Posted on Jan 02, 2011

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Posted on Jan 02, 2017

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If the Product Number of the Notebook is RV324UA, your Notebook is eligible for free mail in repair program available through HP if it is purchased in US and is currently available in US.

You can find the Product Number printed on a white sticker pasted at the Bottom of the Notebook indicated by P/n .

You can find the list of Product Numbers of Notebooks that are eligible to get repaired for free listed in the link below :

http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&cc=us&docname=c01300427&dlc=en

You can find more information about this service program from HP from the link below :

http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&cc=us&dlc=en&docname=c01087277#c01087277_identify

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http://tinyurl.com/5gmvww



Thanks
Proton


Donot forget to rate the solution if it was helpful or resolve your issue

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