Question about Nikon Coolpix L11 Digital Camera

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When camera is turned on an lens error message appears what is the solution?

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Hello

The problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the probability is that you will have to get it fixed by a professional.

Use these at own risk as it may further damage the camera.

Firstly , try connecting your ac adapter or usb cable.

Try holding the shutter button while switching on the camera.

Look at the lens , and if some of the lens 'circles' is misaligned or not concentric then try wiggling it (while holding camera lens down).

Try gently pushing or pulling the lens when it extends but this is risky as it may cause the lens barrel to slip out of its guidance system.

Another way to do this is to place the camera lens down on a hard surface and then power it up. Be sure to use a soft cloth or something similar as to not scratch your lens or casing. Let the lens push the camera up and down a few times and sometimes the little resistance provided by the camera is enough to get things going again.

Try hitting your camera near the lens on the body with the soft tissue on the palm of your hand.

Other than that , I would take the camera to a repair centre for a evaluation to see if it would cost more to repair than to replace the camera.

If it is still under warranty I would suggest you take it in before trying any of these steps and remove any off-brand batteries or accessories as some stores are really fussy about warranty repairs on camera's with non-brand accessories.

You can also have a look at THIS link.

Hope the advise is useful. please do not hesitate to let me know if you need any further assistance. Also, please be so kind to let me know if you found this helpful.

Regards
Andrea

Posted on Jan 25, 2011

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1 Answer

Err 99 message on canon 450d


CANON ERROR 99 1. Turn off the camera. 2. Remove the lens, battery, and CF card. 3. Allow the camera to sit without power for approximately 20 minutes. 4. Insert a fully charged battery, and turn on the camera. 5. Depress the shutter button as you would to take a picture. Does the "ERR 99' message appear? If it does, then the camera should be serviced. If it does not, then please proceed to the next set of steps: 1. Turn off the camera. 2. Insert the CF card. 3. Turn on the camera. 4. Format the CF card in the camera. 5. Depress the shutter button as you would to take a picture. Does the "ERR 99' message appear? If so, then the CF card is the most likely source of the issue. Try using a different card. If the message does not appear, please complete the following steps: 1. Turn off the camera. 2. Clean the lens contacts by gently rubbing them with a pencil eraser or soft cloth. Be careful that you do not let any debris fall into the camera body. 3. Reattach your lens. 4. Turn on the camera. 5. Depress the shutter button as you would to take a picture. If the "ERR 99' message only appears when one particular lens is attached, then that lens should be examined by a service technician. If you see the "ERR 99' with a different Canon lens attached, then the camera should be serviced. http://www.youtube.com/watch?v=WkXyLieNUDI - - - - - VIDEO & VOICE INSTRUSTION. Error 99

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Canon SD770 IS's lens won't close. I get error message: Lens error, restart camera. Restarting doesn't work. Any advice? Strange that it won't even take photos or playback while the lens is stuck!


Welcome to FixYa

Camera detected this error while moving the lens and cut the power automatically. This error message may appear if you press on the lens while its moving. Make sure that when your going to turn on the camera, your hand or fingers will not block the lens to retrack. Turning on the camera in a dusty or sandy environnment is also one reason for this message to be displayed.
Try to remove the battery and re-insert it, then turn on the camera again. If the message still persist, take the camera to a service center because there may be a problem with the lens.

Please let me know if you have any questions and if this solution was helpful.

Thank you for using FixYa

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LENS ERROR, RESTART CAMERA...


CANON IXUS 561
Lens sometimes does not extend and error message 'lens error restart camera' appears when camera is turned on. This does not work without several tries and much button pressing. Problem is not caused by finger(s) in front of lens barrel.

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1 Answer

Error 99


Error 99 is sort of a catch all error code. So it can mean a few things might be wrong.

To isolate the cause of the issue, do the following:

1. Turn off the camera.
2. Remove the lens, battery, and CF card.
3. Allow the camera to sit without power for approximately 20 minutes.
4. Insert a fully charged battery, and turn on the camera.

Does the "ERR 99" message appear? If it does, then the camera should be serviced. If it does not, then please proceed to the next set of
steps:

1. Turn off the camera.
2. Insert the CF card.
3. Turn on the camera.
4. Format the CF card in the camera.

Does the "ERR 99" message appear? If so, then the CF card is the most likely source of the issue. Try using a different card.

If the message does not appear, please complete the following steps:

1. Turn off the camera.
2. Clean the lens contacts by gently rubbing them with a pencil eraser
or soft cloth. Be careful that you do not let any debris fall into the
camera body.
3. Reattach your lens.
4. Turn on the camera.

If the "ERR 99" message only appears when one particular lens is
attached, then that lens should be examined by a service technician.

If you see the "ERR 99" with a different Canon lens attached, then the
camera should be serviced.

If you need to have it serviced go to the caon webpage and click on support. Try calling one of the support numbers or if available the live web help. They will then tell you how to get the camera to them and what to expect. I've found them to be real good to deal with which is always nice when you have a problem.

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2 Answers

Error 99 appears in pattern, every time


Not sure about the pattern of errors, but the advice for error 99 diagnosis is to try the following diagnosis steps to isolate the cause of the issue:-
1. Turn off the camera.
2. Remove the lens, battery, and CF card.
3. Allow the camera to sit without power for approximately 20 minutes.
4. Insert only a fully charged battery, and turn on the camera.
5. Depress the shutter button as you would to take a picture.

Does the “ERR 99" message appear? If so, the camera may be faulty and requires a service. If it does not, then: -
1. Turn off the camera.
2. Insert the CF card.
3. Turn on the camera.
4. Format the CF card in the camera.
5. Depress the shutter button as you would to take a picture.

Does the “ERR 99" message appear? If so, then the CF card is faulty. Try a different card. If the message does not appear: -
1. Turn off the camera.
2. Clean the gold contacts on the lens by GENTLY rubbing them with a pencil eraser or soft cloth. Keeping the camera face pointing down, also clean the gold contacts on the camera, being careful that you do not let any debris fall into the camera body.
3. Reattach your lens.
4. Turn on the camera.
5. Depress the shutter button as you would to take a picture.

If the “ERR 99" message only appears when one particular lens is attached, then that lens should be examined by a service technician.
If you see the “ERR 99" with a different Canon lens attached, then the camera is faulty and should be serviced.

Feb 09, 2009 | Canon Digital Rebel / EOS-300D Digital...

2 Answers

Error 99


Error 99 is an "unspecified" error. It can sometimes be due to poor communication between the lens and camera. Here are some things to try:

1) Turn the camera off. Remove the memory card. Remove the lens. Replace the lens. Turn the camera on. Replace the memory card.

2) If that doesn't fix the problem, try cleaning the contacts on the lens and camera. Turn the camera off and remove the lens. Hold the lens upside down (contacts down) and gently rub the contacts with a clean pencil eraser. Be very careful to ensure that the eraser debris falls on the table and not into the lens. Repeat with the camera body, also holding it upside down (contacts down) as you clean. Replace the lens.

If neither of these work, then you need to send the camera in to Canon for repair.

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1 Answer

Lens error, restart camera message


This is probably THE single most common failure among digital cameras. There's a halfway chance of fixing it yourself, described here: http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html

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1 Answer

Lens error


Hey Wiggs12485,
This error message appears when the camera detects a problem with the lens when it's turned on. This is often caused by the user pressing on the lens when it is trying to extend, or the camera is being used in a dusty or sandy environment. When this message appears turn the camera off and back on, and this should resolve your issue. If this message continues to appear you should have the camera looked at by an authorized service technician because there is probably a problem with the lens.

Sincerely,
Allan
Go Ahead. Use Us.

May 04, 2008 | Canon PowerShot SD750 / IXUS 75 Digital...

2 Answers

Error 99 on 30D Canon


Had this problem before and i found this guide online

1. Turn off the camera.
2. Remove the lens, battery, and CF card.
3. Allow the camera to sit without power for approximately 20 minutes.
4. Insert a fully charged battery, and turn on the camera.
5. Depress the shutter button as you would to take a picture.
Does the “ERR 99′ message appear? If it does, then the camera should be
serviced. If it does not, then please proceed to the next set of steps:
1. Turn off the camera.
2. Insert the CF card.
3. Turn on the camera.
4. Format the CF card in the camera.
5. Depress the shutter button as you would to take a picture.
Does the “ERR 99′ message appear? If so, then the CF card is the most
likely source of the issue. Try using a different card.
If the message does not appear, please complete the following steps:
1. Turn off the camera.
2. Clean the lens contacts by gently rubbing them with a pencil eraser
or soft cloth. Be careful that you do not let any debris fall into the
camera body.
3. Reattach your lens.
4. Turn on the camera.
5. Depress the shutter button as you would to take a picture.
If the “ERR 99′ message only appears when one particular lens is
attached, then that lens should be examined by a service technician.
If you see the “ERR 99′ with a different Canon lens attached, then the
camera should be serviced.

Feb 22, 2008 | Canon EOS 30D Digital Camera with 18-55mm...

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