Question about Nintendo Wii Console

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The cursor to my wii controler is not working. It has full batteries, is synced properly, and the buttons all work. I can not get off my main screen because the cursor is not working. I tried restarting the system and re synced the remote and still nothing...

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Replace it or send it back hope u have ur waranty

Posted on Jan 02, 2011

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1 Answer

Console does not respond to all remote actions, ie no cursor on screen,only the minus , home , and plus buttons work i have tried several remotes and changed the sensor bar.


I would try to re-sync the controller to the console.
1. Power on Wii
2. remove battery cover from wii remote; press sync button on remote, will cause LED's on remote to blink.
3. Press the sync button on the console (it is located in the memory card holder on the front of the console)
4. The remote is connected once the LED stops blinking. The lit LED indicated what player # the connected controller refers to.

If you are still having trouble then delete the configuration info first and then re-sync the controller to the Wii.
Do this by holding the SYNC button on the console for 15 seconds after turning the unit on (once you see the health and safety screen). After you do this you will need to re-sync the controller individually.

It also warns of bright light sources like sunlight near the sensor bar, highly reflective surfaces (mirros, etc.) behind the sensor bar, sources of infrared radiation (portable heaters or fireplaces) or radio interference from cordless phones, cell phones, etc. as possible causes of interference. See pages 22, 32, 34 of your Wii owner's manual for full information, or call 1-800-255-3700 if you are still having difficulty.

Dec 31, 2010 | Nintendo Wii Console

1 Answer

My wii remote is working (has full battery's,and i am able to click the home button and home will come up.) but my wii cursor i cant see,hear,or feel vibration or the cursor


1.Go to the main menu 2.Select wii in the bottom left corner. 3.Go to "Wii Settings" 4.Click "+" on your wii remote once 5.Click on "Sensor Bar" 6.Click "Sensitivity" 7. Follow the instructions

Jan 01, 2010 | Video Game Consoles & Games

1 Answer

Wii cursors dont appear on the screen.. Tried re sync..


You should use the proper sensor bar and see if that makes a difference.

Jan 01, 2010 | Nintendo Wii Console

2 Answers

Actions are reversed


Wii Remote Troubleshooting red_circle_arrow.gif Important Safety Information for Playing Wii red_circle_arrow.gif Wii Remote Wrist Strap Replacement Information Quick tip: Cursor (hand) or character movement not responding properly?
Hold the Wii Remote with the button side down. Without using much force, firmly tap the button side of the remote against the palm of your other hand a few times. Doing this does not take a lot of force, so be sure not to tap the Wii Remote very hard. Check for proper response. If the problem is not solved, please follow the rest of the instructions on this page. For all Wii Remote issues:
If you are experiencing problems with a new Wii Remote, or are having difficulty with a Wii Remote that was previously working properly, please carefully read and follow the instructions on this page. First, follow these guidelines to ensure you have set up the system properly to have the optimal environment in which to use the Wii Remote:
  • Check to make sure the Sensor Bar cord is inserted into the back of the Wii console and the Sensor Bar is centered above or below your TV screen (more info).
  • Make sure you are using fresh batteries in the Wii Remote.
  • The Wii Remote Controller should be used between 3 to 10 feet from the TV.
  • Make sure no objects are blocking the signals between the Sensor Bar, the Wii console, and the Wii Remote.
  • Check for interference from infra-red light sources, such as candles, sunlight, fireplaces, and stoves.
  • Radio frequency interference may cause the Wii Remote to work erratically. Check for wireless devices such as cordless phones, wireless computer keyboards or mice, or other similar devices, and move or turn them off.

Still having problems? If the basic guidelines above did not solve your problem, the more specific information below may help.
  • Wii Remote not being recognized by the Wii Console (lights on the Wii Remote flash when you press a button, but then go out) - Most Common:
    Getting the Wii console to recognize (or "sync" with) a Wii Remote, especially one that did not come in the box with your Wii console, may require doing a few additional steps before it can be synced. Additionally, a Wii Remote that was working, but is no longer being recognized (or has "lost its sync") may need to be re-synced. Please use the troubleshooting steps listed below, which our experience has shown can solve many Wii Remote issues.
      Try these steps!
    1. Turn the Wii console power OFF by pressing the POWER Button on the front of the console. Unplug the power cord from the wall outlet for a few seconds. After a few seconds have elapsed, plug the cord back into the wall outlet.

    2. Turn the power of the Wii console ON. When you see the Health and Safety screen, open the small flap on the front of the Wii console to find a red button labeled "SYNC." Press and hold the SYNC Button down for 15 seconds. This will clear all the syncs on the Wii, allowing you to get a clean start to begin the process described below.

    3. After holding the SYNC Button on the Wii console down for at least 15 seconds, you can now "re-sync" your Wii Remotes:
      1. With the first Wii Remote you wish to sync, remove the battery cover on the back of the Wii Remote to find a small red button just below the batteries.

      2. Press and release the small red button just below the batteries on the Wii Remote; the blue lights on the front of the Wii Remote will blink.

      3. Quickly press and release the red SYNC button on the inside of the white flap on the front of the Wii console (picture).

      4. When the Player LED blinking stops and stays lit, the syncing is complete. The LED that is illuminated indicates the player number (1 through 4).

      5. This sync procedure (steps "a" through "d" above) must be followed for each additional Wii Remote added to the system.

    If you are still unable to get the Wii console to recognize your Wii Remote(s) after carefully following the steps above, please call 1-800-255-3700 for further assistance.

    Tilt Problems
    1. Check the motion sensor functionality by holding the Wii Remote with the button side down. Without using much force, tap the button side of the remote against the palm of your other hand. Doing this does not take a lot of force, so be sure not to tap the Wii Remote very hard.
    2. Try placing the Wii Remote in a neutral position by resting it on a flat surface during game play. If the character or cursor still tilts on its own, there is a problem with the Wii Remote and it will need to be repaired. Please call 1-800-255-3700 so that we may assist you further.

    ^ Back to Top

Oct 30, 2009 | Nintendo Wii Console

2 Answers

My handsets wont sincronise with the system, I have fitted new batteries


Follow this procedure:
1. Turn the Wii console on and wait until the "Health & Safety" screen appears (don't press A).
2. Open the SD Card slot cover on the front of the Wii console, just below the disc drive, and press and hold the red SYNC button for 15 seconds. This will clear all synced Wii Remotes from the console.
3. Resync the Wii Remote by removing the battery cover and pressing the red "SYNC" button. Do this for all Wii Remotes you wish to use, and test for proper response.
4. If the steps above do not work, remove the batteries of the Wii Remote and leave them out for at least 2 or 3 minutes. Reinsert the batteries and sync the Wii Remote again. Test for proper response.
If after removing the batteries for several minutes, and resyncing the Wii Remote, your still unable to get the Wii Remotes to work, try syncing another Wii Remote if available.
* If another Wii Remote works, then your previous Wii Remote will need to be repaired.
* If multiple Wii Remotes do not work, or you only have one Wii Remote, a repair of the Wii console is necessary.

Oct 20, 2009 | Nintendo Wii Console

2 Answers

Wii remote will not follow command.


It's problem a radio interference, since the wii controller uses radio frequences to contact the device, try to resync the wii controller.


1. Turn the Wii console on and wait until the "Health & Safety" screen appears (don't press A).

2. Open the SD Card slot cover on the front of the Wii console, just below the disc drive, and press and hold the red SYNC button for 15 seconds. This will clear all synced Wii Remotes from the console.

3. Resync the Wii Remote by removing the battery cover and pressing the red "SYNC" button. Do this for all Wii Remotes you wish to use, and test for proper response.

4. If the steps above do not work, remove the batteries of the Wii Remote and leave them out for at least 2 or 3 minutes. Reinsert the batteries and sync the Wii Remote again. Test for proper response.
If after removing the batteries for several minutes, and resyncing the Wii Remote, your still unable to get the Wii Remotes to work, try syncing another Wii Remote if available.

* If another Wii Remote works, then your previous Wii Remote will need to be repaired.

Feb 09, 2009 | Nintendo Wii Console

3 Answers

Wii Remotes


Could it be an issue with your sensor bar on top of the TV? That could explain why you'd be having the issue with more than one remote all of a sudden.

Jun 29, 2008 | Nintendo Wii Console

1 Answer

Nintendo Controller Will Only Work on Menu with Classic Controller


well iv had this problem it could be the remote you might have to buy a new thts what happened with my brand new remote for it or it could be that it has crapy batteries

Mar 01, 2008 | Nintendo Wii Console

1 Answer

Wii controller is not working. Have put in new batteries and the lights on the handset are flashing but cannot get the cursor or games to work


press the sync under the cover of the box and then on the remote under the battery cover press the button

Feb 12, 2008 | Nintendo Wii Console

4 Answers

Cursor does not appear


exchange it

    Cursor not appearing
    Please note that our experience shows that this troubleshooting is best performed using only one (1) Wii Remote at a time.
  • Some games do not use the cursor feature of the Wii Remote; Make sure the game you are attempting to play uses the cursor by reading the game's instruction manual. You can also exit out of the game to return to the Channel Menu and use the Wii Remote to see the cursor. If the cursor still does not appear, continue with the steps below.

  • Trying to use multiple Wii Remotes in the Mii Channel or Photo Channel? These Channels only allow the Wii Remote designated as "Player 1" to function.

  • Verify that the Wii Remote's pointer lens is free of obstructions and contamination (stickers, heavy smudges, etc.). The pointer lens is the tinted rectangle at the end of the Wii Remote.

  • Check the battery power level by turning off the Wii console, then opening the battery cover of the Wii Remote. Press and release the red "SYNC" button to check battery strength. The number of lights flashing indicates the Wii Remote's battery strength. Four flashing lights indicates full strength. Our experience has shown that as your battery strength decreases to one (1) or less lights flashing, the cursor may not appear. For troubleshooting, if possible, try using fresh batteries so that all four lights illuminate. For guidelines on using batteries, please click here. If after inserting brand new batteries, you are still seeing less than all four LEDs flash, then your Wii Remote will need to be repaired. Please click here for repair information.

  • Is the Wii Remote properly synced?
    Press the POWER button on the Wii Remote to see if the Wii console powers on.
    • If it does, the Wii Remote is synced with the system. Please skip to the next section.
    • If the power doesn't come on, power on the system manually and try syncing the Wii Remote.
      • If the Wii Remote will not sync, there is likely a problem with the Wii Remote. Please click here for repair information.
      • If the Wii Remote will sync and the cursor still does not appear, try another Wii Remote if possible.
        • If at least one Wii Remote is working, there is likely a problem with the first Wii Remote and it will need to be repaired. Please click here for repair information.
        • If you have only one Wii Remote, or none that are working, please continue troubleshooting.

  • Make sure that the Wii Remote is being used between 3' and 10' directly in front of the TV and that there are no bright light sources affecting the Wii Remote's operation (review Game Play Guidelines for more information), and that the Sensor Bar is placed properly (see Sensor Bar setup).
  • Check the cord on the Sensor Bar for any frayed wires or kinks, and verify that the Sensor Bar is free of obstructions.
  • Check the button functionality, and that the Sensor Bar is operating correctly, by accessing the Wii Main Menu. Use the "+" and "-" buttons to scroll side-to-side through the Wii Channel screens.
    • If you are able to scroll with the "+" and "-" buttons, but the cursor is not appearing, then there is likely a problem with the Sensor Bar. Please click here for additional Sensor Bar information.
    • If there is no response, there is likely a problem with the Wii Remote. Please click here for repair information.

Dec 11, 2007 | Nintendo Wii Console

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