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Brew unit is stuck - Gaggia Titanium Espresso Machine

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Open the door. Remove the dredge drawer, drip tray. On the left side of the brewing unit, and towards the back of the brew group, there is a single screw. Remove the screw. Grab the handle and pull carefully, but firmly with a quick ****. The brew group should come out. There is a piece that remains in the machine. Slide that piece down and to the right and it will come off. Insert the piece into the hole on the backside of the brew group with the clip up. Tighten the screw and move brew group back into position.
To return the brew group to the centered position, you first need to drop the funnel. To do this, look on the opposite side of the brew group from the handle. At the top you will see an object that looks like a sharks fin. If you follow this piece down you will see 2 horizontal bars on the brew group body. Push your finger between these 2 bars and the funnel will drop. Now you can push the puck slide on the left side down and to the center. (You can insert your key into the hole in the front and twist the key to return the brew unit to the center. Line up the 2 diamonds and it centered) If you look down through the funnel you should see a piston. This should be centered in the funnel. If not, locate the slide on the left side of the brew unit,(it should be hanging down, a flat rectangular piece attached to the cylinder) and push the slide to the right until it does. Push the press button and you are now ready to reinsert the brew group in to the machine. First you must insert the drip tray and dredge drawer, close the door and turn on the machine without having the brew group in. Turn the machine on. You will hear the motor turn on and when it stops completely, open the door and remove the tray, now insert the brew group and replace the tray, and test.

Posted on Jan 03, 2011

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Posted on Jan 02, 2017

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Put it all back together, fill the tank and unplug the machine. Wait a moment then plug it back in. You should hear the transmission moving the brew unit into park as the display reads "Self-Diagnosis". It will then turn off.

Open the door, remove the tray and try the brew unit again.

If you did not hear the transmission move it could be jammed. If the brew unit still does not come out the interlock could be broken.

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If the transmission is getting stuck there may be obstructions, the lead screw may be worn or the limit switches could be faulty. If cleaning and grease on the screw/bearings don't help then replacement is a big pricy job only for confident hands. Approach with caution.

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The transmission can wear out prematurely and get stuck due to the brew unit becoming stiff. The piston in the brew unit should move smoothly and fairly easily. Keep the brew unit in good service by occasionally removing the piston to clean and re-grease the two big red o-rings using a food-safe grease. To pop the piston out the top, gently remove the plastic u-clip from the base of the shaft underneath, paying attention to which way up it goes for reassembly.

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The brew unit has lose parts on left-hand-side, wiggle them up and down. Put the waste unit back, switch off the machine and then turn it on (pull the cord). It worked for me!!!

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Does the brew unit try to move at all? You can listen for the motor, or open the door panel and defeat the safety interlock while it's operating. (Be careful not to put a finger in there.) Then you can observe where the brew unit is getting stuck.

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My brew unit is stuck,


Try this.

You can enter a sort of diagnostic menu by pressing I believe the bypass doser and the medium coffee button together while you turn the machine on.

I forget which now, but one of the buttons will spin the brew unit one way, and another button will spin the brew unit the other way. The third button will activate the doser which makes a very LOUD clack noise.

You should be able to "wind" the brew unit manually this way in order to release it.

Good Luck.

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