To download the 962 All-In-One printer driver from support.dell.com, perform the following steps:
Click on this link or copy and paste the complete link into your browser. If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response. Happy New Year! Thanks, Joe
Make sure the box next to Close this dialog box when download completes is unchecked.
When the download completes, click Allow or Run.
On the Printers: window, click Continue.
If a message appears asking to overwrite the folder, click Yes to All. If a message appears asking to create a folder, click Yes.
In the All files were successfully unzipped window, click OK.
Follow the prompts that appear to install the driver.
If prompted to restart your system, click OK.
I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309
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