Question about Acer Aspire 5735 Notebook

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My notebook is telling me that windows has encountered a problem communicating with a device connected to your computer. This error can be caused by unplugging a removable storage device such as an external usb drive or cd-rom drive that is failing. make sure any removable storage is properly connected and then restart your computer. if you continue to receive this error message, contact the hardware manufacturer. status: OxcOOOOOe9 INFO: an unexpected error has ocurred. Please Help !!

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That problem is usually due to corruption with the operating system. Try re running the OS if possible.

Posted on Jan 02, 2011

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Last night when i turned my pc on it write the a message which saywindows has encountered a problem communicating with a device connected to your computer. This error can be caused by unplugging a removable storage device such as an external usb drive or cd-rom drive that is failing. make sure any removable storage is properly connected and then restart your computer. if you continue to receive this error message, contact the hardware manufacturer. status: OxcOOOOOe9 INFO: an unexpected error has ocurred. Please Help !!

Posted on Jan 12, 2011

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Refresh the USB ports:
1. Right click MY COMPUTER
2. Select PROPERTIES
3. Select HARDWARE
4. Select DEVICE MANAGER
5. Select UNIVERSAL SERIAL BUS CONTROLLERS
6. Right click on each USB CONTROLLER and select Uninstall
7. Uninstall all entries
8. Reboot your computer
9. As your computer re-boots it will reinstall all USB connections it detects
THEN, when all other USB items have been configured and connected by the system, you then should try connecting your USB drive.

If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response. Happy New Year!

Thanks, Joe


Posted on Jan 02, 2011

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Posted on Jan 02, 2017

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