Question about Acer Aspire One PC Notebook

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Hello, I have an acer one D260 that will not shut down. It remains on even though I continually click the start button and select "shut down" I don't want to turn in off improperly! what should I do? sincerely, emily

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Hi, the reason for not shutting down can be anything at first we need to find that reason,
Like if any program that's running and its not getting ended while you press the shutdown, the windows will keep waiting.
1. Try the Clean Boot and check if its shutting down. How to do a clean boot ? as follows.
-Press Windows Key + R then type MSCONFIG and click ok.
-Click on services tab, place a check mark in hide all Microsoft services, Click Disable All then apply.
-Click on start up tab, click disable all then apply and close now restart the computer..its clean boot.
-now check if the system is shutting down if it does, then the programs that are in there are causing it, mostly it will be real time anti-virus programs all the time. So uninstall the antivirus and restart it in normal boot and check. (Normal boot - Press Windows+R, Type MSCONFIG click ok, Click General then choose normal startup click apply > Restart). To confirm the anti virus protection is uninstalled completely open control panel, In security center under Virus Protection make sure it says not found. for XP & Vista its Security Center, if you are on windows 7 you need to look for Action Center instead of the Security Center.

Or you can try the 2nd method too which is easy and will mostly work,

2. Reduce the time in Wait to kill.... Follow the steps as follows.
Press Windows + R Key, Type REGEDIT Click OK.
in Registry in the left navigation pane click on Computer then press Ctrl+F Key, type in "waittokill" without quotes and spaces in the Find box then click Find Next.
Now when it comes up with result it will highlight the string on the right hand pane which will say Wait To Kill Time out Service, double click that change the value data to 20 from 12000 or anyvalue.
So Like this there should be some 5-6 keys. so repeat the above step for all of them like Press CTRL+F and keep searching for all the five keys and change the values for all of them once its done it will says its done searching and it cant find anymore like that.

Try these 2 steps and let me know more information would lead us to quicker fix, Like Operating System you use ? What Antivirus ? like that kind of stuff

Posted on Jan 02, 2011

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Open TASK MANAGER --use the key combo of CTRL+ALT+DELETE then choose shut down

Posted on Jan 02, 2011

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