Question about HP PSC 1401 All-In-One Printer

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All of my documents i try and print just sit in the queue ive turned the printer on and off several times and i have turned my7 computer on and off several times, i have also uninstalled and reinstalled my printer and started over and nothing is working.. what do i do?

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If you have uninstalled and reinstalled the printer and it still just sits in the que. It might be a windows 7 issue. Do a system restore to when it was working.

Posted on Jan 02, 2011

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Posted on Jan 02, 2017

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2 Answers

How do I cancel documents in a queue


Cheers james heron

To cancel a queued document, there are several ways, it is best to go to printing devices and open what is printing the printer you want to cancel, click Cancel and disappear the document.
cancel-documents-in-queue-3yd5oaqhykbr2qilonoqer23-5-0.jpg
In many cases this does not help then you click cancel, the document continues to appear, that's when it works best to turn off the computer and turn it on again.
Another thing you can do to disappear a file from the print queue, disconnect the printer's USB cable and connect it again, for it can do so from your computer or from the same printer.

Another way that can work is, turn the printer off and turn it on again, you should always look the team to lose the memory of what is printed, in order to begin again.

How to delete documents in my printing queue en Rellenado

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Several immediate things come to mind; check to make sure that the printer drivers are up-to-date; there maybe a possibility of an IRQ conflict; check to make sure that the printer is set as the default printer in control panel; make sure that the printer you want to print from in the <file>, <print> menus screen is selected and not a virtual one. Absent more info like OS and how your printer is connected to your computer (e.g., is it through a serial cable, then make sure com port is active in BIOS and is checked off in the properties menu [control panel, printer, properties, port tab]; or are you using an LPT-printer port or USB connection- make the same check. Sorry that I can't be more specific without additional info.

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1 Answer

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The reaason it keeps trying to print is because it's in the print queue on your network.
Have whoever sent this to the printer open the print queue and delete it.
Only the originator or the print queue admin can delete the job

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Several HP All-in-One models have this very same problem. The only way you can get rid of the unwanted job is to reboot your computer.
You could also try unplugging the printer and plugging it again to the computer, or just turning it off and on, but most of the times rebooting is the only option.

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1 Answer

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I've had this problem several times, and the only solution is to restart your system. Once rebooted, the printer will continue printing your other documents

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1 Answer

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hello, unplug your printer and restart your computer. turn your printer of and reconnect it to the computer when the computer have restarted. then turn on your printer and I think your queue should be empty.

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1 Answer

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Have you tried installing the HP Print Diagnostic Utility?
This utility fixes some of the basic issues with the printer /computer.
Download/Install and follow the onscreen instructions to run the utility and restart the computer when prompted.

I hope this tool resolves your issue.

gud luck.

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1 Answer

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please update your driver, and restart your computer and cheackthe printer is well connected.

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1 Answer

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Have you tried going to safe mode, turning off the printer and manually opening it at the control panel>printers... try and delete or cancel prinitng at these settings...

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