Question about Canon EOS Rebel XSi Digital Camera
Normally I'd say your camera is due for a trip to the service department but, depending on the surface the camera was dropped on and did it hit lens first or body. So without knowing let me ask you to do this. Remove the lens and quickly install the body cap on the camera. Hold the lens firmly in a hand and shake it vertically gently but with a little vigor listen for a rattle, stop, do it again horizontally listen for a rattle. If it rattles the lens has internal damage if not and the camera appears to be functioning then I'm going to instruct you on how to clean the gold contacts on the lens and body.
Using a new pencil with a red rubber eraser gently rub/clean the gold contacts while holding the lens almost vertical with the contacts facing down, use a puffer/blower to clear away the rubber dust. On the camera body, remove the body cap and hold the camera with the lens mount facing down as best possible and clean the tinny gold contacts with the red rubber eraser. DO NOT use a puffer/blower or blow on this part to remove eraser dust. Keep the camera lens mount facing down as much as possible and use a lens tissue to clean away any rubber dust. When you have completed this install the lens on the camera and make sure it clicks and locks solidly. Try your camera again, if it works great if not it means there is an electrical break within the camera or lens and it needs to got to a service depot. Hope everything work for you
Posted on Jan 02, 2011
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Posted on Jan 02, 2017
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