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Can not see the maps, stuck at home screen - Tomtom ONE XL GPS

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  • 489 Answers

If you had just started the device, you may have to wait a minute or so for the software (programs) to load, initialize, etc. before you start getting the user screens. Just make sure you are plugged in, or the battery is not low. When the programs start and after the GPS (satellite) signals are located, you'll be able to see your current location, etc. (and start using the device).

Posted on Jan 02, 2011

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Posted on Jan 02, 2017

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1 Answer

MY GARMIN NUVI 1300 IS STUCK ON THE GARMIN SCREEN


when you turn it on try pressing the bottom right corner of the garmin until a yes or no question comes up.

It will erase all of your saved addressed and stuff, but your maps will be fine. It might be worth it if it will not go further than the garmin home screen.

May 08, 2011 | Garmin nuvi 1300 Car GPS Receiver

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Screen reads"no maps found"


I found this article online, and it may work for you:

"Ok this has worked on at least four tomtom one’s
And one xl’s that i have tried,
First of all connect your tomtom to your computer.
making sure your online,Go to log on.
if you’ve not created an account create one now.
If you’ve had to create an account restart tomtom home.


You should have the tomtom home screen in front of you,
Now even if tomtom home is showing you logged in, ignore
this click your email adderss in the top right hand side of the screen
and log in again and click continue.
Then click Device/disconnect device.
Now your tomtom will update itself and your maps will be restored"

Jan 11, 2008 | Tomtom One Europe v2 GPS Receiver

1 Answer

I have tom tom one 3rd edition and am trying to fix it for a work friend anyway, it switches on but gets stuck on a blank screen after a blue loading bar has gone from left to right. i think it has been...


Check and see if it needs any update. connect it to tomtom home and that will tell u weather it has any maps loaded in it or not. Also download the available updates.

Jul 29, 2010 | Tomtom ONE 3rd Edition GPS

1 Answer

Tryed to install tom tom home, when finished screen say's no maps found


There are no maps with the TomTom Home. After you install it, connect your device to the computer and perform an update (if your 30 day guarantee free updtae is still valid).
The maps come in the device.

Feb 27, 2010 | Tomtom ONE XL GPS

1 Answer

How to activate the map once we have the code?


You can activate products by connecting the unit to a USB port of a computer. If The Tomtom Home application is installed on computer it will launch and update the unit. On page 1 of main Home menus there is an icon for activation.

To make things easy for you I am enclosing a screen capture from the HOME 2.7 application.

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Dec 22, 2009 | Tomtom GO 700 GPS Receiver

1 Answer

Tomtom One does not boot up, gets stuck on white loading screen. When connected to PC, Tomtom Home does not recognize device as connected.


Press the reset button on the under part of the TT. Then hook it up to the PC and redownload applications, maps and updates from Tom Tom.

Nov 08, 2009 | Tomtom ONE 3rd Edition GPS

1 Answer

The navagation part of the gps is stuck and will not move past the opening window


tThere are two possible causes depending on the accuracy of your description.
1) your map does not access the satellites, therefore the last known location or your home location remains on the screen.
a) Battery is too low to access satellites, recharge using AC Charger prior to use on DC
b) The SIIRF chip is damaged. Costly to repair!

c) Your maps have become damaged.. If all you get is the LOGO of the GPS or Maps then the problem is damaged software.

Jun 30, 2009 | Nextar X3-02 GPS Receiver

7 Answers

Stuck in GUAM


connect your unit to your pc when prompted by tom tom press yes. go to manage my one on your home page. on the manage your navigation go to item on device click on maps and check guam box and remove from device. only map left will be usa.

Apr 17, 2008 | Tomtom ONE GPS Receiver

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