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I bought a Panasonic Telephone KX-TG6421G with CLIP function. Every time when there is a call I can see the information : Eingehender Anruf (= Incoming Call) and not the calling number on the display. In the users guide they say i have to call the provide to ask for activating the CLIP function. I called my provider. They have checked my connection. My CLIP funtion is activated, but I never can see the number on my display. Alway the text: Incoming Call. Panasonic told me everything is ok with the model KX-TG6421G and the CLIP function. In the several people wrote they have the same problem. How can we solve it.

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6 Suggested Answers

6ya6ya
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Posted on Jan 02, 2017

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zowl
  • 15 Answers

SOURCE: Caller ID not working

Hi,

I don't think the problem is the FSK vs. DTMF. The manual even states that the caller ID is generally received after the second ring. This is true in America. I lived in India for four months and I never ran into the problem there so... I just can't say how your provider sends the caller ID. It may be that the line is being interfered with. Do you have a DSL line attached to the same device. If so make sure that there is a filter between you phone and its connection.

I am assuming that you tested your line with the other equipment connected to the same location. You may want to reduce the problem to the simplest configuration by connecting directly to the line only no other equipment. If it works add the other equipment until the caller ID stops again. Then you know what is interfering. If you have a monitor set you could listen to the DTMF being sent make sure it is coming between the first and second ring. It is audible if it is there. If you are answering on the first ring you will not see caller ID you have to wait till after the second ring then you should see it, If BSNL is sending the same as American systems. Good luck Z

Posted on Mar 12, 2008

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  • 16 Answers

SOURCE: CLIP not working

ther must be connect caller id instrument to cordless phone.

Posted on May 06, 2008

cnavarro
  • 2460 Answers

SOURCE: Caller ID display on Panasonic on KX-T7731 telephone set

Pick 2 buttons on the left side keystrip and label them CID-Indication and CID-Selection Then press PROGRAM press the button and dial 96 STORE for the first and 97 STORE for the second. When a call comes in, the Selection button will toggle between the name and the number and if yuu're looking at missed calls, the date and time of the call. When you miss a call, the Indication button will light and you press it to view the Names of missed calls.

Carl


Carl

Posted on Oct 24, 2008

timthorne911
  • 464 Answers

SOURCE: How can i change my provider name and number correctly?

Call T Mobile seeing as they are in charge of your phone now, have them get a tech to help you figure out what the problem is. That is the only way to resolve this.

Posted on Mar 31, 2009

  • 5 Answers

SOURCE: i have no caller id on my text messages or incoming calls

This is normal. T-Mobile does this. Unless the person is in your contact list it only says the number. There is no solution, because that is not a problem. They did this on purpose, I do not know why. But this is how it is.

Posted on May 22, 2009

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my dear
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