Question about HP Scanjet 5470c Flatbed Scanner

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Blue-green background colors in scan with HP 5470c scanner

I have the same problem as some of the others have listed. My HP 5470c scanner often scans in a blue green background color. Sometimes it occur in the initial scan so I can cancel it and try again but sometimes the initial scan looks okay but the final scan has it and it comes out in the printing. It doesn't occur every time and sometimes the blue-green background is in the form of wide horizontal bars. I have re-installed the software and have tried unplugging the power and the USB but this did not solve the problem.
EJG

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  • Ednpat Jul 10, 2008

    I installed the new drivers and so far no more background blue green, in fact the images appear sharper. Many Thanks.

    EdnPat

  • lokgoyal Aug 29, 2008

    i have hp psc 1400 scanner , it shows a blue gree background when we scan the image in color. but in black & white it is fine. kindly help me

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  • HP Master
  • 2,794 Answers

Uninstall the drivers.

Reinstall the drivers at this link

Posted on Jul 09, 2008

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2 Answers

Driver for 5470c scanner will not work with windows 7


Hi ,
Scanjet 5470c does'nt work under W 7 . No drivers available .
Here are a few hints :
1° hint :
Do not connect scanner .
Load XP driver ( yes , XP) , reboot , connect scanner and wait for confirmation of successfull operation .

Reboot .
Dowload and install FreeKapture ( yes , it's free ) from http://download.cnet.com/FreeKapture/3000-2094_4-10673689.html
Open Freekapture , clic on Scan and select WIA-Hewlett-Packard . Scanjet 4470c works fine in this mode but if you choose HP PrecisionScan Pro , program will hang .
In any case , no slides or negatives scans possible but the rest works .
2° hint :
If you have the W XP install disc , you could install a virtual version of W XP on your HDD ( http://downloads.vmware.com/d/info/desktop_downloads/vmware_player/3_0 ) You could also partition your HDD ( http://www.partitionwizard.com/free-partition-manager.html ) and install W XP on the new one . Regards .

Jan 06, 2011 | HP Scanjet 5470c Flatbed Scanner

1 Answer

HP 5470c scanner leaves lines on the scanned


This is often caused by dirt or dust on the imaging head. This requires taking the unit apart in a CLEAN area and wiping off the head with lens cleaner and a microfiber lens cloth.

Apr 16, 2010 | HP Scanjet 5400c Flatbed Scanner

1 Answer

My scanner hp3570c has developed this problem since some time now, it scans but the white background is always in some megenta tone and the mater appears in green and blue. please advice what the problem...


you need to depress the original onto the scanner it could be the scanner is not fully resting on the flat surface, or not fully closed, say for example there is a big gap on the scanner and the white plate, try scanning a single sheet only and see if you have the same prob. i assume you are scanning a book or thick material or something, the colored images you see is the reflection of the scanner that goes astray from the actual images that needs to be scanned, the light that was exposed without the white plate reflected was converted into Green and Blue, pls try .

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Dear sir
your problem is only mirror problem is dust coverd clean it and solve your problem

Jul 05, 2009 | HP Scanjet 5470c Flatbed Scanner

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When scanning color document, blue tone is present as background shade


Have long experince with PixEdit program using Kodaks. PixEdit usually comes around it after a firmware upgrade on the scanner. Not sure about this specific model but at least OK on other models of Kodak.

Sep 25, 2008 | Xerox DOCUMATE 510 Flatbed Scanner

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Color problem and inacurate scaning


I solved my problem by simple re-boot. Unplug scanner power and USB for several seconds then replug. This solves a large percent of such problems. I wasted a lot of time before I did this. mike123456

Jan 06, 2008 | HP Scanjet 5470c Flatbed Scanner

1 Answer

Solid background tint


I bought a power supply from ebay paid $22 with shipping thought it was better than getting a new scanner.
Screen is all Green and resolution is 72 no matter what the settings.
I guess it is time for a new scanner.

Dec 25, 2007 | HP Scanjet 5470c Flatbed Scanner

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