Question about Microsoft Xbox 360 Console

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The xbox 360 keeps saying that each disk is dirty. the disks are not dirty. I cleaned the laser lense using a laser lens cleaner with the same result. when I load up Halo 3, I will get to the start up screen of the game, press start campaign mode, and it will tell me "failed to load game". Any thoughts?

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Messed up disk drive

Posted on Feb 01, 2011


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Xbox 360 arcade is not loading any discs

ok when such thing happiness it means the lens is weak or dirty to read any disk. so first get a lens cleaner, it comes in a form a disk with a liquid solution use it to clean the lens.

or get your lens replaced.
hope it help.

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Mi xbox 260 wont let me play madden11 becuz it always says mixed media player

Your disk is too scratched up or the laser lens is dirty. you can try to wash your Game with water and light soap or have it buffed. if that doses not work try to clean the laser lens with a lens cleaning disk or clean it with some alcohol and a q tip (requires opening your Xbox 360 or 260 in your case lol.) doing this could void your warranty (If you use a hair dryer you can get past the warranty seal with out breaking it)

Dec 30, 2010 | Microsoft Xbox 360 Console

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Our xbox 360 elite keeps telling us to open tray drawer after inserting a disk. We tried 3 diff disks get same thing. Worked fine last pm

This is one of two problems, both involving your laser.

1: the laser is dirty, get a laser lens cleaner and run it through your xbox a few times and see if that helps. You can also get a can of compressed air and carefully spray it into the open tray slot.

2: Your laser has died, at which point your only option is to call Microsoft and ask them for a repair order. Sorry :(

Aug 13, 2010 | Microsoft Xbox 360 Elite Console

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My Xbox 360 Won't read, not one disk.

Lens cleaners don't work very well . they tend to smear the
dust and dirt around in side the drive.

I have yet to find a dirty laser in an xbox 360 . This is
due to the high rpm of the drive sweeps most dust
away from the lens

It is more likely the laser is weak or dead .
The cost for a replacement is around 80.00 . 35.00 if you do
it yourself . feel free to email me if you have any questions.


Sep 01, 2009 | Microsoft Xbox 360 Console

1 Answer

Xbox 360 thinks game is dvd

your laser is going out or something, or its dirty. mine was doing this to me. eventually it would not see the disc at all and kept saying open tray. i bought a philips laser lens cleaner for around 8 bucks and its helped me out so far. from what i've read though, this is only a temporary solution and will require service eventually.

Jan 14, 2009 | Microsoft Xbox 360 Console

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Your Xbox game may be broken or dirty. My advice, clean your disk with a soft towel, or if that does not work just buy a new game if you can...

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I don't see why not, you can buy a special CD that you can use to clean the laser

Nov 11, 2007 | Microsoft Xbox 360 Console

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Try to use cd rom lens head cleaner, the one with the small brush at the middle of the disk, never use cleaner using liquid solution. the best cleaning method is to open the cd and clean manually the laser lens using a cotton buds, the lens are so delicate so don't apply too much force. you can easily locate the lens in the cd case, it is a round bluish lens. cd rom cleaner works best when your unit is clean!! Huhh? Run it once a day, regularly, its like sweeping the floor of your house before you work for that day. Cd rom cleaning depends on playing back the No 1 and jumps to no 3 tracks, cleaning takes place on track 2 of the disc, you cannot clean if you cannot play the unit.. get that?

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