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I sent an email from my phone on dec 5th but the person didn't receive it till the 18th. Why would this happen? On rare occasion I have had a email stick in my outbox folder until I open the folder at which time it then gets sent.

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  • sylvester681 Jan 02, 2011

    I use sprint. I thought I was using sprint service when I sent this question?

    Should they be able to provide me with proof of this problem?

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Hello.

The problem could be with your Email or telecom provider.

I use Verizon as my telecom provider and on occasion, a text or phone message is not delivered in a timely manner or at all.

So, contact your email and telecom provider.

Hope this helps.

Posted on Jan 02, 2011

  • NinaE Jan 02, 2011

    It's also your email provider, Sylvester. If you have experienced problems with your email sent via other methods, such as through your computer, then it's probably an issue with your email provider having delays. But, when you are dealing with email problems sent via a smartphone, you are dealing with your email provider and telecom provider.

    In reality, you may not get a definitive answer from Sprint, but it's worth a discussion with them.

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Codes


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C+W 18TH DEC CODES

5C 01

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