I e-mailed my problem to acer and they told me that the serial # LXAV40X033719230D72502 WAS PURCHASED FROM YOU AND THAT YOU SERVICE YOUR PRODUCTS. WHEN MY LAPTOP IS TURNED ON IT ALLOWS ME TO PUT IN MY PASSWORD AND THEN IT SHUTS DOWN AND STARTS UP AGAIN THEN A BLUE SCREEN COMES UP AND I CANT USE THE LAPTOP. I CAN USE IT SERVERAL DAYS LATER. iT ALSO ASKS ME TO PLACE THE WINDOWS DISC IN TO RELOAD IT BUT I CAN'T FIND THAT CD. PLEASE HELP ME I USE THIS LAPTOP DAILY FOR MY WORK.
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Re: blue screen and shut down
It seems the Operating system of your laptop is either corrupted or the installation isn't complete because it is asking for a Windows CD. Purchase the Windows CD that your laptop is asking. Then when your laptop asks for it insert the disk and follow the onscreen instructions. If you are heaving difficulty just post the problem here again.
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There are many reasons this can be happening. Try starting the computer in Safe Mode with Networking and see if the problem still exists. If not that means there's a problem with the start up boot process. Questions to consider: How old is the machine? Have you done all your updates? Possible virus. What exactly does the Blue Screen read? Is it a quick blue screen then restarts or does the blue screen stays? We are computer service company that offers remote free diagnosis. Call us to today at (877)608-4574 or visit us at www.aplusonsite.org.
You can use a torrent site like isoHUNT, to download a copy of the Acer OEM vista disc, this is a little illegal, but if you use your own Windows key from your COA sticker, it should register and activate ok.
You may have to download your drivers seperatly from from ACER.
You will need a torrent client like UTorrent, and the download could take a day or so
The noise could have been the read/write mechanism inside the disk-drive grinding against the recording surfaces of the disk-drive.
So, your best plan:
* buy a new disk-drive
* reinstall Windows onto the new disk-drive
* copy all your "data" files from the old disk-drive to the new disk-drive, and do this *BEFORE* the old disk-drive *COMPLETELY* "dies".