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I was charging an IPod and accidently disconnected the connected cable going to the USB port, which caused my computer to shut off. I have an older model HP zv5230us Pavilion notebook. When I turn on the computer it takes me to the screen where I'm instructed to click on start your computer by safe mode, last known configuration etc.... When I click on either one of the choices all it does is return to me to the same screen. I have tried running a recovery disc, but I'm stuck at the same point. Any suggestions on what further action I should consider? Thank You, Albert Flores

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Ouch.. that's definitely a strange one Albert.

You might remove the laptop battery for a while.. like an hour or two, to see if it will reset (without the power plugged in)...

You might try to goto BIOS on the bootup if it will let you, just to see if you can see anything wrong, or do a default reset there.

If you go to SAFE mode, are you able to "restore" a previous backup?

Posted on Jan 02, 2011

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Posted on Jan 02, 2017

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4th generation i pod not reconizing


Hi james

First, make sure your iPod is fully charged and then toggle the Hold switch on and off.
Reset, Retry, Restart, Reinstall, Restore
Go through the 5 R's of iPod troubleshooting, which will often solve your issue. If you're still experiencing the issue after going through each of the steps, then continue for more suggestions.
To determine if your iPod syncs via USB or FireWire, check the table in the Additional Information section below.
Tip: If you are using Windows XP and have recently installed a Service Pack, check the Device Manager. Click the Start menu and click Run. Type "devmgmt.msc" and click OK. If no devices appear in the Windows Device Manager, go here.
Still can't see your iPod?
Several things could keep iPod from appearing in iTunes or Windows Explorer. The most likely causes are listed below-you'll find information for both USB and FireWire (IEEE 1394) iPod connections. Check each one starting from the top of the list to see if that is what's keeping iPod from appearing.
Make sure your computer meets the iPod system requirements
Make sure that your computer meets the system requirements to use iPod with Windows.
If your iPod displays an exclamation point folder or sad iPod icon
If your iPod displays a folder with an exclamation point icon or a sad (unhappy) iPod icon on its screen, or if your iPod doesn't appear in iTunes or My Computer, follow these instructions to resolve the issue.
Charge the iPod and make sure it is getting power
Your iPod must have enough of a charge for your computer to recognize it. Connect your iPod to its power adapter or to a high-power port on your computer to charge your iPod if the battery is depleted. If your iPod is connected through FireWire but isn't getting power from the FireWire bus, your computer may not recognize it.
Secure the iPod's connections
Make sure that there is nothing physically inside or blocking your computer's USB (or FireWire) port, and that the cable connections to your iPod and computer are secure.
Note: If you're using an iPod shuffle (Second Generation), make sure the iPod is inserted securely in the iPod shuffle Dock.
Restart your computer
Sometimes simply restarting your computer can resolve issues.
Connect iPod to a high-powered USB port
If you're connecting an iPod, iPod mini, or iPod shuffle to your Windows computer, make sure that you're connecting it to a high-power USB 2.0 port on your computer.
If you're connecting the iPod to a Windows laptop computer through USB, connect the laptop to a power outlet before connecting your iPod. Also, see iPod not recognized when connected to Windows laptop over USB to be sure that your USB ports are supplying enough power.
Typically, USB 2.0 high-power ports are located directly on your computer. Try connecting your iPod to another USB port on the computer.
Avoid connecting the iPod to a USB hub. Connect the iPod directly to a USB 2.0 port on the computer. If a hub must be used, make sure the hub is USB 2.0, and that it has its own power supply. Also, make sure the hub is connected to a high-power USB 2.0 port on your computer.
If the issue persists, try disconnecting other USB devices from the computer such as printers, cameras, scanners, external hard drives, and USB hubs to determine if there is a conflict in the USB chain.
Check whether your iPod's cable functions properly
Make sure that you are using the cable that came with your iPod. Some third-party cables may not work properly with iPod.
Make sure that nothing is in or blocking your computer's USB or FireWire port.
Check the connections to make sure that the cable is completely plugged in.
Try another known-good FireWire or USB through Dock Connector cable if available.
If swapping out your old cable for another resolves the issue, then your original cable should be replaced.
Place the iPod into Disk Mode
Try placing the iPod into disk mode to see if it is recognized by iTunes, or My Computer.
Check which format iPod is in
iTunes for Windows only recognizes Windows-formatted iPods. You cannot use a Macintosh-formatted iPod with a Windows PC. To learn for which platform your iPod is formatted, follow these instructions.
Check whether your computer's port functions properly
If another FireWire or USB port is available on your computer, try connecting your iPod to it.
If your computer recognizes your iPod after trying a different port, the original port could be faulty.
Note: iPod will not automatically wake up if you connect it to a 4-pin FireWire port. You must press the Select button (the wheel's center button) on the iPod to wake it from sleep.
Check if Windows confuses iPod with network drive
If the drive letter after iPod ("E" in most cases) is mapped to a network drive, both Windows Explorer and iTunes may exhibit strange behavior in relation to the iPod (including preventing iPod from appearing. See "Windows confuses iPod with network drive and may keep iPod from mounting or songs may seem to disappear" for more information.
Your USB or FireWire card isn't recognized by Windows
Make sure that Windows recognizes your USB or FireWire card. Follow these steps to find out if Windows sees your card.
Third-party software may be causing conflicts
Some third-party software (such as security software) may prevent your computer from recognizing your iPod.
Try adjusting the settings of such software, or temporarily disabling it, to see if that resolves the issue.
Also, try booting Windows to Selective Startup mode to disable any third-party startup programs and services, and isolate which software may be causing the issue.
Install or reinstall iTunes
Download and install the latest version of iTunes.
In some cases, you may need to completely uninstall and reinstall iTunes.
Make sure FireWire card is a WHQL-certified IEEE 1394 card
Only certain iPod models sync via FireWire. Refer to the table in the Additional Information section to make sure your iPod can sync via FireWire.
If you have a FireWire (IEEE 1394) card installed in your computer and are using it to connect your iPod, make sure that the card is Windows Hardware Quality Labs (WHQL) certified. If it isn't, your iPod may not be recognized, or you may not be able to send music to the iPod.
If you're not sure about your card's WHQL certification, check the inbox material that came with your FireWire card or contact the card's manufacturer. You can view a list of WHQL-certified cards on the Windows Hardware Compatibility List website. To view this:
Go to the Windows Hardware Compatibility List website.
Click on the link that corresponds with your Windows Operating System to view the compatibility list.
Select your Operating System build, and then from the Product Categories pop-up menu, choose 1394 Controller.
Click the Search Now button.
You can also check the list of recommended FireWire and USB cards that have been tested by Apple with iPod and Windows XP (Apple sells FireWire cards that are compatible with iPod at the Apple Store.).
To rule out an issue with your FireWire card, try connecting a different FireWire device to the card to see if your computer recognizes it.
Check for a conflict in the FireWire chain
Only certain iPod models sync via FireWire. Refer to the table in the Additional Information section to make sure your iPod can sync via FireWire.
Your computer may not recognize your iPod if there's a device conflict in the FireWire chain. To see if this is the case:
Disconnect all devices from your computer's FireWire ports.
Connect your iPod to your computer's FireWire port.
If your computer recognizes your iPod, you should troubleshoot for FireWire device conflicts.
There may be an issue with your computer
If another computer is available, verify that the same issues happen with the other computer. If the other computer recognizes your iPod, you may want to troubleshoot for issues with your original computer.
Your iPod needs service
If after following these steps your computer still doesn't recognize iPod, see the iPod Service website to arrange for service.
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Bud

Mar 21, 2013 | Apple iPod nano

Tip

The battery of my iPod is not charging


<p>When you buy an iPod, the device comes with cables that connect the charging device to the computer. When the iPod battery is low, you can recharge by plugging into your desktop or laptop. But sometimes, when you connect your iPod to your computer, the battery charger. According to Apple's site, some problems may prevent your iPod from charging properly. <br /> <p><br /> <p>1. Connect your iPod USB charging cable only one USB port on the computer itself. External port devices, such as a USB hub, do not provide enough power to recharge your iPod. <br /> <p><br /> <p>2. Connect the iPod firewire charging only one firewire port on your computer. Like USB, Firewire ports are not enough of a load to the battery of your iPod. <br /> <p><br /> <p>3. Disconnect the computer from sleep when the computer set to sleep after a certain time. An iPod can only load on a computer that is connected and not in sleep mode. To enable sleep mode on most computers, you can move the mouse or press the power button once. Hold the power button, which usually turns off the computer. <br /> <p><br /> <p>4. Turn the iPod off and on when the unit is frozen. A frozen iPod is not charging. If the unit is still frozen when you turn it on again, restart the iPod by pressing the "Hold" switch to "On" and then back to "Off" and press and hold a "Menu" and "Select" buttons simultaneously or " Start "and" Menu "button. Hold the buttons until the Apple logo appears on the screen. <br /> <p><br /> <p>5. Set the system up-to-iPod charger so that when using a Windows 2000 computer. In preparation for the system to load the iPod device to the unit with the charging cable, launch iTunes and "iPod" in the left pane to "Settings" tab to go, check the box next to "Enable Disk use", and click the "Apply" button. Once the configuration is in place, the iPod will charge as normal. <br />

on Aug 09, 2011 | Apple iPod touch

1 Answer

NEED INSTRUCTION FOR Apple iPod shuffle 3rd Generation Silver


Connect the iPod shuffle USB cable connector into a high-power USB port on your computer.
Note: To charge an iPod shuffle battery, connect the device to a high-power USB port.


Please be aware that USB keyboards and non-powered USB hubs generally do not have high-power USB ports.


If you connect to a low or non-powered port, iPod shuffle will not charge.

The computer must be turned on and set to not go to sleep.


Plug the other end of the iPod shuffle USB Cable into the headphone port on the iPod shuffle.

Verify the iPod shuffle is connected securely.


Once the iPod shuffle is plugged in, it will take about 2 hours to charge the battery to 80% capacity and about 3 hours to charge it to 100%.

Find out how to check the battery charge here


hope this helps

Sep 18, 2012 | Apple iPod shuffle 3rd Generation MP3...

1 Answer

Why isnt my ipod charging?


iPod's battery doesn't charge


Several things could keep your iPod's battery from charging. The major causes are listed below in logical order. Check each one to see if it's what's keeping your battery from charging.


Low-powered USB port

iPods that connect to USB ports require a high-power USB port.

Keyboards and some USB hubs will not charge iPod. Connect iPod directly to the computer or to a USB AC power adapter. Click here for more information.

Connect directly to computer

If you connect iPod to something that connects to the computer (like a USB hub or FireWire drive), connect iPod directly to the USB or

FireWire port on the computer.

FireWire port on a Windows PC

The FireWire (IEEE 1394) ports on some Windows-compatible computers may not be powered, and consequently won't charge iPod when you plug it in. Check here to see if the FireWire port on your PC can charge iPod.

Your computer goes to sleep

Your computer can only charge iPod when it's turned on and not asleep. Make sure your computer is on and not set to go to sleep when you want to charge iPod. Tip:

Some Macintosh computers can charge iPod even though they're asleep.
If your sleeping computer doesn't charge iPod, don't worry, just wake it and let iPod charge.


hope this helps

Aug 14, 2012 | Apple iPod touch

1 Answer

Don't detect when i connect to computer


First, make sure your iPod is fully charged and then toggle the Hold switch on and off.
Reset, Retry, Restart, Reinstall, Restore
Go through the 5 R's of iPod troubleshooting, which will often solve your issue. If you're still experiencing the issue after going through each of the steps, then continue for more suggestions.
To determine if your iPod syncs via USB or FireWire, check the table in the Additional Information section below.
Tip: If you are using Windows XP and have recently installed a Service Pack, check the Device Manager. Click the Start menu and click Run. Type “devmgmt.msc” and click OK. If no devices appear in the Windows Device Manager, go here.
Still can't see your iPod?
Several things could keep iPod from appearing in iTunes or Windows Explorer. The most likely causes are listed below—you'll find information for both USB and FireWire (IEEE 1394) iPod connections. Check each one starting from the top of the list to see if that is what's keeping iPod from appearing.
Make sure your computer meets the iPod system requirements
Make sure that your computer meets the system requirements to use iPod with Windows.
If your iPod displays an exclamation point folder or sad iPod icon
If your iPod displays a folder with an exclamation point icon or a sad (unhappy) iPod icon on its screen, or if your iPod doesn't appear in iTunes or My Computer, follow these instructions to resolve the issue.
Charge the iPod and make sure it is getting power
Your iPod must have enough of a charge for your computer to recognize it. Connect your iPod to its power adapter or to a high-power port on your computer to charge your iPod if the battery is depleted. If your iPod is connected through FireWire but isn't getting power from the FireWire bus, your computer may not recognize it.
Secure the iPod's connections
Make sure that there is nothing physically inside or blocking your computer's USB (or FireWire) port, and that the cable connections to your iPod and computer are secure.
Note: If you're using an iPod shuffle (Second Generation), make sure the iPod is inserted securely in the iPod shuffle Dock.
Restart your computer
Sometimes simply restarting your computer can resolve issues.
Connect iPod to a high-powered USB port
If you're connecting an iPod, iPod mini, or iPod shuffle to your Windows computer, make sure that you're connecting it to a high-power USB 2.0 port on your computer.
If you're connecting the iPod to a Windows laptop computer through USB, connect the laptop to a power outlet before connecting your iPod. Also, see iPod not recognized when connected to Windows laptop over USB to be sure that your USB ports are supplying enough power.
Typically, USB 2.0 high-power ports are located directly on your computer. Try connecting your iPod to another USB port on the computer.
Avoid connecting the iPod to a USB hub. Connect the iPod directly to a USB 2.0 port on the computer. If a hub must be used, make sure the hub is USB 2.0, and that it has its own power supply. Also, make sure the hub is connected to a high-power USB 2.0 port on your computer.
If the issue persists, try disconnecting other USB devices from the computer such as printers, cameras, scanners, external hard drives, and USB hubs to determine if there is a conflict in the USB chain.
Check whether your iPod's cable functions properly
Make sure that you are using the cable that came with your iPod. Some third-party cables may not work properly with iPod.
Make sure that nothing is in or blocking your computer's USB or FireWire port.
Check the connections to make sure that the cable is completely plugged in.
Try another known-good FireWire or USB through Dock Connector cable if available.
If swapping out your old cable for another resolves the issue, then your original cable should be replaced.
Place the iPod into Disk Mode
Try placing the iPod into disk mode to see if it is recognized by iTunes, or My Computer.
Check which format iPod is in
iTunes for Windows only recognizes Windows-formatted iPods. You cannot use a Macintosh-formatted iPod with a Windows PC. To learn for which platform your iPod is formatted, follow these instructions.
Check whether your computer's port functions properly
If another FireWire or USB port is available on your computer, try connecting your iPod to it.
If your computer recognizes your iPod after trying a different port, the original port could be faulty.
Note: iPod will not automatically wake up if you connect it to a 4-pin FireWire port. You must press the Select button (the wheel's center button) on the iPod to wake it from sleep.
Check if Windows confuses iPod with network drive
If the drive letter after iPod ("E" in most cases) is mapped to a network drive, both Windows Explorer and iTunes may exhibit strange behavior in relation to the iPod (including preventing iPod from appearing. See "Windows confuses iPod with network drive and may keep iPod from mounting or songs may seem to disappear" for more information.
Your USB or FireWire card isn't recognized by Windows
Make sure that Windows recognizes your USB or FireWire card. Follow these steps to find out if Windows sees your card.
Third-party software may be causing conflicts
Some third-party software (such as security software) may prevent your computer from recognizing your iPod.
Try adjusting the settings of such software, or temporarily disabling it, to see if that resolves the issue.
Also, try booting Windows to Selective Startup mode to disable any third-party startup programs and services, and isolate which software may be causing the issue.
Install or reinstall iTunes
Download and install the latest version of iTunes.
In some cases, you may need to completely uninstall and reinstall iTunes.
Make sure FireWire card is a WHQL-certified IEEE 1394 card
Only certain iPod models sync via FireWire. Refer to the table in the Additional Information section to make sure your iPod can sync via FireWire.
If you have a FireWire (IEEE 1394) card installed in your computer and are using it to connect your iPod, make sure that the card is Windows Hardware Quality Labs (WHQL) certified. If it isn't, your iPod may not be recognized, or you may not be able to send music to the iPod.
If you're not sure about your card's WHQL certification, check the inbox material that came with your FireWire card or contact the card's manufacturer. You can view a list of WHQL-certified cards on the Windows Hardware Compatibility List website. To view this:
Go to the Windows Hardware Compatibility List website.
Click on the link that corresponds with your Windows Operating System to view the compatibility list.
Select your Operating System build, and then from the Product Categories pop-up menu, choose 1394 Controller.
Click the Search Now button.
You can also check the list of recommended FireWire and USB cards that have been tested by Apple with iPod and Windows XP (Apple sells FireWire cards that are compatible with iPod at the Apple Store.).
To rule out an issue with your FireWire card, try connecting a different FireWire device to the card to see if your computer recognizes it.
Check for a conflict in the FireWire chain
Only certain iPod models sync via FireWire. Refer to the table in the Additional Information section to make sure your iPod can sync via FireWire.
Your computer may not recognize your iPod if there's a device conflict in the FireWire chain. To see if this is the case:
Disconnect all devices from your computer's FireWire ports.
Connect your iPod to your computer's FireWire port.
If your computer recognizes your iPod, you should troubleshoot for FireWire device conflicts.
There may be an issue with your computer
If another computer is available, verify that the same issues happen with the other computer. If the other computer recognizes your iPod, you may want to troubleshoot for issues with your original computer.
Your iPod needs service
If after following these steps your computer still doesn't recognize iPod, see the iPod Service website to arrange for service.
Please Rate Me

Aug 13, 2010 | Samsung YP-U3 MP3 Player

1 Answer

Ipod shuffle want connect to the computer


First, make sure your iPod is fully charged and then toggle the Hold switch on and off.
Reset, Retry, Restart, Reinstall, Restore
Go through the 5 R's of iPod troubleshooting, which will often solve your issue. If you're still experiencing the issue after going through each of the steps, then continue for more suggestions.
To determine if your iPod syncs via USB or FireWire, check the table in the Additional Information section below.
Tip: If you are using Windows XP and have recently installed a Service Pack, check the Device Manager. Click the Start menu and click Run. Type “devmgmt.msc” and click OK. If no devices appear in the Windows Device Manager, go here.
Still can't see your iPod?
Several things could keep iPod from appearing in iTunes or Windows Explorer. The most likely causes are listed below—you'll find information for both USB and FireWire (IEEE 1394) iPod connections. Check each one starting from the top of the list to see if that is what's keeping iPod from appearing.
Make sure your computer meets the iPod system requirements
Make sure that your computer meets the system requirements to use iPod with Windows.
If your iPod displays an exclamation point folder or sad iPod icon
If your iPod displays a folder with an exclamation point icon or a sad (unhappy) iPod icon on its screen, or if your iPod doesn't appear in iTunes or My Computer, follow these instructions to resolve the issue.
Charge the iPod and make sure it is getting power
Your iPod must have enough of a charge for your computer to recognize it. Connect your iPod to its power adapter or to a high-power port on your computer to charge your iPod if the battery is depleted. If your iPod is connected through FireWire but isn't getting power from the FireWire bus, your computer may not recognize it.
Secure the iPod's connections
Make sure that there is nothing physically inside or blocking your computer's USB (or FireWire) port, and that the cable connections to your iPod and computer are secure.
Note: If you're using an iPod shuffle (Second Generation), make sure the iPod is inserted securely in the iPod shuffle Dock.
Restart your computer
Sometimes simply restarting your computer can resolve issues.
Connect iPod to a high-powered USB port
If you're connecting an iPod, iPod mini, or iPod shuffle to your Windows computer, make sure that you're connecting it to a high-power USB 2.0 port on your computer.
If you're connecting the iPod to a Windows laptop computer through USB, connect the laptop to a power outlet before connecting your iPod. Also, see iPod not recognized when connected to Windows laptop over USB to be sure that your USB ports are supplying enough power.
Typically, USB 2.0 high-power ports are located directly on your computer. Try connecting your iPod to another USB port on the computer.
Avoid connecting the iPod to a USB hub. Connect the iPod directly to a USB 2.0 port on the computer. If a hub must be used, make sure the hub is USB 2.0, and that it has its own power supply. Also, make sure the hub is connected to a high-power USB 2.0 port on your computer.
If the issue persists, try disconnecting other USB devices from the computer such as printers, cameras, scanners, external hard drives, and USB hubs to determine if there is a conflict in the USB chain.
Check whether your iPod's cable functions properly
Make sure that you are using the cable that came with your iPod. Some third-party cables may not work properly with iPod.
Make sure that nothing is in or blocking your computer's USB or FireWire port.
Check the connections to make sure that the cable is completely plugged in.
Try another known-good FireWire or USB through Dock Connector cable if available.
If swapping out your old cable for another resolves the issue, then your original cable should be replaced.
Place the iPod into Disk Mode
Try placing the iPod into disk mode to see if it is recognized by iTunes, or My Computer.
Check which format iPod is in
iTunes for Windows only recognizes Windows-formatted iPods. You cannot use a Macintosh-formatted iPod with a Windows PC. To learn for which platform your iPod is formatted, follow these instructions.
Check whether your computer's port functions properly
If another FireWire or USB port is available on your computer, try connecting your iPod to it.
If your computer recognizes your iPod after trying a different port, the original port could be faulty.
Note: iPod will not automatically wake up if you connect it to a 4-pin FireWire port. You must press the Select button (the wheel's center button) on the iPod to wake it from sleep.
Check if Windows confuses iPod with network drive
If the drive letter after iPod ("E" in most cases) is mapped to a network drive, both Windows Explorer and iTunes may exhibit strange behavior in relation to the iPod (including preventing iPod from appearing. See "Windows confuses iPod with network drive and may keep iPod from mounting or songs may seem to disappear" for more information.
Your USB or FireWire card isn't recognized by Windows
Make sure that Windows recognizes your USB or FireWire card. Follow these steps to find out if Windows sees your card.
Third-party software may be causing conflicts
Some third-party software (such as security software) may prevent your computer from recognizing your iPod.
Try adjusting the settings of such software, or temporarily disabling it, to see if that resolves the issue.
Also, try booting Windows to Selective Startup mode to disable any third-party startup programs and services, and isolate which software may be causing the issue.
Install or reinstall iTunes
Download and install the latest version of iTunes.
In some cases, you may need to completely uninstall and reinstall iTunes.
Make sure FireWire card is a WHQL-certified IEEE 1394 card
Only certain iPod models sync via FireWire. Refer to the table in the Additional Information section to make sure your iPod can sync via FireWire.
If you have a FireWire (IEEE 1394) card installed in your computer and are using it to connect your iPod, make sure that the card is Windows Hardware Quality Labs (WHQL) certified. If it isn't, your iPod may not be recognized, or you may not be able to send music to the iPod.
If you're not sure about your card's WHQL certification, check the inbox material that came with your FireWire card or contact the card's manufacturer. You can view a list of WHQL-certified cards on the Windows Hardware Compatibility List website. To view this:
Go to the Windows Hardware Compatibility List website.
Click on the link that corresponds with your Windows Operating System to view the compatibility list.
Select your Operating System build, and then from the Product Categories pop-up menu, choose 1394 Controller.
Click the Search Now button.
You can also check the list of recommended FireWire and USB cards that have been tested by Apple with iPod and Windows XP (Apple sells FireWire cards that are compatible with iPod at the Apple Store.).
To rule out an issue with your FireWire card, try connecting a different FireWire device to the card to see if your computer recognizes it.
Check for a conflict in the FireWire chain
Only certain iPod models sync via FireWire. Refer to the table in the Additional Information section to make sure your iPod can sync via FireWire.
Your computer may not recognize your iPod if there's a device conflict in the FireWire chain. To see if this is the case:
Disconnect all devices from your computer's FireWire ports.
Connect your iPod to your computer's FireWire port.
If your computer recognizes your iPod, you should troubleshoot for FireWire device conflicts.
There may be an issue with your computer
If another computer is available, verify that the same issues happen with the other computer. If the other computer recognizes your iPod, you may want to troubleshoot for issues with your original computer.
Your iPod needs service
If after following these steps your computer still doesn't recognize iPod, see the iPod Service website to arrange for service.
Please Rate Me

Aug 13, 2010 | Apple iPod shuffle Second Gen. Silver (1...

1 Answer

How to enable my itouch? My ipod touch did not regonized by my itune


First, make sure your iPod is fully charged and then toggle the Hold switch on and off.
Reset, Retry, Restart, Reinstall, Restore
Go through the 5 R's of iPod troubleshooting, which will often solve your issue. If you're still experiencing the issue after going through each of the steps, then continue for more suggestions.
To determine if your iPod syncs via USB or FireWire, check the table in the Additional Information section below.
Tip: If you are using Windows XP and have recently installed a Service Pack, check the Device Manager. Click the Start menu and click Run. Type “devmgmt.msc” and click OK. If no devices appear in the Windows Device Manager, go here.
Still can't see your iPod?
Several things could keep iPod from appearing in iTunes or Windows Explorer. The most likely causes are listed below—you'll find information for both USB and FireWire (IEEE 1394) iPod connections. Check each one starting from the top of the list to see if that is what's keeping iPod from appearing.
Make sure your computer meets the iPod system requirements
Make sure that your computer meets the system requirements to use iPod with Windows.
If your iPod displays an exclamation point folder or sad iPod icon
If your iPod displays a folder with an exclamation point icon or a sad (unhappy) iPod icon on its screen, or if your iPod doesn't appear in iTunes or My Computer, follow these instructions to resolve the issue.
Charge the iPod and make sure it is getting power
Your iPod must have enough of a charge for your computer to recognize it. Connect your iPod to its power adapter or to a high-power port on your computer to charge your iPod if the battery is depleted. If your iPod is connected through FireWire but isn't getting power from the FireWire bus, your computer may not recognize it.
Secure the iPod's connections
Make sure that there is nothing physically inside or blocking your computer's USB (or FireWire) port, and that the cable connections to your iPod and computer are secure.
Note: If you're using an iPod shuffle (Second Generation), make sure the iPod is inserted securely in the iPod shuffle Dock.
Restart your computer
Sometimes simply restarting your computer can resolve issues.
Connect iPod to a high-powered USB port
If you're connecting an iPod, iPod mini, or iPod shuffle to your Windows computer, make sure that you're connecting it to a high-power USB 2.0 port on your computer.
If you're connecting the iPod to a Windows laptop computer through USB, connect the laptop to a power outlet before connecting your iPod. Also, see iPod not recognized when connected to Windows laptop over USB to be sure that your USB ports are supplying enough power.
Typically, USB 2.0 high-power ports are located directly on your computer. Try connecting your iPod to another USB port on the computer.
Avoid connecting the iPod to a USB hub. Connect the iPod directly to a USB 2.0 port on the computer. If a hub must be used, make sure the hub is USB 2.0, and that it has its own power supply. Also, make sure the hub is connected to a high-power USB 2.0 port on your computer.
If the issue persists, try disconnecting other USB devices from the computer such as printers, cameras, scanners, external hard drives, and USB hubs to determine if there is a conflict in the USB chain.
Check whether your iPod's cable functions properly
Make sure that you are using the cable that came with your iPod. Some third-party cables may not work properly with iPod.
Make sure that nothing is in or blocking your computer's USB or FireWire port.
Check the connections to make sure that the cable is completely plugged in.
Try another known-good FireWire or USB through Dock Connector cable if available.
If swapping out your old cable for another resolves the issue, then your original cable should be replaced.
Place the iPod into Disk Mode
Try placing the iPod into disk mode to see if it is recognized by iTunes, or My Computer.
Check which format iPod is in
iTunes for Windows only recognizes Windows-formatted iPods. You cannot use a Macintosh-formatted iPod with a Windows PC. To learn for which platform your iPod is formatted, follow these instructions.
Check whether your computer's port functions properly
If another FireWire or USB port is available on your computer, try connecting your iPod to it.
If your computer recognizes your iPod after trying a different port, the original port could be faulty.
Note: iPod will not automatically wake up if you connect it to a 4-pin FireWire port. You must press the Select button (the wheel's center button) on the iPod to wake it from sleep.
Check if Windows confuses iPod with network drive
If the drive letter after iPod ("E" in most cases) is mapped to a network drive, both Windows Explorer and iTunes may exhibit strange behavior in relation to the iPod (including preventing iPod from appearing. See "Windows confuses iPod with network drive and may keep iPod from mounting or songs may seem to disappear" for more information.
Your USB or FireWire card isn't recognized by Windows
Make sure that Windows recognizes your USB or FireWire card. Follow these steps to find out if Windows sees your card.
Third-party software may be causing conflicts
Some third-party software (such as security software) may prevent your computer from recognizing your iPod.
Try adjusting the settings of such software, or temporarily disabling it, to see if that resolves the issue.
Also, try booting Windows to Selective Startup mode to disable any third-party startup programs and services, and isolate which software may be causing the issue.
Install or reinstall iTunes
Download and install the latest version of iTunes.
In some cases, you may need to completely uninstall and reinstall iTunes.
Make sure FireWire card is a WHQL-certified IEEE 1394 card
Only certain iPod models sync via FireWire. Refer to the table in the Additional Information section to make sure your iPod can sync via FireWire.
If you have a FireWire (IEEE 1394) card installed in your computer and are using it to connect your iPod, make sure that the card is Windows Hardware Quality Labs (WHQL) certified. If it isn't, your iPod may not be recognized, or you may not be able to send music to the iPod.
If you're not sure about your card's WHQL certification, check the inbox material that came with your FireWire card or contact the card's manufacturer. You can view a list of WHQL-certified cards on the Windows Hardware Compatibility List website. To view this:
Go to the Windows Hardware Compatibility List website.
Click on the link that corresponds with your Windows Operating System to view the compatibility list.
Select your Operating System build, and then from the Product Categories pop-up menu, choose 1394 Controller.
Click the Search Now button.
You can also check the list of recommended FireWire and USB cards that have been tested by Apple with iPod and Windows XP (Apple sells FireWire cards that are compatible with iPod at the Apple Store.).
To rule out an issue with your FireWire card, try connecting a different FireWire device to the card to see if your computer recognizes it.
Check for a conflict in the FireWire chain
Only certain iPod models sync via FireWire. Refer to the table in the Additional Information section to make sure your iPod can sync via FireWire.
Your computer may not recognize your iPod if there's a device conflict in the FireWire chain. To see if this is the case:
Disconnect all devices from your computer's FireWire ports.
Connect your iPod to your computer's FireWire port.
If your computer recognizes your iPod, you should troubleshoot for FireWire device conflicts.
There may be an issue with your computer
If another computer is available, verify that the same issues happen with the other computer. If the other computer recognizes your iPod, you may want to troubleshoot for issues with your original computer.
Your iPod needs service
If after following these steps your computer still doesn't recognize iPod, see the iPod Service website to arrange for service.
Please Rate Me

May 24, 2010 | Apple iPod touch

1 Answer

Ipod touch 32G 3rd gen is not recognised by windows when i plug it in windows gives message, USB Device Not Recognized


Its a little lengthy but worth the read:

First, make sure your iPod is fully charged and then toggle the Hold switch on and off.
Reset, Retry, Restart, Reinstall, Restore
Go through the 5 R's of iPod troubleshooting, which will often solve your issue. If you're still experiencing the issue after going through each of the steps, then continue for more suggestions.
To determine if your iPod syncs via USB or FireWire, check the table in the Additional Information section below.
Tip: If you are using Windows XP and have recently installed a Service Pack, check the Device Manager. Click the Start menu and click Run. Type “devmgmt.msc” and click OK. If no devices appear in the Windows Device Manager, go here.
Still can't see your iPod?
Several things could keep iPod from appearing in iTunes or Windows Explorer. The most likely causes are listed below—you'll find information for both USB and FireWire (IEEE 1394) iPod connections. Check each one starting from the top of the list to see if that is what's keeping iPod from appearing.
Make sure your computer meets the iPod system requirements
Make sure that your computer meets the system requirements to use iPod with Windows.
If your iPod displays an exclamation point folder or sad iPod icon
If your iPod displays a folder with an exclamation point icon or a sad (unhappy) iPod icon on its screen, or if your iPod doesn't appear in iTunes or My Computer, follow these instructions to resolve the issue.
Charge the iPod and make sure it is getting power
Your iPod must have enough of a charge for your computer to recognize it. Connect your iPod to its power adapter or to a high-power port on your computer to charge your iPod if the battery is depleted. If your iPod is connected through FireWire but isn't getting power from the FireWire bus, your computer may not recognize it.
Secure the iPod's connections
Make sure that there is nothing physically inside or blocking your computer's USB (or FireWire) port, and that the cable connections to your iPod and computer are secure.
Note: If you're using an iPod shuffle (Second Generation), make sure the iPod is inserted securely in the iPod shuffle Dock.
Restart your computer
Sometimes simply restarting your computer can resolve issues.
Connect iPod to a high-powered USB port
If you're connecting an iPod, iPod mini, or iPod shuffle to your Windows computer, make sure that you're connecting it to a high-power USB 2.0 port on your computer.
If you're connecting the iPod to a Windows laptop computer through USB, connect the laptop to a power outlet before connecting your iPod. Also, see iPod not recognized when connected to Windows laptop over USB to be sure that your USB ports are supplying enough power.
Typically, USB 2.0 high-power ports are located directly on your computer. Try connecting your iPod to another USB port on the computer.
Avoid connecting the iPod to a USB hub. Connect the iPod directly to a USB 2.0 port on the computer. If a hub must be used, make sure the hub is USB 2.0, and that it has its own power supply. Also, make sure the hub is connected to a high-power USB 2.0 port on your computer.
If the issue persists, try disconnecting other USB devices from the computer such as printers, cameras, scanners, external hard drives, and USB hubs to determine if there is a conflict in the USB chain.
Check whether your iPod's cable functions properly
Make sure that you are using the cable that came with your iPod. Some third-party cables may not work properly with iPod.
Make sure that nothing is in or blocking your computer's USB or FireWire port.
Check the connections to make sure that the cable is completely plugged in.
Try another known-good FireWire or USB through Dock Connector cable if available.
If swapping out your old cable for another resolves the issue, then your original cable should be replaced.
Place the iPod into Disk Mode
Try placing the iPod into disk mode to see if it is recognized by iTunes, or My Computer.
Check which format iPod is in
iTunes for Windows only recognizes Windows-formatted iPods. You cannot use a Macintosh-formatted iPod with a Windows PC. To learn for which platform your iPod is formatted, follow these instructions.
Check whether your computer's port functions properly
If another FireWire or USB port is available on your computer, try connecting your iPod to it.
If your computer recognizes your iPod after trying a different port, the original port could be faulty.
Note: iPod will not automatically wake up if you connect it to a 4-pin FireWire port. You must press the Select button (the wheel's center button) on the iPod to wake it from sleep.
Check if Windows confuses iPod with network drive
If the drive letter after iPod ("E" in most cases) is mapped to a network drive, both Windows Explorer and iTunes may exhibit strange behavior in relation to the iPod (including preventing iPod from appearing. See "Windows confuses iPod with network drive and may keep iPod from mounting or songs may seem to disappear" for more information.
Your USB or FireWire card isn't recognized by Windows
Make sure that Windows recognizes your USB or FireWire card. Follow these steps to find out if Windows sees your card.
Third-party software may be causing conflicts
Some third-party software (such as security software) may prevent your computer from recognizing your iPod.
Try adjusting the settings of such software, or temporarily disabling it, to see if that resolves the issue.
Also, try booting Windows to Selective Startup mode to disable any third-party startup programs and services, and isolate which software may be causing the issue.
Install or reinstall iTunes
Download and install the latest version of iTunes.
In some cases, you may need to completely uninstall and reinstall iTunes.
Make sure FireWire card is a WHQL-certified IEEE 1394 card
Only certain iPod models sync via FireWire. Refer to the table in the Additional Information section to make sure your iPod can sync via FireWire.
If you have a FireWire (IEEE 1394) card installed in your computer and are using it to connect your iPod, make sure that the card is Windows Hardware Quality Labs (WHQL) certified. If it isn't, your iPod may not be recognized, or you may not be able to send music to the iPod.
If you're not sure about your card's WHQL certification, check the inbox material that came with your FireWire card or contact the card's manufacturer. You can view a list of WHQL-certified cards on the Windows Hardware Compatibility List website. To view this:
Go to the Windows Hardware Compatibility List website.
Click on the link that corresponds with your Windows Operating System to view the compatibility list.
Select your Operating System build, and then from the Product Categories pop-up menu, choose 1394 Controller.
Click the Search Now button.
You can also check the list of recommended FireWire and USB cards that have been tested by Apple with iPod and Windows XP (Apple sells FireWire cards that are compatible with iPod at the Apple Store.).
To rule out an issue with your FireWire card, try connecting a different FireWire device to the card to see if your computer recognizes it.
Check for a conflict in the FireWire chain
Only certain iPod models sync via FireWire. Refer to the table in the Additional Information section to make sure your iPod can sync via FireWire.
Your computer may not recognize your iPod if there's a device conflict in the FireWire chain. To see if this is the case:
Disconnect all devices from your computer's FireWire ports.
Connect your iPod to your computer's FireWire port.
If your computer recognizes your iPod, you should troubleshoot for FireWire device conflicts.
There may be an issue with your computer
If another computer is available, verify that the same issues happen with the other computer. If the other computer recognizes your iPod, you may want to troubleshoot for issues with your original computer.
Your iPod needs service
If after following these steps your computer still doesn't recognize iPod, see the iPod Service website to arrange for service.
Please Rate Me

May 22, 2010 | Apple iPod Touch 8GB 32GB 64GB 3rd...

5 Answers

My ipod will not charge on the docking station


my ipod wont charge. it shows the charging icon, but when i take it off the charger it dies like it didnt charge at all

May 05, 2008 | Audio Players & Recorders

2 Answers

Ipod won't charge


It means the hard drive is crashing. If it's clicking it means there is a problem with the hard drive. Try restoring your ipod or reformatting it.

Reset To reset your iPod:
  • 1. Toggle the Hold switch on and off. (Slide it to Hold, then turn it off again.)
  • 2. Press and hold the Menu and Select buttons until the Apple logo appears, about 6 to 10 seconds. You may need to repeat this step. 5rs_reset_clickwheel.png
    Tip:
    • If you are having difficulty resetting your iPod, set it on a flat surface. Make sure the finger pressing the Select button is not touching any part of the click wheel. Also make sure that you are pressing the Menu button toward the outside of the click wheel, and not near the center.
    • If the above steps did not work, try connecting iPod to a power adapter and plug the power adapter into an electrical outlet, or connect iPod to your computer. Make sure the computer is turned on and isn't set to go to sleep.

OR TRY THIS

iPod's battery doesn't charge Several things could keep your iPod's battery from charging. The major causes are listed below in logical order. Check each one to see if it's what's keeping your battery from charging.
Low-powered USB port iPods that connect to USB ports require a high-power USB port. Keyboards and some USB hubs will not charge iPod. Connect iPod directly to the computer or to a USB AC power adapter. Click here for more information.
Connect directly to computer If you connect iPod to something that connects to the computer (like a USB hub or FireWire drive), connect iPod directly to the USB or FireWire port on the computer.
FireWire port on a Windows PC The FireWire (IEEE 1394) ports on some Windows-compatible computers may not be powered, and consequently won't charge iPod when you plug it in. Check here to see if the FireWire port on your PC can charge iPod.
Your computer goes to sleep Your computer can only charge iPod when it's turned on and not asleep. Make sure your computer is on and not set to go to sleep when you want to charge iPod. Tip: Some Macintosh computers can charge iPod even though they're asleep. If your sleeping computer doesn't charge iPod, don't worry, just wake it and let iPod charge.
You are using Windows 2000 If you use your iPod with a computer using Windows 2000, see document 304801 "iPod: Proper charging procedures for Windows 2000" for steps on how to keep iPod charging.
There are too many devices in the FireWire chain Your computer can provide power to FireWire devices that don't have their own power sources, such as hard drives and cameras. If there are too many of these kinds of devices connected to your computer, iPod may not be recognized.
  1. Disconnect all devices from your computer's FireWire port(s).
  2. Connect iPod to the computer's FireWire port using the FireWire cable that came with iPod.
If this resolves the issue, consider purchasing a powered FireWire hub to connect your nonpowered devices to. These hubs are available from the Apple Store.
iPod is locked up If iPod is locked up it will not charge, reset iPod. When you reset iPod all your songs and files are saved, but some customized settings may be lost. Tip: iPod will not wake automatically if you connect to a 4-pin FireWire port. Press the Select button (center of wheel) to wake iPod.
Faulty cable If something is wrong with the FireWire or USB cable that came with iPod, it may not supply any power to charge the battery. Note: Only iPod models with a Click Wheel can get power from a high-powered USB port using the supplied cable (includes iPod mini, iPod (Click Wheel), iPod photo, iPod with color display, iPod nano, and Fifth Generation iPod).
  1. Make sure you are using the cable that came with iPod. Some third-party cables may not work properly with iPod.
  2. Make sure nothing is in or blocking your computer's FireWire or USB ports.
  3. Check the connections to make sure the cable is completely plugged in.
  4. Try another known-good FireWire or USB cable if available.
If this resolves the issue your FireWire or USB cable needs to be replaced. You can arrange for replacement at the iPod Service Website.
Faulty port on the computer If something is wrong with your computer's FireWire or USB port, it may not supply power to iPod. Note: Only iPod mini can get power from a high-powered USB port using the supplied cable.
  1. Check the connections.
  2. Try another known-good FireWire (or high-powered USB) port on a different computer if available.
  3. If you do not have access to another computer, use the Apple iPod Power Adapter.
  4. Plug in one end of the FireWire cable to the Apple iPod Power Adapter and the other end to your iPod.
  5. Plug the Apple iPod Power Adapter into a working electrical outlet.
  6. If you have an iPod (with Dock Connector) model, connect the FireWire end to the Apple iPod Power Adapter and the dock connector to iPod. Warning: Never plug the dock connector end of the FireWire cable into a computer's FireWire port.
If this resolves the issue, consult your service and support guide to see how you can have the computer's port repaired.
Faulty Apple iPod Power Adapter If something is wrong with the Apple iPod Power Adapter, it may not supply power to iPod.
  1. Try another known-good electrical outlet.
  2. Make sure all the connections are good. Try disconnecting and reconnecting all connections to make sure they are snug.
  3. Try another Apple iPod Power Adapter if one is available.
  4. Try connecting iPod to a computer's FireWire port using iPod's FireWire cable.
If this resolves the issue the Apple iPod Power Adapter needs to be repaired. You can arrange for repair at the iPod Service Website.
You might consider additional troubleshooting steps for the Apple iPod AC Adapter before having it replaced.
Faulty dock connector or FireWire port on iPod If something is wrong with iPod's FireWire or Dock Connector port, it may not supply power to iPod.
  1. Make sure nothing is in or blocking iPod's FireWire or Dock Connector port.
  2. Check the connection to make sure the FireWire or Dock Connector cable is completely plugged in.
If this did not resolve the issue iPod needs to be repaired. You can arrange for repair at the iPod Service Website.
Related Terms: charged, dead, die, dying, drained, draining, drain, drains, frozen, freeze, freezes, freezing
Keywords: ktech kipod kipodwin kipod1 kipod2 kipod3 kipod4 kipod5 kipodphoto kipodmini kipodmini2 kshuffle kipodnano kipodnano2 kshuffle2 Did this article help you?

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Apr 21, 2008 | Apple iPod MA446LL/A MP3 Player

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