My RCA DRC8030N stopped working after a power outage. The unit comes on but the display on the unit says HELLO and thats it. None of the buttons work not even the eject button or remote control. The TV displays the DVD recorder display screen and thats it. What should I do?
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Re: RCA DRC8030N Problem
Hey maybe you can try this first before the other solution posted i just read..
Open it up and unjack the drive unit from the maid board. it hould be connected via a cable.. turn the unit on and it should display an error message or error code.. Once this is done unplug the unit and reconnect the cable this should reset the unit and it should work..
I have never tried anoter drive before in any unit cause i could never get it to work, i always purchased the exact replacement parts.. In your case i believe its cause the main controller is damaged or frozen.. If you got a battery n the board remove it wiat a few minutes and replace it this should reset the unit..
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Re: RCA DRC8030N Problem
This is due to the DVD-RW drive that is in the unit. This is the first to fail and RCA seems to have gone with the lowest bidder on this model. The DVD-RW drive will need to be replaced. If you used the DVR to watch and burn DVDs then you will need to replace it with any computer DVD-RW but you may need to re-drill some holes to have the replacement drive fit exactly aligned with the DVD door. If you only want to use this DVR for the internal hard drive recording and TV viewing, then any CD or DVD computer drive will do, just simply connect the replacement drive and leave it in the case (you wont have access to the DVD or CD drive under this option). If you do replace the drive, make sure you match up the jumper on the back so that it will be in the same position as in the original DVD drive ( the Master setting). I hope I did not scare you with all this information, but unfortunately, the dreaded HELLO issue with the DRC8030N has no easy fix.
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I am sure that the fault was relative of the bad capacitor and swapping the working board has proved. Hope that solves the issue as all what is needed is to check and replace all the suspected capacitor is the Primary /Secondary side as the SMPS is working BUT with a limited voltage. So the threshold is low and so can be a tank capacitor, change the mains capacitor and also the secondary +B side.
This is due to one of the IDE devices inside (Hard Drive or DVD drive) not sending the requires "I am Ready" signal to the main board while the DVR does a power on self test. With the hundreds of units I have come across, 99% of the time it is due to a faulty DVD drive. These "Loader" brand DVD drives were on the cheap and when they give out, the unit does not go past the Hello. You can verify this by replacing the the DVD drive with any other DVD burner or DVD drive or even a CD drive that comes from a computer (IDE connector). The only fix for this is to replace the drive or simply connect an old CD drive inside and not use the DVD properties of the DVR, only the hard disk recording/playback.
Connect the unit as you normally would using the composite cables. Once you turn the unit on and the RCA logo flashes and then the video *poof*, dissappears, press the Video Out button on the remote control so that the PS OFF (progressive output for S-Video) is shown on the LCD, this should get the video back to normal.
Thank you so much for sending me those parts, and an extra thanks for
the extras. Which happens to be what I needed to fix my problem. You
won't believe it... I got your well-packaged parts today. I soon
replaced the Motherboard, no change, still the same HELLO... I was so
deceived... Then, I decided to replace the Power Supply, just in
case... IT WORKED!... (thanks for sending me a free power supply)... Looking at my power supply, I can see that on the
printed circuit under those 3 diodes, near the transformer, is an area
that seems to have overheated. I will test it and give you the results
eventually, as well as the results and solution if I can fix the DVD
burner. I'll use the extra fan you so generously gave me to cool the
power supply, seems like it won't hurt. Though I have to place it
right, or it'll make the problem worse... Seems like anything wrong
with this DVR and all it'll do is display HELLO... I've heard of a bad DVD Burner, a bad Motherboard and now a bad Power Supply that causes the HELLO... Thank you so
very much GSAN, you did it... I recommend you to everyone out there for your fairness, kindness and devotion. We should call you Mr. FixYa!...
Hi. The most common culprit for this HELLO message issue is a faulty DVD-RW drive. To make sure that this is the case, you will need to replace the DVD-RW drive with another DVD, DVD-RW, or another spare hard drive in it's place to make sure the unit powers on and gets past the Hello message. Just make sure the replacement is configured correctly via the master/slave jumper on the back. If this does nothing to help, then the fault could reside in the motherboard or hard drive. You can look at this post where I helped out a user with spare parts http://www.fixya.com/support/t1195654-drc8030n_motherboard
9 out of 10 the Hello problem lies in the DVD-RW board (I replace this board to correct the problem) and that 1 out of 10 time the problem lies in the main board that the IDEs connect to. I have replaced this board as well to correct such problem. I understand that these spare parts are impossible to come by. If you can make sure that the DVD-RW is fine by hooking it up to your PC and reading from it, then I can send you an RCA DRC8030N with the Hello issue that originates in the DVD-RW (so you can swap out the main board that connects the IDEs) and still have extra parts for later possible problems. If interested, you can contact me via triple w.suncitybargains.ecrater.com Thanks.
Constant hello is most likely the DVD drive. if you have a spare, then I would recommend replacing it (it is a computer drive so any will work). If you do not have a spare, then you can go to Ebay or Ecrater and purchase a used DVD drive and pop it in. It is failry easy to do.
For DVD that are stuck. Unplug the unit from the power source. Flip open the DVD dust door (FROM TOP TO BOTTOM) now you can see the DVD disk tray. Look under it to see a white gear arm, you can push on this to unlock the tray and pull it out manually. Now you have your DVD back.
You unit is stuck in the "Display Model Mode". Hold the stop/clear button for at lest five seconds in insure the interlock activates. If it does not activate then the electronic range control (erc) is not functioning. Replace the erc (Clock/Display.)