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Re: I want to get a document allegedly faxed from...
If it sounds fishy, it's probably a scammer. Alot of scams are perpetrated by fax these days. fax it to me at 503-255-1626 and I'll tell you. I'm really good at sniffing out scams. Gene
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First make sure the phone line is connected to the in on the fax machine. Then make sure you document is facing upside down. With the top going down into the fax machine. Collate the papers before doing this. If they are not collated they will jam up. Then there should be a scan and fax button or in the menus somewhere hit that option. Enter the telephone number where it you like for it go. Ffinally it the enter button.
As a first thing to try, with most faxes that send but do not receive, it's usually down to a glitch.
Try shutting the bizhub down fully, then unplugging it physically from the power source for at least 30 seconds. Plug it back in and turn the unit back on, then have someone try and send you a fax.
If this does not remedy your problem, please indicate with a follow-up comment.
Ok - phone off hook is a message on the printer because you are on the phone. There is a phone that is up somewhere in your home that it can recognize. You cannot send a fax or receive and be on the phone at the same time. This can also be caused by credit card machines, internet service (filter needs to be on fax line), and other fax machines.
To the original poster - your question is fairly vague. This hp link solves the most common issues when you can send but not receive.
I dont know how we got disconnected but here is the instructions
Adjust the width of the document guides (1) to fit the actual size of the document. 2 Insert the document (up to 10 pages) FACE DOWN (2) until a single beep is heard and the unit grasps the document. L If the document guides are not adjusted to fit the document, re-adjust them. 3 If necessary, press {A} or {B} repeatedly to select the desired resolution. 4 Press {DIGITAL SP-PHONE}. 5 Dial the fax number. 6 When a fax tone is heard: Press {FAX/START}. When the other party answers your call: Ask them to press their start button. When the fax tone is heard, press {FAX/START
To redial the last number 1. Press {REDIAL/PAUSE}. 2. Press {SET}. L If the line is busy, the unit will automatically redial the number up to 2 times. L To cancel redialing, press {STOP}. To send more than 10 pages at a time Insert the first 10 pages of the document. Add the other pages (up to 10 at a time) before the last page feeds into the unit. Pre-dialing a fax number You can dial the fax number first before inserting the document. This is convenient if you need to refer to the document for the other party’s fax number. 1. Enter the fax number. 2. Insert the document. 3. Press {FAX/START}. Sending from memory (Quick scan feature) You can scan the document into memory before sending it. To use this feature, activate feature #34 (page 62). 1. Insert the document. 2. Enter the fax number. 3. Press {FAX/START}. L The document will be fed into the unit and scanned into memory. The unit will then transmit the data. If the document exceeds the memory capacity, transmission will be canceled and this feature will be turned OFF automatically. You must transmit the entire document manually. L This feature cannot be used if {DIGITAL SPPHONE}, {TALK} or {SP-PHONE} is pressed. To stop transmission Press {STOP}.
I have a brother intellifax 770 and I bought it used so their for I do not have the owners manual and I am having trouble setting it up and getting it to work. I can fax out but I just can't recieve faxes I can fax my daughter but when she faxes me she gets an error of 388 but she is able to fax and recieve faxes so we know her end is not the problem.
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