Question about Xerox Phaser 8500/DN Printer

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Xerox Phaser 8500 display not working. Hard to keep the printer running when the display does not work.

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The display panel has gone bad and must be replaced. This video shows you how to fix it. Very easy and no tools required ">

Posted on Jan 29, 2011

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I have changed several displays for same issue. No tools required. If all else works, try to get one

Posted on Jan 02, 2011

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How to clear error ending in 3433


Phaser 8500/8550 Support - Xerox Support and Drivers

www.support.xerox.com/support/phaser-8500-8550/.../enus.html
XeroxProduct support for Phaser 8500/8550. ... Phaser 8500/8550 Support & Drivers. Customer Technical Support. Fast Track to the Expert > 1-800-835-6100 U.S. & ...

Jul 28, 2015 | Xerox PHASER 8550 COLOR Printer

2 Answers

7,010.43:40975 error message for the Xerox Phaser 8500 printer.


The printhead is stuck in the tilted position. Did you have a power outage or turn it off by unpuging it? Not hard to fix but you have to tear it down and rehome everything. sometimes if you turn it off and turn it back on it will find home on itself. But rehomeing it works every time. If you dont know how to do this call a service center.

Apr 28, 2010 | Xerox Phaser 8500/DN Printer

3 Answers

Hi i have phaser 8560, it gives me a error 09,038,46:62248, plese who can solve me the problem.


Hi there
The onlty thing I can find close to this is.
Acording to the manual its a ink loader error like your loading the wrong type of ink like the puzzles pieces arent matching and hitting the sensor flags right. Yours by the 8 is referring to the black ink. Anyway go to troubleshooting on the control panel. then to service tools. when in service tools press and hold the up arrow while still pressing the up arrow press the down arrow. the display should say hidden menus. go to diagnostic mode press enter go to funtion menu. then go to clear ISC fault and enter. ISC=ink stick count fault. I hope that helps. Just to let you know Ive had nothing but problems with third party ink and once its in the system its hard to get out so I would watch what im doing with my expensive equipment

Feb 18, 2010 | Xerox Phaser 8500/DN Printer

1 Answer

The LED is not working on my xerox phaser 8500


Are you saying that the display is out? If so, call 1-800-835-6100.
Then follow the prompts to service. The display on that product is known to be faulty, and Xerox will send you one free of charge. It is easy to replace. They will also send directions. It's pretty much a snap in snap out job.

May 13, 2009 | Xerox Phaser 8500/SN Color Laser Printer

1 Answer

Xerox 8500 will not recognize paper size


Hi Don,

Looks like you need to download the driver for 64 bit windows, I believe there have been some issues with 64 but hopefully this will help!

Try installing this driver - Windows PostScript PPD Driver Files - 32/64-bit

Use this link for any further problems with you 8500 -

http://www.support.xerox.com/SRVS/CGI-BIN/WEBCGI.EXE?New,Kb=x_8500_en,Company={683D76C8-B5C5-416E-9754-DD015FDB4F2E},ts=x_main_en,ques=ref(Country):str(USA),ques=ref(Prod_8500_8550):str(8500_8550),question=ref(ProdFamily):str(Prod_8500_8550),varset=Xcntry:USA,varset=Xlang:en_US,varset=prodID:8500_8550,varset=prodName:Phaser%208500/8550

Feb 24, 2009 | Xerox Phaser 8500/DN Printer

1 Answer

Phaser 8400/8500/8560 maintenance kit


No, it will not work because the chip (CRUM) is not compatable.

Jan 13, 2009 | Xerox Phaser 8400 Laser Printer

1 Answer

Screen isn't working


Call 1-800-835-6100 and explaing the problem that your screen is blank.
That is a known problem with that printer and Xerox will replace it free of charge.
You can contact them online, at Xerox.com also.
But they will replace that display for you.

Apr 10, 2008 | Xerox Phaser 8500/DN Printer

4 Answers

The front panel shows nothing


When our control panel went blank last month, Xerox did not offer a free replacement because our printer was out of warranty. Consequently, we ordered one from SparePartsWarehouse.com at the best price we could find - $104.87 plus shipping. The part number for our 8550dp is 848K06551, but these are the compatible part numbers for the "Xerox 8500 Control Panel & Bezel": Compatible Part Numbers: 848K06551, 101E28730, 101E28731, 802K93650, 802K93651, 848K06550, 848K06552. It is easy to replace, instructions are on the Xerox website at http://www.office.xerox.com/printers/color-printers/phaser-8500-8550/sprt-enus.html
Hope this info helps someone, and thank you FixYa for this forum.

Aug 30, 2007 | Xerox Phaser 8500/DN Printer

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