Question about SanDisk Sansa e250 MP3 Player

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I have had my Sansa SanDisk e250 since 2007. It has been working great until yesterday when it suddenly flashed a message saying "synchronize to continue music subscription" Any suggestions? Getting a new one is not an option.

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It means to sync with your account on your pc. If you have the hardware such as a usb cord plug in the device. If it came with a CD as most do put that in your computer. Let me know if that doesn't work.

Posted on Jan 02, 2011

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SanDisk Sansa M230 Problem:When connected to my PC and try to open system says " this device is not formatted. Do you want to format it now?" . If "yes" is selected then system says it...


Hello,

Connect your SanDisk Sansa M230 to your computer again. Ignore the format message and go to My computer icon on your computer, right click on the drive (E:or F: or G: etc) representing your SanDisk Sansa M230, scroll to format allow it format from there.

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You have to synchronize your Sansa to a computer that has a current subscription to Rhapsody, and you have to sync the Sansa to that same computer at least once every 30 days, or the Rhapsody songs will stop working. Use a different music service that is free, or convert all of the songs to Mp3 format to get around the problem. If you get a subscription to another music svc, then you must maintain a current subscription with whatever new svc you choose as well.

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These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the "MTP Device" by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Oct 26, 2007 | SanDisk Sansa c250 (2 GB) MP3 Player...

1 Answer

Synchronize to continue your music subscription


hmm... well someone probably placed a subscription time on the songs you purchased. the only thing i could think to do would be to try and reload them to your mp3 player

Oct 17, 2007 | SanDisk Sansa E280 MP3 Player

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Why do I have to keep synchronizing?


The message refers to your account with Rhapsody. You need to "Synchronize" with Rhapsody to validate your licenses in which they verify that your account is valid. You should generally receive this message every 15 to 30 days. Best of Luck.

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try and see if it is in MY COMPUTER if it is there download the newest firmware and update it if that doesn't work uninstall the mp3 player from your computer and then installit again.

May 20, 2007 | SanDisk Sansa e250 MP3 Player

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