Question about GE Monogram ZDI15C Automatic Icemaker

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Not producing ice. Cleaned condenser, cleaned with nickel safe cleaner 3 times in a row. Still no ice.

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Cry then see if any one cares. If you catch someomnes att. he or she may try to assist.

Posted on Jan 07, 2011


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Kitchen aid clean light keeps on red and machine doesnot make ice


This unit has a max ice run counter in the software, so after 500 cycles this unit requires you to run a clean cycle completely. After this is completed, it will rest and allow you to produce ice again, use nickel safe cleaner to do this or just run clean cycle without cleaner if unit is already clean. This cycle should last about an hour or so. Good Luck

Jun 10, 2014 | KitchenAid KUIS18NNT 18" Automatic Ice...

1 Answer

Ice machine locks out.

After ice is produced (usually about 12-15 minutes) harvest is initiated and the ice should drop off of the plate and the curtain opens and closes in 90 seconds or so. If it takes three minutes and the curtain doesn't open and close the unit will go back into freeze. It will do this three times and then lock out.

First - does the unit make ice and start harvest in 12-15 minutes? Second - Is the ice thick enough? it should be one continuous slab with about 1/4" bridge across the front of the slab. IF both of these answers are yes then the plate is either bad or it needs cleaning. You need nickel safe ice machine cleaner and probably an experienced technician to determine if the plate is worth cleaning or is worn out.

Mar 04, 2014 | Manitowoc SY0454A S Series Ice Maker...

1 Answer

Makes ice for 3 cycles then stops running.Can turn off then on again to make more ice for a couple more cycles.

check the cycle time for a batch of ice. should take around 15 minutes to freeze and then you will hear the harvest cycle kick in. If the harvest cycle takes 3 minutes or more that is your problem. You will need to get a hold of NICKEL SAFE ICE MACHINE CLEANER. DO NOT use CLR or any kind of cleaner other than NICKEL SAFE ICE MACHINE CLEANER. If the ice doesn't fall off of the plate in about 90 seconds either the plate is dirty or the nickel plating has come off. There is a failsafe shut down if the unit takes more than 60 minutes to freeze or more than 3 minutes to harvest 3 consecutive times. The cleaning instructions should be inside of one of the covers. If not it's available online.

Aug 15, 2013 | Manitowoc QY-0214A Self Contained Ice...

2 Answers

GE Monogram ZDIS15 has ice (sometimes) getting stuck on freezing plate. It gets hot & tries to release, but only partially (sometimes works fine). I have cleaned with solution, run the cleaning cycle...

It is time to run a ice machine cleaner through the unit, instruction should be on the door. When you get a build up is causes your ice to bind to the evaporator plate and cause this problem. Most ice machines require cleaning every 6 month to prevent this. Use nickel safe cleaner only, and most of the time this will correct the ice binding on that evaporator plate.
I hope this helps

Aug 11, 2011 | GE Monogram ZDI15C Automatic Icemaker

1 Answer

6 beeps on km500mah ice machine. Starts to fill unit and when it switches to compressor mode, the system stops and 6 beeps.

Hi, this is one of the largest ice machines that Hoshizaki make, with the remote air cooled condenser on the roof. As far as the code of 6 beeps, and the compressor starts and stops, you should have a error chart on one of the panels that tells you what the 6 beeps means, a dirty condenser up top that is shutting the unit off on high head or what. You need to find this code error chart, and it will direct you to the point of the problem. I have the service hand book buried in mt service van, so that's not much help.Try and check the remote condenser for a dirty coil, as the is is where you condenser fans and coil are located. It may lust need to be serviced If you have access to nickel safe ice machine cleaner and the unit has not been cleaned in awhile, this I find to be about 80% of problems with these machines. You can by a gallon at a appliance parts house or a/c parts house to clean it up. Some you will nee to do by hand, as they get slimmed up really bad and thing quit working. If you are not tied into a water softener , this is really hard on the machine. Try and look at the fans and coil up top and get the nickel safe flip the switch to the cleaning cycle, and start cleaning. This should take care of that problem. Please rate me , and be kind as I know you will and I will be here to help you. Use my user name below.
Shastalaker7, A/C, Heating, & Refrigeration Contractor

Aug 12, 2010 | Hoshizaki Freezer Commercial Ice Machines...

1 Answer

Scotsman DCE33A-1WB Residential Ice Machine Problem

Making good ice. Could be cube size control. Could be a weak compressor. Also these machines are household and meant to run in air conditioned space.

Aug 02, 2010 | Scotsman DCE33PA1BC 15in Built-in...

1 Answer

Hoshizaki KM-500MAH is making sliver/chip ice. I

just to let you know you need to use nickel safe ice machine cleaner. and i hate to tell you this but if you are seeing silver chips in your ice your evaporator is shot. even if it is under warranty they will not give a new plate just for the reason of not using nickel safe cleaner. hope this helps you. i have seen this many times as im a service tech. alot of restaurant owners use coffee cleaner and also destroy their plates

Jun 05, 2010 | Hoshizaki Freezer Commercial Ice Machines...

1 Answer

Will not produce any ice unless i switch it on and off and it will only dump once or twice

Hi, I have worked on many Hoshizaki machines. Is this model air or water cooled? If it is air cooled, check that the back of the condenser is clean for a start. 99% of the time, as this machine is making ice but not dumping it on its own, is if it has not been cleaned in awhile, will cause this problem. You need to pick up a gallon of nickel safe ice machine cleaner to run through the system in the cleaning setting. Also, the plates that the ice forms on before it goes into harvest must also be cleaned and any other water tubes you can remove by hand to run bottle brushes through them. You wouldn't think that this can cause a problem, but it is the main problem we run up against. You will notice a slime build-up on different parts also. This nickel cleaner can be purchased at a a/c refrigeration parts house or a appliance parts house. It is concentrated and you should always have it on hand. Do this, and get back to me to update me on the units operation. Good Luck,

Mar 15, 2010 | Hoshizaki Freezer Commercial Ice Machines...

1 Answer

What do I use to clean the calcium deposits in the ice maker? The note inside the machine says to use a bottle of Nickel safe ice machine cleaner by Nu Calgon.....Home Depot doesn't have it....Target...

CLR will work great, just rinse the ice maker very well after cleaning the calcium deposits and throw out the first few batches or bins of ice produced after the cleaning process. Good luck !

Nov 26, 2009 | GE Monogram ZDI15C Automatic Icemaker

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