Tomtom One XL GPS Receiver
Problem for Tomtom One XL GPS Receiver

No GPS Signal in TomTom One XL all of a sudden




By cpatax on Jul 09, 2008

" "
No GPS Signal in TomTom One XL all of a sudden

Clarification Request

Posted by Mikey666 on Nov 11, 2008

I bought a TOMTOM XL at the weekend and never tried satnav. 1st time I hooked it to USB I just got flashing red cross. No operation at all. Scary. Resolved by removing everything from its storage and starting again. Scary. Today QuickGPSfix rendered its GPS useless so brought me to this site.
This device is going back to the shop. Needs to be reliable. It'll end up in a car crash. Who made this? Europeans? 

Same Problem

May 05, 2009

-   I also have experienced the same thing.

What we discovered accidentally to fix it is to hold down the power button (I can't even tell you how long - maybe as long as a few minutes.) Eventually it seems to reset itself and the signal comes back. But I can't seem to figure out what the cause is in the first place, nor how to get it to reset every time. Grrrr!
-   Guest

Jan 22, 2009

-   One XL lost GPS Signal and USA MAP!-   Guest

Nov 28, 2008

-   tomtom was working and then poof ! NO VALID GPS SIGNAL and it has been one day...

My next trick: POOF and TOMTOM is being returned...may or may not choose another product...


-   Guest

Nov 22, 2008

-   this is a killer,i hate it-   Guest

Nov 17, 2008

-   no gps signal in tomtom XL-   Guest

Best Solution

posted on Sep 13, 2008
Helpful)

Guest

Rank: Apprentice  GPS  Expert
Rating: 0%, 0 votes
Same Problem with my "one" Tried all suggestions, firmware updates, etc. My unit is out of warranty and TomTom doesn't service out of warranty units. They give you $50 off a replacement unit, BIG DEAL.
DON"T buy TomTom, get a Gamin. Better service, warranty, reliability.

Solution #2

posted on Aug 05, 2008
Helpful)

asprot7643

Rank: Apprentice 
Rating: 89%, 8 votes
the website says that you have to upload TomTom HOME from thir site and update your GPS signal once a week for optimum signal because the satellites move... the only problem is TomTom HOME seems to be more than a pain to load
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Solution #3

posted on Aug 25, 2008
Helpful)

donner451

Rank: Apprentice 
Rating: 88%, 29 votes
I suddenly lost the GPS signal today and could not get it back. All I got was the "No valid GPS signal". My solution was to tap on the GPS satellite bars when in the route map. this brought up the "Status summary page of the TOMTOM.

I then again tapped the satellite bar which brought up the "GPS Status" page. I then tapped the bar labeled "configure".

The radio button next to the option titled "Minutes (dm.m') was selected. I then moved the selection to "Degrees (d.d) and it started working.

I had just downloaded the GPS fix 5 days ago so it is not like this suddenly caused it to stop working.

This may not work for everyone but this is what it took to get mine working.

Cheers
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Solution #4

posted on Sep 08, 2008
Helpful)

MissLC

Rank: Apprentice 
Rating: 86%, 5 votes
After working perfectly well last night, first thing this morning right when I needed my Tom Tom "NO VALID GPS SIGNAL."  Despite driving into another county with the help of the old fashioned road map - still no luck, still no valid signal.  
This evening I have uploaded all the new updates that appeared in Tom Tom Home, and now i have nearly full signal again.  This worked for mine.  Hope it helps! x
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Solution #5

posted on Jan 09, 2010
Very Helpful)

jvtexas

Rank: Apprentice 
Rating: 100%, 3 votes
Holding power button for about 15-20 seconds seemed to reset the unit. GPS is back now.
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Solution #6

posted on Aug 20, 2009
Very Helpful)

effervescent

Rank: Apprentice 
Rating: 100%, 1 votes
I downloaded all the most recent updates, including the map correction option, then went outside and fiddled about with the configuration of the GPS status. It seems to work best on Degrees (d.d).
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Solution #7

posted on Dec 30, 2008
Very Helpful)

krayzenvy

Rank: Apprentice 
Rating: 100%, 6 votes
I have had my GPS (TomTOM One) on Waiting for Signal for 2 weeks now and I finally fixed it.

My symptomtoms (word play) were no signal at open areas, when connected to Tom Tom Home it showed exactly where I was and worked through the PC but when disconnected back to the same thing.

I called Tom Tom CS and nothing, FLash did nothing, factory defaults nothing, and updating did nothing.

What I did:
I charged the unit completely.
I took a paperclip and while off pressed on the reset button at the bottom by SD slot. I held it there for 30 mississippi's.
I did not turn it on after letting go.
I went outside to my car (parked on roof of parking lot) turned it on and set it on my dash vertically.
I left and came back in 1 hour and wallaaaaa. It is working perfectly!

Let me know if this fixes it.
xgranados@entouch.net
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Solution #8

posted on Nov 23, 2008
Very Helpful)

raja_m

Rank: Apprentice 
Rating: 100%, 1 votes
I had the same problem; after reading this solutions, I have installed all the updates using tom tom one home but it doesn't work, then I have connected my tom tom one with my lap and tried to access thru my lap using map correction option, then it starts working. I hope this will help you all.


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Solution #9

posted on Nov 17, 2008
Somewhat Helpful)

oudsm

Rank: Apprentice 
Rating: 75%, 5 votes
no GPS signal in tomtom one XL
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Solution #10

posted on Nov 26, 2009
Not Rated)

hosso

Rank: Apprentice 
Rating: 0%, 0 votes
i have had my tom tom one for about 3years with no problems but recently it has lost its gps signal.i have updated it on tom tom website but nothing still happens,can anyone help please
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Solution #11

posted on Jul 31, 2009
Not Rated)

forhever

Rank: Apprentice 
Rating: 0%, 0 votes
This happened when I came back from Brazil...i think when you get an an area where the tomtom has to search for new satellite coordinates or loses the signal for a certain period it has difficulty finding again, so:

Go in to tom tom menu and rerset tom tom to factory setting (in the menu/change preferences/reset to factory settings)

Once you do that it will prompt you that you will lose all your saved favorites and itineraries ( i went ahead and said ok, if not you can write you addresses down before doing this)

Finally after you complete the process of resetting your tomtom probably still won't have a GPS signal. So in the menu/change preference/GPS status you will see a configure option

Select this option and ensure that the radio button is set to degrees and select done

leave tom tom on and allow 5-10 min for it to relocate the signal.

If that doesn't work, hope you bought a warranty :)

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Solution #12

posted on May 15, 2009
Not Rated)

oldreliable6

Rank: Apprentice 
Rating: 0%, 0 votes
having charging problem. sometime tom tom will come on by itself. scary. any suggestions
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Solution #13

posted on May 07, 2009
Not Rated)

pjs01

Rank: Apprentice 
Rating: 0%, 0 votes
Had a GPS signal/no satellites problem on my TomTom One XL, unable to get a signal for three days and really not impressed. TomTom was up-to-date with firmware etc and TomTom help is next to useless so I tried re-setting the unit, changing the satellites, chucking the unit across me cab, shouting at it and nothing! And then just for fun, I placed the unit on it's side on my windscreen and guess what? I now have a complete signal again and TomTom is working fine. I am not an engineer or anything, just a simple HGV driver but now I'm thinking I should be working for TomTom! Give it a try and if it works for you... GREAT!

Hope this helps!

Regards, Pete
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Solution #14

posted on Apr 08, 2009
Not Rated)

heidelburgh

Rank: Apprentice 
Rating: 0%, 0 votes
My Tom Tom XL also lost its GPS signal after 2 months of reliable use.... 2 days later, still no signal... so I tasked my hubby to return it which took a number of days (by which point the battery had died) I asked him to charge it enroute to the retailers to prove upon arrival that it wasnt working and voila! It was working again?! Maybe the flat battery did a reset? But its working fine again now.....bizarre...cant say I have complete confidence!
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15 Other Users Have The Same Problem - Continued

Comment by Guest, posted on Oct 01, 2008

Fresh out of the box. Installed latest software and nothing...

Comment by inkaholic33, posted on Sep 19, 2008

same as above.. updated new version. gets not signal.. even after going back to old version the signal is gone

Comment by Guest, posted on Sep 01, 2008

Mine did the same thing last night. Turned it on, and it looked like it was trying to update or load files, then no GPS signal. I suspect a bad update from Tom Tom.

Comment by suzicc, posted on Aug 18, 2008

My tomtom one xl-s has been working just fine. While I was on a road trip this weekend, it suddenly could not find a gps signal. I have tried resetting it and powering it on and off but no luck. It still will not find a gps signal. What do I do now????

Comment by swm33m, posted on Aug 10, 2008

Well i have a tom tom and i think it is a piece of junk i wish i would have bought a GARMIN like i was supposed to do !!

Comment by worldchoice8, posted on Aug 10, 2008

Tom tom is not receiving any signals when turned on.

Comment by andy611, posted on Aug 02, 2008

Exactly the same issue. All working fine then switch it on again and no GPS signal.
Tried updating, reset. Turn off, turn on......Nothing.

Comment by shrubs, posted on Aug 01, 2008

Brought It last Week and was working dine.. now it can't find the GPS Signal.. what is going on?

Comment by Guest, posted on Jul 21, 2008

Driving through West London just stopped receiving signal. Went through the reset with Tomtom technical help but with no luck - have had to send it off for repair - luckily still under guarantee. Purchased from Currys last August (2007)

Comment by samantharosa, posted on Jul 21, 2008

My tomtom XL suddenly can't find a valid GPS signal for the past week.

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