Question about LG (GCC-4240N) CD-RW/DVD-ROM (Combo) Burner

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Cannot copy files, pictures ,or anything onto CD ROM. Tried different brand of blank CD (Maxell CD-R) and still cannot transfer any files. My other computer with the same drive will not recongnize the drive, so I cannot use it. Computer is Dell 4600C running XP. What's up?

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  • Master
  • 1,705 Answers

If a problem on 2 x pc's then its probably a drive issue.

Does it play CD/DVD's ?. If not you could try a CD lens cleaning disk, it may just need a good clean out.

As you're moving it between PC's then the IDE cable is probably connected properly.

My only other thought is that it is faulty, probably not worth repairing, you can get dual layer DVD/CD rw drives for under £15 on ebay.

Posted on Jan 02, 2011

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  • LG Master
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You cant copy files/photos to a cd-rom you will have to either burn them to cdrw/dvdrw disc or copy them to a usb drive
click start open windows explorer navigate to your destination folder/memory stick then go to the information you want to back up select the information right click select copy then back to destination folder/memory stick select then right click select paste
or select the imformation hold the cursor on then drag it to the destination folder/memory stick and drop it into it
or select the imformation right click and send to the destination folder/memory stick

hope this helps


Posted on Jan 02, 2011

  • Brian Sullivan
    Brian Sullivan Jan 02, 2011

    on the other computer
    make sure that the dvd burner is getting enough power test all leads that are attached to the dvd burner including electical extensions and make sure they have a secure connection or just replace them there might be bad/faulty or
    your drivers may have been corrupted or you might have a virus run your antivrus program
    you might have to physically unplug the leads for this cd/dvd burner then plug them back in or
    you might have to uninstall then reinstall your DVD/CD or uninstall the driver then reinstall for this device
    control panel admistrive tools,computer management,device manager scroll down cd dvd rom drives right click you can you can update driver,roll back driver,or
    select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall
    hope this helps
    if this does not fix the problem it might be a registry problem

    Close all open programs
    Click on Start, Run, and type regedit and press Enter
    Click on the plus signs ( ) next to the following folders
    HKEY_LOCAL_MACHINE
    SYSTEM
    CurrentControlSet
    Control
    Class
    {4D36E965-E325-11CE-BFC1-08002BE10318}
    This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.
    Upper Filters
    Lower Filters
    Upper Filters.bak
    Lower Filters.bak
    If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

    After deleting the keys, close the registry editor
    Reboot your computer
    Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.



    hope this helps

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