Type into the browser http://18.104.22.168
This happens to be yahoo ip address. If this works then you have issues with the DNS settings on your network. If not see item 2 below;
Check that via start/Run/cmd - this should take you to a black and white text screen.
type 'ipconfig /all' this will show the connections.
If you have more than one. It's wise to only have one currently connected.
Either Wireless or Ethernet. At the bottom of the list of numbers.
You should see 'DNS Servers' entry. Type 'PING ' then the IP address.
Normally 192.168.0.1 (Might be different so check!), If you get no reply then that's your answer.
Try changing the DNS settings via 'My Network Places/ View My Networks/' Highlight the Connected Network.
Then right click, select Propertise.
Then under 'This connection uses the following items' scroll down to the TCP/IP.
Select it. Then select 'Propertise' At the bottom. Obtain DNS server address.
Select Use the following. Then type the following Public DNS IP address into the first box. 22.214.171.124 and then the one that you found using IPCONFIG /ALL in the second.
This then will lookup the IP address for the URL's that you type into the browser. By asking the Public DNS server first. This is then unrelated to the way that you talk to the internet. (DSL/Corp etc)
Select 'OK' until you return to the Desktop. Open the browser and it should work. But the window system may need a restart for the settings to take effect. Depends on what OS is running.
If it does not then you have issues with you actual internet connection.
start/Run/cmd - this should take you to a black and white text screen.
Type 'tracert 126.96.36.199' then hit enter.
This will then show the route that the system is taking to get to the website.
If it shows the yahoo.com at the end your fine. Otherwise, it will pinpoint where the system is stopping.
If, it works then the issue is with the browser. Here is the Firefox address to download a better browser! - type into browser http://188.8.131.52 download!
Now, for those sorry chaps that stop, without reaching the end!!
Type in 'ipconfig /all' again. Check that the IP address you recieved is not 169.254.x.x as this indicates that the device that provides the IP number is having a bad day. Reset this device if you are able. Turn it off and Wait! Best option is make a cup of tea. Then turn the device back on. Let it have at least the time it takes you to drink your just made HOT tea before you retype 'IPCONFIG /ALL' We know you end users!
If you are using a wireless connection that states it's connected. Check that you have put WEP or Security key in correctly. It made state that you are connected. But running the IPCONFIG at command prompt normally says different.
Hope you all are now better.www.tagware.co.uk