Question about Air Hogs Havoc Heli Helicopters
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Posted on Jan 02, 2017
After having the same problem I got through on the phone to spinmaster this morning (it only took about five minutes). They said the problem is likely that either the gears have slipped or the shaft has disconnected from the gears and motor. They said the problem cannot be fixed by the user and the solution is to get a warranty replacement.
After opening a warrant case and giving me a case number (important!), the customer service rep asked me to email a copy of my receipt along with a picture of the helicopter with the main rotor cut off (to show that we weren't using it any longer) to their warranty department along with the case number and a description of the problem. She said they would ship out a replacement within two to six weeks. Hopefully this works. Good luck.
Posted on Dec 28, 2008
SOURCE: My Havoc Heli got wet
must be off, air dry, or in a warm place for a few days. then fully charged.you might have damaged the battery by getting it wet, if so the only choice is replace the battery.usually dried and charged is enough though.the lights require less power to run than the motor, thats why they continue to work even though the motor doesn't. Also make sure the battery is really full.watch for the lights on the charger (controller) to cycle,new batteries in the charger take about 15 min. to give a good charge.Good luck!
Posted on Jan 26, 2009
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