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Posted on Jan 02, 2011
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I get a Camera Error message for no apparent reason. It appears on either lens at random times. I bought the camera new in September, and it worked fine until about a month ago. Sometimes I turn the camera off for awhile and then when i restart i get a couple of exposures then it reverts to the camera error thing.

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Tom Carson

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  • Master 3,083 Answers
  • Posted on Jan 02, 2011
Tom Carson
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There are numerous things that can cause a lens error, and none of them good. The camera is almost new and shouldn't be experiencing any of these messages. You should contact Sony support and see what can be done. Here is their support site:
http://esupport.sony.com/
If they can't help you resolve this, and won't honor any kind of warranty, the following site details things you can try to correct this problem:
http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html
There are tiny gears inside the lens assembly, and a focusing ring, and any speck of dirt or dust or lint can jam one up, causing a lens error. You can try to spray some compressed air ($4 at Walmart) inside the lens assembly, while it's extended, and hopefully free it up.
Hopefully Sony will help you out, and allow an exchange.

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Welcome to FixYa

Camera detected this error while moving the lens and cut the power automatically. This error message may appear if you press on the lens while its moving. Make sure that when your going to turn on the camera, your hand or fingers will not block the lens to retrack. Turning on the camera in a dusty or sandy environnment is also one reason for this message to be displayed.
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Welcome to Fixya
Err 99 could mean several different things, such as... Memory Card, Lens or Lens contacts....

Here's what you can try:
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Thanks

If you need further help, reach me via phone at https://www.6ya.com/expert/elixirjose_00375ea24bd8141b

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Hello

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You may find it more cost effective to purchase a new camera as opposed to the repair price on your current camera.
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What you are seeing is a generic stuck lens error message:

Your lens needs to be cleaned, repaired or replaced. There are online places that will do it for a decent price and there are others that overcharge by way too much.

I know, because I own one that charges a reasonable price to do the repair! (Google 'darntoothysam')
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You can also buy a defective camera online and use the parts to fix one from the two yourself.

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Best Regards
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