Question about Whirlpool 25.4 Cu. Ft. Side-by-Side Refrigerator w/Thru-the-Door Ice & Water - Satina Stainless-Look

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Ice maker not working. i'm assuming the water is not coming in.

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Hi,

read my tips on how to fix an ice maker not making ice problem or not working;

http://www.fixya.com/support/r7602816-steps_when_ice_maker_not_making_ice

I hope it helps.

Good luck.

Posted on Jan 02, 2011

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Posted on Jan 02, 2017

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What's your problem?ice maker isn't working


Assuming the coils underneath the ice box are clean and the ice box freezer section is running under normal operating conditions so that the ice mold thermostat can close contacts @25F, their are 2 suspects. The ice maker itself and the ice maker's water supply valve. Most of these supply valves have 2 solenoids for ice maker and water through the door. If the water valve is ok then the ice maker is bad.

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My ice maker was not dumping ice from the tray. I removed the ice maker and rinsed it with water. I allowed it to dry and reinstalled it and ice still would not dump. I did some research and found out they...


It sounds like the water inlet for your ice maker is now frozen. Blast a hair dryer around the waterinlet to the ice maker for 5-10 minutes, reconnect the ice-maker and you should hear the sweet sound of flowing water

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With ice makers it is almost always one of two things. The ice maker itself, or the water valve. Figuring out which one is easy, and I will help explain.

First thing is the frig has to be cold enough for the ice maker to even start working. I'm assuming we have the cold part taken care of. Next, the machine will start a cycle and ask for water. Here is where the valve comes in. The ice maker energizes the valve and it opens allowing water to rush up the back of the frig and into the ice maker. After the ice freezes the ice maker goes into harvest and dumps the ice.

In conclusion, you either have an ice maker that stalled at some point during that cycle (in which case you need a new ice maker). Or the water valve is not opening, thus no water enters the ice maker and you get zero ice.

If you have ice in the ice maker and it is not dumping, you need a new ice maker. If it is empty, you have to either wait for it to ask for water or manually advance the ice maker into cycle so you do not have to wait.

At this point you will hear the water valve energize or not. If it never energizes, the ice maker is not working right, if it energizes and you get squat, the valve needs to be replaced.

If you have experience with a multimeter you could detach the harness going to the ice maker and simply hook up your leads. When the ice maker asks for water, you should get 110v reading on the meter. If you do, the valve is bad and needs to be replaced.

If I can be of any further assistance please let me know. good luck!

Oh, and the valve probably sells for between $50 and $100 depending on where you buy it. The ice maker should run between $100 and $180.

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1 Answer

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With ice makers it is almost always one of two things. The ice maker itself, or the water valve. Figuring out which one is easy, and I will help explain.

First thing is the frig has to be cold enough for the ice maker to even start working. I'm assuming we have the cold part taken care of. Next, the machine will start a cycle and ask for water. Here is where the valve comes in. The ice maker energizes the valve and it opens allowing water to rush up the back of the frig and into the ice maker. After the ice freezes the ice maker goes into harvest and dumps the ice.

In conclusion, you either have an ice maker that stalled at some point during that cycle (in which case you need a new ice maker). Or the water valve is not opening, thus no water enters the ice maker and you get zero ice.

If you have ice in the ice maker and it is not dumping, you need a new ice maker. If it is empty, you have to either wait for it to ask for water or manually advance the ice maker into cycle so you do not have to wait.

At this point you will hear the water valve energize or not. If it never energizes, the ice maker is not working right, if it energizes and you get squat, the valve needs to be replaced.

If you have experience with a multimeter you could detach the harness going to the ice maker and simply hook up your leads. When the ice maker asks for water, you should get 110v reading on the meter. If you do, the valve is bad and needs to be replaced.

If I can be of any further assistance please let me know. good luck!

Oh, and the valve probably sells for between $50 and $100 depending on where you buy it. The ice maker should run between $100 and $180.

P.S. There is a remote chance the filter needs to be replaced. An old filter can cause water pressure issues and you may not get enough water into the ice maker.

May 29, 2010 | Whirlpool 25.3 Cu. Ft. Side-by-Side...

1 Answer

Ice maker stopped making ice...no water coming into maker nor does the unit appear to be rotating...water dispenser works fine.


With ice makers it is almost always one of two things. The ice maker itself, or the water valve (valve is located on the backside of the frig, bottom right hand side almost 100% of the time). Figuring out which one is easy, and I will help explain.

First thing is the frig has to be cold enough for the ice maker to even start working. I'm assuming we have the cold part taken care of. Next, the machine will start a cycle and ask for water. Here is where the valve comes in. The ice maker energizes the valve and it opens allowing water to rush up the back of the frig and into the ice maker. After the ice freezes the ice maker goes into harvest and dumps the ice.

In conclusion, you either have an ice maker that stalled at some point during that cycle (in which case you need a new ice maker). Or the water valve is not opening, thus no water enters the ice maker and you get zero ice.

Quick facts: If you have ice in the ice maker and it is not dumping, you need a new ice maker. If it is empty, you have to either wait for it to ask for water or manually advance the ice maker into cycle so you do not have to wait.

At this point you will hear the water valve energize or not. If it never energizes, the ice maker is not working right, if it energizes and you get squat, the valve needs to be replaced.

If you have experience with a multimeter you could detach the harness going to the ice maker and simply hook up your leads. When the ice maker asks for water, you should get 110v reading on the meter. If you do, the valve is bad and needs to be replaced.

If I can be of any further assistance please let me know. good luck!

Oh, and the valve probably sells for between $50 and $100 depending on where you buy it. The ice maker should run between $100 and $180.



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1 Answer

My kenmore side by side ice maker stopped working


With ice makers it is almost always one of two things. The ice maker itself, or the water valve (valve is located on the backside of the frig, bottom right hand side almost 100% of the time). Figuring out which one is easy, and I will help explain.

First thing is the frig has to be cold enough for the ice maker to even start working. I'm assuming we have the cold part taken care of. Next, the machine will start a cycle and ask for water. Here is where the valve comes in. The ice maker energizes the valve and it opens allowing water to rush up the back of the frig and into the ice maker. After the ice freezes the ice maker goes into harvest and dumps the ice.

In conclusion, you either have an ice maker that stalled at some point during that cycle (in which case you need a new ice maker). Or the water valve is not opening, thus no water enters the ice maker and you get zero ice.

Quick facts: If you have ice in the ice maker and it is not dumping, you need a new ice maker. If it is empty, you have to either wait for it to ask for water or manually advance the ice maker into cycle so you do not have to wait.

At this point you will hear the water valve energize or not. If it never energizes, the ice maker is not working right, if it energizes and you get squat, the valve needs to be replaced.

If you have experience with a multimeter you could detach the harness going to the ice maker and simply hook up your leads. When the ice maker asks for water, you should get 110v reading on the meter. If you do, the valve is bad and needs to be replaced.

If I can be of any further assistance please let me know. good luck!

Oh, and the valve probably sells for between $50 and $100 depending on where you buy it. The ice maker should run between $100 and $180.

P.S. There is a remote chance the filter needs to be replaced. An old filter can cause water pressure issues and you may not get enough water into the ice maker. However, if you still get water through a dispenser (if you have one) then this cannot be the case.

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1 Answer

Water not coming up to icemaker


With ice makers it is almost always one of two things. The ice maker itself, or the water valve (valve is located on the backside of the frig, bottom right hand side almost 100% of the time). Figuring out which one is easy, and I will help explain.

First thing is the frig has to be cold enough for the ice maker to even start working. I'm assuming we have the cold part taken care of. Next, the machine will start a cycle and ask for water. Here is where the valve comes in. The ice maker energizes the valve and it opens allowing water to rush up the back of the frig and into the ice maker. After the ice freezes the ice maker goes into harvest and dumps the ice.

In conclusion, you either have an ice maker that stalled at some point during that cycle (in which case you need a new ice maker). Or the water valve is not opening, thus no water enters the ice maker and you get zero ice.

Quick facts: If you have ice in the ice maker and it is not dumping, you need a new ice maker. If it is empty, you have to either wait for it to ask for water or manually advance the ice maker into cycle so you do not have to wait.

At this point you will hear the water valve energize or not. If it never energizes, the ice maker is not working right, if it energizes and you get squat, the valve needs to be replaced.

If you have experience with a multimeter you could detach the harness going to the ice maker and simply hook up your leads. When the ice maker asks for water, you should get 110v reading on the meter. If you do, the valve is bad and needs to be replaced.

If I can be of any further assistance please let me know. good luck!

Oh, and the valve probably sells for between $50 and $100 depending on where you buy it. The ice maker should run between $100 and $180.

P.S. There is a remote chance the filter needs to be replaced. An old filter can cause water pressure issues and you may not get enough water into the ice maker. However, if you still get water through a dispenser (if you have one) then this cannot be the case.

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1 Answer

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is it a new refrigerator? has it worked for you before? if it's new then I would suggest you read the instruction manual to see if there is any switch you have to toggle or if there are any water valves you haven't checked yet (assuming you have checked your water lines to be sure you have water coming to the machine) if it's an older unit you may be having some trouble with the controls that tell your ice maker to make ice, if that's the case I suggest you call in a proffesional

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1 Answer

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This happened to me after i had to move the freezer and it was unplugged for a while. When it was plugged back in the ice maker would not work.

Assuming both the ice maker itself and the rear water AC solenoid switch are actually not broken and are functional, and you are getting water from front door dispenser, then check the inside supply tube (black) is not frozen and blocked. Check with q-tip or feel to see if frozen.

If supply tube is frozen, thaw by holding up small full clear glass of heated water placing the frozen tube into the heated water. The clear glass will allow you to see when ice slips out.

Next try resetting the freeze cycle. Turn off the ice maker switch, remove the maker by carefully disconnecting the inside power cord. You will need to remove the inside door flap. Rinse the maker with warm water, allow to come to room temp.

Re-install maker, connect power cord. Turn on ice maker switch. Make sure Infrared sensor is not blocked. Now wait for temp change and listen for water to fill tray. It took maybe ten minutes for me. You will be able to hear the water fill with the door closed.

Again, this assumes nothing is actually broken.

This worked for me. Good luck.

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1 Answer

Ice maker stopped working


are the "fingers" of the icemaker pointed toward you and slightly up? if not the icemaker is internally broken . is the red light to the right blinking twice and then a one second pause? if not the emmitter is broken. is the black hose coming from the ceiling blocked with ice ? if so the water vave is broken allowing water to seep in hose and freeze. hope this helps.

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