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My kenmore elite electric slide in range displayed error and F13 and the oven won't turn on

Kenmore elite electric stove displays error and F13

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  • michaelbfull Jul 10, 2008

    I also get the F13 error on my Kenmore Elite Electric convection oven range (model 790.9912940A. I cannot start the stove (broil, bake, preheat, conv bake) but the stove top units work. I unplugged the unit and it did not fix the error.

  • Anonymous Aug 08, 2008

    We have exactly the same problem - did either of you get any asisstance with your issue on line or do we need to call for a tech support person to come out?

  • hepworks Dec 01, 2008

    I have the same problem, and it seems to have started after cleaning the outside of the oven (whether related or not).

    When I unplug the stove, I can press 'broil' and it gets ready to start, but when I press start the error message comes back.

  • Anonymous Jan 06, 2009

    I hit Broil then hit start and the F13 ERR failure displayed. Tried to unplug and "reboot" but it continued to give the same error. Will be calling a Sears tech.

  • Anonymous Mar 04, 2009

    I have the same problem with my kenmore elite convection oven slide in range. Any solutions? From reading the above post, this seems to be a common problem with Kenmore that Sears needs to address. Please post some answers for fixing the F13 error. Thanks for any help.

  • Liliana Groh
    Liliana Groh May 04, 2009

    I have the same problem. Started after oven was locked all day and tried to unlock it. Have to call tech I guess.

  • Anonymous Mar 23, 2014

    Air code F13 on a kenmore stove keeps shutting off



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I phoned Sears about error code f13 on a gas range, and was told to unplug the range for 30 minutes. i think she meant 30 seconds - to reprogram the microchip. i unplugged it for 15 minutes or so, then reconnected, and it worked.

Posted on May 28, 2009


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My Kenmore elite he3 says f13 and doesnt fill up with water at all

The F13 indicates a problem with the dispenser motor.

From the description you give it would seem there is something wrong with the intake valve. You say no water comes past the flowmeter.

The F13 error indicates a problem with the dispenser motor. This might cause the water for the detergent to end up in the bleach compartment but there should still be water.

From the description you give it would seem the water valve is the problem.

The image below shows how to enter and run the diagnostic test. At C:01 cold water should be dispensed. At C:02 the dispenser motor should move. Per the error code this may not happen but you should at least get cold water at C:01 in the test.

The valves can be checked with a meter is one is available. Make sure the water supply is turned on.

If there was not water then you should see an FH error instead of the F13 error code.

Try to run the test and see if you can confirm the inlet valve will actually work.

Use caution running the test with the top off

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I have a sears kenmore elite slide in range model number 790.46613500 that has a f13 err can anyone help with this

Unfortunately, the F13 error indicates that the oven control has failed. First unplug your range and wait 30 seconds or more to reset the code.

If the error recurs, this part will need to be replaced. See for the parts list.

I'm not exactly sure if your unit needs part 97 or 97A.

I hope this helps.

Cindy Wells

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My Kenmore Elite Gas Range is reading F1 on the display....the gas burners work on stove but the oven wont work....any ideas??

The F1 error code is a failure of the electronic oven control. This could be caused by a stuck keypad or an internal malfunction of the control. You will need to disconnect power and wait at least 30 seconds, reapply power and if condition still exist you will need to replace the electronic oven control.

You will also need to check if the oven is overheating. If the control has sensed a runaway oven temperature it will display an F1 error code. This could indicate a failure of the oven temperature sensor.

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