Question about Motorola Mobility C261 Cellular Phone

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Sim card rejected

My phone says sim card rejected. It is the sim card that came with the phone. Good evening sir, my mobile create a problem in which it display on the screen is sim card rejected. my sim card was rejected when I turned the phone on for the first time. It's a brand new phone and the sim card came with it, so I don't know what's going on.

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This happen if there is some problem in the sim card holder port ....

there will be loose contact inside the sim card holder is not touching the circuit board inside due to this your sim card is getting rejected ...

as you have told that the phone is a brand new one so i am sure that you will be having the warranty so just make use of it by contact the dealer with whom you have purchased or contacting the company customer care number to get more information about how to make use of your warranty ......

if you dont have the warranty then you must open the handset
and just remove the circuit board & sim card holder and insert it again so that the sim card holder touches the circuit board correctly ...
after this refit the phone then surely your sim will be accepted ....

it is better to use of warranty if you have ......
this is a simple problem if you dont have the warranty also you can only fix it ..
if you just open the handset & set that sim card holder to touch the circuit board that s enough everything will be done and works fine ...

if you are afraid of opening then you must just contact the technician ...
it is just a matter of very little bucks if you contact him also ...

any doubts you can reply me
i am always here to assist you
thank you
bye
rate my solution

Posted on Jul 09, 2008

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this happen if there is some problem in the sim card holder port ....

there will be loose contact inside the sim card holder is not touching the circuit board inside due to this your sim card is getting rejected ...

as you have told that the phone is a brand new one so i am sure that you will be having the warranty so just make use of it by contact the dealer with whom you have purchased or contacting the company customer care number to get more information about how to make use of your warranty ......

if you dont have the warranty then you must open the handset
and just remove the circuit board & sim card holder and insert it again so that the sim card holder touches the circuit board correctly ...
after this refit the phone then surely your sim will be accepted ....

it is better to use of warranty if you have ......
this is a simple problem if you dont have the warranty also you can only fix it ..
if you just open the handset & set that sim card holder to touch the circuit board that s enough everything will be done and works fine ...

if you are afraid of opening then you must just contact the technician ...
it is just a matter of very little bucks if you contact him also ...

any doubts you can reply me
i am always here to assist you
thank you
bye
rate my solution

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Put another sim card on your phone (should be the same provider sim) and see if it works.

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