Question about Philips GOGEAR SA6045 MP3 Player

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My philips mp3 4 gb player froze up while trying to download music I have tried the reset button and it still goes to the froze up spot

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Visit the philips website and found your product. Download the device manager program and install it to your computer. Run the program, keep pressing the 'return' button and put into the pc's usb. Keep pressing, the device manager program will find the device and then you can solve the problem by the program.

Posted on Jan 07, 2011

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Dear, here i have the solution but: !! IT WILL ERASE EVERYTHING OF YOUR PLAYER !!


If soft reset does not work, then you may have to use the Device Manager to recover your player:

  1. If you have not already installed the Device Manager, follow the on screen instructions to install the Device Manager from the installation CD or download the latest version of the Device Manager application fromhttp://www.philips.com/support.
  2. Make sure all other applications Windows Media Player or Windows Explorer that access the device are closed or else Device Manager will not recognize the device. Launch the Device Manager at Start->Programs->Philips Device Manager on your PC. Select the REPAIR tab on the dialogue box.
  3. Power off the player. Press and hold the "+" key and then connect it to the PC until you are prompted to release the key.
  4. Select the device name SA60xx and then click OK and REPAIR. IMPORTANT: All music & content of your device will be erased once the Player is repaired.my philips mp3 4 gb player froze up while trying - 070327115306_18301.gif
  5. Once the repair is complete a dialogue box will pop up; click OK and unplug the Player from the computer.
    070327115511_18302.gif
  6. The Device Manager will close automatically once the success message is displayed. Close all opened application and then unplug your device.

Once the Player is disconnected from the computer, the display will show "Firmware Upgrading" for a couple of seconds and then start up as usual.



Kind regards

Posted on Jan 02, 2011

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My go gear froze..."the music was playing and then it stop and froze on the song


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Let's try on the RESET button.

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1 On your computer, select Start >
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2 Turn off GoGear Aria before you
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3 Press and hold the volume button
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I tried to sync/download music license (was getting message "drm license needed"), and it froze, can't turn off. HELP?????


There is a small reset button on the bottom but you need something like a needle to press it. Also , I have found when I open up my go gear from my computer and drag and drop songs and videos it has not had any problems.



Please take time to rate

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-Tha Mp3 Doctor

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Just reset the device by using a paper clip, or safety pin.
The reset port is located next to the lock button...

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Any help??


Triple Reset for Philips’ GoGear:

Disconnect the Go Gear from computer. Press the reset pinhole until the player turns off. Hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard. If this pop-up does not appear, reset the player again WHILE connected to the computer. Open the Philips Device Manager, and go to Repair Tab. Reset the player one more time while connected to computer. Follow the repair instructions.

After repair is complete, upgrade the firmware for this player. Will erase all the songs, but you should be good to go again.

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Jan 04, 2008 | Philips GoGear HDD1830 MP3 Player

1 Answer

Screen goes blank or freezes until battery dies sometimes or randomly


Make sure you back up all songs on the GoGear before attempting this solution.

1) Back up all files on the GoGear
2) Open up Philips Device Manager (Start --> All Programs --> Philips)
3) Click on the Repair Tab, and look for a msg that says connect the player while holding the volume + button
4) Disconnect the GoGear from the computer and turn the GoGear off - hold in the volume + button and continue to hold it as you reconnect the GoGear to the computer; after holding the volume + button for up to 20 or 30 seconds, a window will open up saying that your device is being repaired (now you can let go of the volume + button); after the repair is successfully complete, your GoGear will be good as new

Now you can do the firmware upgrade that will prevent this problem from occuring in the future. Open up Philips Device Manager and click the Update tab. This problem was caused because most GoGear's were designed for Windows XP with Media Player 10 (which is no longer the latest standard).

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